Avocent MERGEPOINT 53XX SP MANAGER, Инструкция по установке и эксплуатации

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Appendices
Appendix A: Troubleshooting
Port mapping fails when using DirectCommand
This section describes some considerations that may apply if port mapping fails when a user
attempts DirectCommand access to a target device.
If DirectCommand is invoked by an unprivileged user (such as a regular user on a UNIX - based
system), DirectCommand may not be able to open privileged TCP ports (numbered below 1024).
DirectCommand attempts to open the port by adding an offset to any requested port number that is
less than 1024 and by automatically modifying the URL to represent the new local port. However,
if the service provided by a target device can operate only on the original predetermined TCP port,
DirectCommand does not work properly and displays a descriptive warning. If this occurs,
DirectCommand connections may be made to the target device only by workstation administrators.
Resetting the MergePoint SP5300 appliance
If necessary, you can use the following options to reset the MergePoint SP5300 appliance.
To reset the MergePoint SP5300 appliance through a serial connection:
1. Connect a terminal or a workstation that is running a terminal emulation program to the serial
port.
2. Start a session with the port settings of serial speed as 9600 bps, data length as 8 data bits,
parity as none, stop bits as 1, flow control as none and emulation as ANSI.
Once a connection is established, a prompt appears.
3. To restart the appliance, type 5 (Reboot).
-or-
To reset the appliance network settings and remove licenses, type
5
(Reboot) and press
Ctrl + Z
when prompted to enter the next menu. All appliance settings will be erased.
-or-
To remove all target devices, type 10 (Restore to Factory Default). All target device IP
addresses are erased, but the appliance network settings and licenses remain intact.
-or-
To reset the MergePoint SP manager to a previous firmware version, type 7 (Roll back the
version). Type
0
(Exit) to exit.
A P P E N D IC E S