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CHAPTER 6
Troubleshooting
Common problems/solutions
This chart of symptoms can help identify the possible problem and the
recommended adjustment procedure. Refer to the table below for help
when solving a problem.
Note: Symptoms listed in bold is the message displayed on the control panel.
Symptom
Recommended Procedure
Reload Material. Sensors
indicate improper loading.
Remove material and clean edge sensors with
compressed air. Check using the Clean? function.
Reload material.
EEPROM memory has errors
Jobs will run, but individual settings might not be
saved. Check setting changes after each power-up.
Re-enter changes as required.
If error occurs frequently, call Field Service.
Inconsistent tool/material
contact
Check the cutting strip for excessive wear.
Make sure that pouncing is turned off.
Jagged or serrated cutting
edges
Bad blade or bad tool holder.
Replace blade.
Job clipped
If a job is clipped, there was not enough room to run
it. Check the start point of the carriage and run it
again.
Job not received at plotter
(no communication between
computer and plotter)
Check the cable.
Select correct plotter in the design program (driver
software).
Check the connections on the communication port.
Job paused. Will not restart.
Partial job may have been sent. Clear and resend job.
Knife cuts through the
material backing
Tool force is too great. Reduce force.
Blade exposure is too great. Decrease exposure.
Left Pinch Wheel Error
Left pinch wheel too
far from material edge
Material width sensors detected wide material. Pinch
wheels are in the wrong position.
Slide grit wheels and pinch wheels to the left.
Material jams
Make sure the material is loaded properly.
Allow sufficient space for the material to flow (run-
out) in the back and the front of the plotter.
Mid Pinch Wheel Error
Middle pinch wheel too
far from material edge
Material width sensors detected narrow material.
Pinch wheels are in the wrong position.
Slide grit wheels and pinch wheels to the right.
Narrow material:
LIFT pressure lever
on middle pinch wheel
Incorrect pressure on middle pinch wheel.
Raise the pinch wheel pressure lever.
Содержание ODYSSEY XP
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