Operating Manual RTM X42.CC Control Center, RTM Monitoring & Control Software
19.03.2019
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13
Troubleshooting FAQ
Errors and Solutions
Error image
Solution
Battery brake actuator
weak
Brake actuator
indicator
Display in the system
status
Battery weak, replace
Communication lost
with brake actuator
Brake actuator
indicator
Display in system
status
Battery weak, replace
No connection
between the
RTMX42BC.T/R
transceiver and the
central computer unit
IP address is not correct, RJ45 cable is not plugged in
No connection
between reception
module EMGZ482.R
and central computer
unit
IP address is not correct, RJ45 cable is not plugged in
The strand tension is
beyond the thresholds
despite activated
control
Rupture of the brake cable, replacement of the brake
cable is necessary
Fully-retracted brake actuator would actually have to
retract even further. Wear/length of the brake cable,
replacement or adjusting of the brake cable is necessary
Unintentional lubrication of the brake cable, e.g. with
grease, has reduced friction to the extent that the brake
stops working. Cleaning or replacement of the brake
cable is necessary
The computer does not
restart correctly after a
reboot
USP Stick on Port
When restarting, the computer first searches for boot
software on a USB flash drive. If such a stick is connected
in a port (perhaps for backup or from a software update,
etc.), an error message appears.
Remove the USB flash drive and restart the computer.
Table 22: trouble shooting
