Avaya Customer Interaction Express 1.0, Руководство пользователя

Страница: 92 / 344

92 User Manual CIE 1.0 System Administration
Step 4: Install the CIE user interface.
1. The bootstrapper is launched. The Customer Interaction Express Contact Center User Interface
dialog opens. If you install the CIE user interface component without a bootstrapper, you must accept
the license agreement.
2. Click Next . The Custom Setup dialog opens.
3. In general, you can use the default settings. The user interface component is installed in the default
settings. If you want to install the Report Scheduler you need to select it separately.
4. The destination folder [Install to] is shown. The Customer Interaction Express folder is used by
default. To select a different folder, select Change . Apply the default settings of the folder.
5. Click Next . The General settings dialog opens. You must enter the following information.
6. Click Next . The Ready to Install the Program dialog opens.
7. Click Install . The installation starts. The installation of programs and data takes about a minute. A
bar shows the progress. After the installation, the setup program looks for installed Excel
components. The
Wizard Completed dialog opens.
8. Click Finish . The installation is complete.
Settings Comments
Host name of the CORBA
Naming Service
Specify the host name or TCP/IP number of the PC running the
Corba naming service. Do not use localhost as the host name.
Port As a general rule, use the default setting port 2809.
Host name of Trace
system server
Specify the host name or TCP/IP number of the PC running TTrace.