ID-Mobile Global Guide
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Security Risk Disclaimer
Pay attention to the following recommendations and measures to increase the level of security of ComAp
products and services.
Please note that possible cyber-attacks cannot be fully avoided by the below mentioned recommendations and
set of measures already performed by ComAp, but by following them the cyber-attacks can be considerably
reduced and thereby to reduce the risk of damage. ComAp does not take any responsibility for the actions of
persons responsible for cyber-attacks, nor for any damage caused by the cyber-attack. However, ComAp is
prepared to provide technical support to resolve problems arising from such actions, including but not limited to
restoring settings prior to the cyber-attacks, backing up data, recommending other preventive measures against
any further attacks.
Warning:
Some forms of technical support may be provided against payment. There is no legal or factual
entitlement for technical services provided in connection to resolving problems arising from cyber-attack or
other unauthorized accesses to ComAp's Products or Services.
General security recommendations and set of measures
1. AccessCode
• Change the AccessCode BEFORE the device is connected to a network.
• Use a secure AccessCode – ideally a random string of 8 characters containing lowercase, uppercase letters
and digits.
• For each device use a different AccessCode.
2. Password
• Change the password BEFORE the device enters a regular operation.
• Do not leave displays or PC tools unattended if an user, especially administrator, is logged in.
3. Controller Web interface
• The controller web interface at port TCP/80 is based on http, not https, and thus it is intended to be used only
in closed private network infrastructures.
• Avoid exposing the port TCP/80 to the public Internet.
4. MODBUS/TCP
• The MODBUS/TCP protocol (port TCP/502) is an instrumentation protocol designed to exchange data
between locally connected devices like sensors, I/O modules, controllers etc. From it’s nature it does not
contain any kind of security – neither encryption nor authentication. Thus it is intended to be used only in closed
private network infrastructures.
• Avoid exposing the port TCP/502 to the public Internet.
5. SNMP
• The SNMP protocol (port UDP/161) version 1,2 is not encrypted. Thus it is intended to be used only in closed
private network infrastructures.
• Avoid exposing the port UDP/161 to the public Internet.
