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CR-200 / CR-100 USB Ver. 2-3 - Installation and User Guide

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Special settings and software updates................................................................................ 49

7.1

CR-100 USB

configuration and settings ...................................................................... 50

7.2

CR-200

configuration and settings............................................................................... 55

7.3

Software updates ......................................................................................................... 60

7.3.1

Updating the PC software....................................................................................................... 60

7.3.2

Updating the device’s system software

(CR-100 USB)

.......................................................... 60

Troubleshooting .................................................................................................................. 61

8.1

No USB connection to the PC

(CR-100 USB)

............................................................. 61

8.2

Recording / playback not working ................................................................................ 61

8.3

Support hotline............................................................................................................. 61

Technical data..................................................................................................................... 62

Содержание CR-100 USB

Страница 1: ...011 BEYERTONE GmbH CR 200 CR 100 USB Ver 2 3 Installation and User Guide 1 64 C CR R 1 10 00 0 U US SB B C CR R 2 20 00 0 T Th he e A Ac co ou us st ti ic c T Te el le ep ph ho on ne e N No ot te ep p...

Страница 2: ...recordings The CallRecorder is a professional stand alone solution offering practical functions such as data encryption e mail transmission of recordings and if desired fully auto matic operation IMPO...

Страница 3: ...R 200 16 3 3 Installing the software 18 3 3 1 Installing the PC software 18 3 3 2 Installing the USB driver for USB connection CR 100 USB 19 3 3 3 Finding the COM port number CR 100 USB 19 3 3 4 Enter...

Страница 4: ...49 7 1 CR 100 USB configuration and settings 50 7 2 CR 200 configuration and settings 55 7 3 Software updates 60 7 3 1 Updating the PC software 60 7 3 2 Updating the device s system software CR 100 US...

Страница 5: ...ations The main features of the CallRecorder in brief Recording of telephone conversations in a space saving audio format Built in microphone for alternative recording of in room conversations Automat...

Страница 6: ...your CallRecorder exclusively for recording conversations of a business nature for immediate transcription into a text file for example 2 2 Connecting to telephone lines As described in the following...

Страница 7: ...e static to build up As a mains adapter for your CallRecorder you must use a BEYERTONE adapter optionally available for the CR 100 USB if needed A connection of this device directly to analogue landli...

Страница 8: ...and documentation only with CR 200 3 2 Connecting the appliance In general there are two different options for connecting your CallRecorder to your telephone 1 On telephones that have a handset cable...

Страница 9: ...unit s other Handset socket 4 Then plug the other end of this cable into the now free handset connection socket on your telephone Tip If the handset cable on your telephone does not have plug connecto...

Страница 10: ...it s other Line socket 5 Then plug the other end of this cable into the now free telephone connection socket on your receiver Tip If the connection cable on your telephone does not have the right sort...

Страница 11: ...ur first recordings you discover for example that when you connect the handset cable you can only hear yourself on the recording and not the other person or that when plugging in the telephone connect...

Страница 12: ...rrows of the group of four marked red each fully on both contacts according to this drawing After that first close the housing completely Only then reconnect the cables to the CR 200 to put it into op...

Страница 13: ...oom conversation do not forget to put the Mic off on switch back to the off position if you subsequently want to record telephone conversations again with your CallRecorder Microphone input ext Mic so...

Страница 14: ...peaker Any standard earphone or set of mono stereo headphones can be connected by being plugged into the Phones socket 3 5mm jack plug This automatically cuts out the integrated loudspeaker Control co...

Страница 15: ...ow appear on the screen saying New hardware component found or similar Now proceed with installing the USB driver for your CR 100 USB unit strictly following the procedure described in section 3 3 2 N...

Страница 16: ...pport area free of charge if you should have deleted them by mistake After a number of recordings the answer time of the flashdrive stick will increase so the start of recordings may be delayed and sm...

Страница 17: ...TXT file on the USB flashdrive stick After each startup of the CR 200 and after each recording a file named INFO TXT will be written to the flashdrive stick If the flashdrive is connected to your PC...

Страница 18: ...o install the required software components on your PC or laptop Please be absolutely sure to do everything as described below 3 3 1 Installing the PC software For operation of the CallRecorder you hav...

Страница 19: ...ick on Browse and specify as directory the drivers USB folder on the CD ROM supplied with the CR 100 USB You can then continue with the driver installation following the Windows system s instructions...

Страница 20: ...4 Expand the Ports COM LPT entry in the list by clicking on the symbol on that line 5 You will now see the USB Serial Port CR 100 USB COM x entry x here is the number of the COM port assigned for you...

Страница 21: ...e section 3 3 3 General tab Now you can make the first recordings with your CR 100 USB continue with section 4 Later you can also make further settings and use your CR 100 USB unit s other functions s...

Страница 22: ...nts you can start using it and experimenting with your first recordings If it is not already running start up the software The little symbol on the taskbar will initially be bluish and will then becom...

Страница 23: ...ng the entries if necessary The Recording tab Via Enable automatic recording you cause the software to begin making a recording to file as soon as a start signal is relayed from the CR 100 USB this ca...

Страница 24: ...file cannot then be listened to by any unauthorised individuals If you select Save recording in the End section of this configuration tab then once a recording is finished the corresponding file will...

Страница 25: ...able automatic file names lets the PC Software generate a filename automatically for each recording Otherwise a file name has to be entered manually for each recording The option Cut silence should be...

Страница 26: ...entially made automatically 1 Start recording Depending on how your CR 100 USB is configured see section 7 1 a trigger that starts the recording is either produced automatically as soon as an audio si...

Страница 27: ...p it depending on how the CR 100 USB is configured see section 7 1 If the dialog window is displayed on screen depends on the PC software configuration see section 4 1 you can also finish the recordin...

Страница 28: ...indow by overwriting the default standard password assuming that one was specified at Configuration Software Recording 4 Playing back recordings If the dialog window is on screen this depends on the P...

Страница 29: ...for example To make an in room recording you have to move the Mic switch on the CR 100 USB into the on position see section 3 2 3 also regarding the connection of an external microphone Then set up t...

Страница 30: ...PI interface This e g enables a direct control for recordings synchronised to the telephone s status and capturing the number of the party calling or called to be saved together with the recording To...

Страница 31: ...clicking Display line state As an option you can also Show contact data when a number has been recognised by the TAPI interface and there is already an entry in the archive of the CR 100 USB matching...

Страница 32: ...r Laptop connected Once you have connected your CR 200 unit as per chapter 3 and installed all of the required software components you can start using it and experimenting with your first recordings I...

Страница 33: ...flashdrive stick starting the flashdrive stick Messages Meaning Q green flashing short pulses unit in standby mode see 5 2 Q green flashing continuously memory nearly full see 7 2 Q red flashing conti...

Страница 34: ...lease note that the full backup time will only be achieved after the unit has been powered by the power supply for at least 30 minutes If the backup time is exhausted when powering on the unit the sta...

Страница 35: ...on how your CR 200 is configured the recording starts automatically as soon as an audio signal from a telephone conversation is received from your telephone or you can manually start the recording man...

Страница 36: ...light green again The standby mode will be memorised even when the CR 200 is switched off and on again 5 3 Monitor function for telephone conversations The CR 200 unit s integrated loudspeaker also p...

Страница 37: ...in position on the Monitor function of the CR 200 is automatically disabled to avoid acoustic feedback Moreover if the Mic switch is in on position the CR 200 unit s possibly activated automatic call...

Страница 38: ...te the configuration Otherwise the CR 200 would start a recording immediately When the CR 200 is powered the yellow LED Control will light up when the unit is connected to an analogue telephone line a...

Страница 39: ...NT The CR 200 does not support this functionality so you have to choose soundcard below to be able to listen to the recordings Before playing back a recording for the first time check the relevant PC...

Страница 40: ...he manufacturer of the flashdrive stick If you should face problems in this you can also lookup in the Support section under www beyertone com or you may get in touch with the technical support of BEY...

Страница 41: ...ptions you can choose if you want to replace files with identical names if they already exist on the PC laptop and if the files should be deleted on the flashdrive stick after the import is done Pleas...

Страница 42: ...useful functions are all done via the Archive window which you can open via the corresponding Archive item in the menu right click on the CallRecorder symbol on the taskbar NOTE To have the e mail pro...

Страница 43: ...n the Records section you will now find a list of all of the recordings in the selected folder including both those in wav and in the encoded cra format The file formats are identified with symbols as...

Страница 44: ...y option lets you listen to the selected record The playback window opens up to do this the playback window options are described in detail in the next section If the file is an encoded file you may b...

Страница 45: ...ngth There is also a graphical display in the form of a position marker that shows the current playback position Using your mouse you can drag this marker to any point of the recording to change the p...

Страница 46: ...socket see section 3 2 4 By using the button you can go back to the active s loop s starting point with the playback then restarting immediately from this position You use the button to end an activat...

Страница 47: ...ail function first please make the following required settings To do this open Configuration Software from the menu right click on the CallRecorder symbol on the taskbar The e mail tab Enter in the Us...

Страница 48: ...t option under Recipient You can also make your e mail programme look for the recipient e mail address based on this name by checking the Resolve names option Once you have configured these presets th...

Страница 49: ...ters required and then write the data back to the unit Additionally you can save the settings as a file on the PC With the CR 200 USB the CallRecorder PC Software creates a configuration file which wi...

Страница 50: ...stemsoftware to the CR 100 USB In general you should make configuration changes by first loading the current parameters from your CR 100 USB then altering the settings you want to modify and finally w...

Страница 51: ...ersion of the System hard and software are displayed under System information The Lock keys function allows you to disable control of the CR 100 USB from the device itself It can then only be controll...

Страница 52: ...s monitor function will be automatically activated for every recording Under Data you can select either the so called a law codec Europe or law codec USA Japan for the recording s Audio format As a ru...

Страница 53: ...ted to an analogue telephone extension line via the Line socket you should not set it up to start recording fully automatically Instead you should start the recording manually when the conversation ac...

Страница 54: ...atic Call detection function Under Call end you can set for how long Silence has to be detected in order to stop the recording automatically Only change these two parameters if the unit s automatic mo...

Страница 55: ...nt A new or changed configuration must be saved as a config crc file on the USB flashdrive stick Only with this name the CR 200 will recognise it on start up and read the parameters Additionally you c...

Страница 56: ...buttons on the CR 200 It can then only be controlled e g by automatic call detection Moreover the External control port can be enabled here see chapter 5 5 Under PIN a maximum 6 character code figure...

Страница 57: ...be automatically activated Under Data you can select either the so called a law codec Europe or law codec USA Japan for the recording s Audio format As a rule your PC will be able to play back wav fil...

Страница 58: ...NOTE The function Restrict max recording length and Save as an alternative to Refuse at the end of a recording are available from software version PIC 1 50 see section Device tab and version informati...

Страница 59: ...to stop the recording automatically Under Memory management you can adjust at which thresholds the Status LED will show memory low and memory full Moreover there is a parameter to set the maximum int...

Страница 60: ...your PC via the Software item in your Control Panel Then perform the new set up with the downloaded file following the instructions of the installation wizard 7 3 2 Updating the device s system softw...

Страница 61: ...bled chapter 4 or 5 and 7 The recording level is too poor Is the CallRecorder connected correctly section 3 2 Are the wire selection and microphone switches in the right position section 3 2 3 Is the...

Страница 62: ...ter 9 12V DC 200 500mA Ambient temperature 5 C to 45 C no condensation Unit housing material ABS Dimensions 175 x 105 x 25 55 mm Weight c 250g excl cable Normally opened contact required for functiona...

Страница 63: ...with Internet Explorer version 5 5 or newer Required disk capacity c 10MB free hard drive memory for software c 500KB per minute of recorded conversation Windows is a registered trademark of the Micro...

Страница 64: ...com VIII 2011 BEYERTONE GmbH CR 200 CR 100 USB Ver 2 3 Installation and User Guide 64 64 BEYERTONE GmbH Max Volmer Str 29 D 40724 Hilden Germany Tel 49 0 2103 2480 0 Fax 49 0 2103 2480 40 info beyerto...

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