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Introduction
Card quality guidelines
Your cards must meet the following card quality guidelines for the printer to
successfully print high quality graphics on them.
Card surface
Card stock must meet the following surface guidelines.
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The card surface must be smooth and free of irregularities (such as
bumps and scratches) so that the printhead and ribbons can maintain
contact with the print surface. Surface irregularities can cause loss of
contact, resulting in printing voids or damage to the printhead.
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The printing surface must be glossy. It cannot have a matte finish (see
Card requirements in Appendix B for more information).
Card handling
These guidelines apply to unprinted cards. Any debris or particles on an
unprinted card’s surface can reduce printing quality and damage the
printhead. Grease or oils, such as oils from your fingers, also reduce printing
quality.
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Keep cards in their box until ready for use.
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Keep cards completely clean.
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Do not touch the printing surface of a card with your fingers or hands.
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Do not use a rubber band to bind blank cards together.
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If you drop a card on the floor, do not insert it into the printer.
Card storage and maintenance
These guidelines apply to both printed and unprinted cards.
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Cards must be stacked so that they will not shift and rub against each
other.
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When storing cards, make sure that no two cards contain images or
blocks of color that will come in contact with each other.