315
Appendix/External Devices/Troubleshooting
A
Accessing IC card. Cannot delete
Failed to delete the software be-
cause data in the Osaifu-Keitai-
compatible i-
α
ppli IC card is
being accessed.
Address is not valid (451)
Failed to send the mail because
of unknown mail address. Enter
the correct mail address and
send it again.
Announcement time is past
The time set for the Booking alarm
is before the current time. Set the
time after the current time (P.214).
Another function is active. Cannot
activate this at the same time
Another function that cannot be
run simultaneously by multitask-
ing is active. Quit the function, if it
is not being used, and then retry
the operation (P.262).
Authentication failed
Failed in verifying the authentica-
tion password. Set the password
so that it matches the one of the
other device and then retry the
operation (P.247, 248, 249).
The authentication type (one/all)
does not match the one set for the
other device. Set the same au-
thentication type (one/all) on both
party to exchange data using
the infrared or iC communication
(P.247, 248, 249).
Authentication type is not supported
(401)
Failed to connect to the site, etc.
because of the unsupported au-
thentication type.
C
Camera function error. Quit the
application
The Camera mode is terminated
because of an error occurrence.
To continue to use the camera,
restart the Camera mode.
Camera function error. Save the
data and quit the application
The Camera mode is terminated
after the image is saved because
of an error occurrence. To con-
tinue to use the camera, restart
the Camera mode.
Camera function error. Switch to
Substitute image
The videophone image is switched
to the substitute image because
of an error occurrence. Switch it
again to the camera image (P.46).
Cannot change to memory mode
Failed to set to the Memory mode
because of a communication
using the FOMA USB Cable (op-
tional) in progress or a function
other than the stand-by display
being executed.
Cannot execute because of memory
shortage
Failed to execute the function be-
cause of insufficient memory.
Cannot move. Not enough memory
The remaining memory in the mi-
croSD memory card is insufficient.
Delete unnecessary data (P.96,
158, 159, 183, 203, 241, 269,
273).
Cannot read
When you replace the UIM with
another one, the services using
the broadcast storage area are
not available unless you reset the
broadcast storage area. Perform
the Delete storage area to reset
the broadcast storage area and
retry to access it (P.207).
Cannot read. You need to format
The microSD memory card is not
formatted correctly. Format it us-
ing the FOMA terminal (P.237).
Cannot support content
Data that is not supported by the
FOMA terminal is contained in the
contents.
Certificate is rejected (tampered)
There are some problems with the
certificate.
Check address
The SMS address exceeds 21
digits or 186/184 is entered at the
beginning of the address. Enter
the correct address and send it
again (P.187).
Check SMS Center setting
The incorrect host is set at the
S M S C . R e s t o re t h e h o s t t o
“DoCoMo”, the default setting at
the time of purchase (P.188).
Connection failed
The host number set for the Host
selection is incorrect. Restore
the host number to “i
モード
”, the
default setting at the time of pur-
chase (P.161).
Failed to connect because of
weak radio wave condition. Retry
to connect from a place with bet-
ter radio wave condition.
Failed to connect to a line due to
a network problem. Retry to con-
nect after a while.
Failed to connect to a line for
some reason when placing a
videophone call.
Connection failed (403)
Failed to connect to i-mode for
some reason. Retry to connect
(P.154).
Connection failed (503)
Failed to connect to a line due to
a network problem. Retry to con-
nect after a while.
Error Messages
In some cases, a 3-digit number may be displayed together with a message. This is a DoCoMo own code that
DoCoMo displays on the FOMA terminal.
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