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Preface
8
P/N 113564 Rev. 2
Twister II Robot User’s Manual
Caliper Life Sciences, Inc.
Product Service and Customer Support Plans
Caliper offers a full range of services to ensure your success. From
our original factory warranty through a comprehensive line of
customer support plans, Caliper offers you Field Service Engineers
and in-house Specialists who are dedicated to supporting your
hardware, software and application development needs.
Call:
(508) 435-9761
Fax:
(508) 435-0950
Email:
Our programs can include such useful services as:
•
Preventive maintenance
•
Diagnostic servicing performed on-site by Caliper field service
engineers
•
Extended use of the Caliper Technical Support Center
•
Use of a software program for automated, remote
troubleshooting
•
Software updates
•
Parts, labor, and travel expense coverage
•
Other customized services upon request
Training For Your Product
Contact the Caliper Center for Training and Development for
information about the availability of training courses for your
product:
Call:
(508) 497-2634
Fax:
(508) 435-3439
FCC
This device complies with part 15 of the FCC (United States Federal
Communications Commission) Rules. Operation is subject to the
following two conditions:
•
This device may not cause harmful interference, and
•
This device must accept any interference received, including
interference that may cause undesired operation.