Avaya Customer Interaction Express 1.0, Руководство пользователя

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About this manual
Edition: 1.1 03/08/2007 17
About this manual
Questions about this manual
Before you start reading you might have questions regarding this document. We will answer some
questions to start with.
Who is part of the target group?
This manual is intended for people installing and configuring a CIE system Customer Interaction Express).
It makes no difference whether you are using this document in printed or online form.
Use this manual, as you see fit, for reference purposes or to learn how to install and configure a CIE
system.
What kind of information is provided here?
This manual contains information about installing and configuring a CIE system.
What kind of information is not provided?
This manual does not contain information about operating the applications of the CIE system.
How is this manual organized?
This document leads you through the installation and configuration of a CIE system step by step. Once
you have read a few pages, you will notice that the topics are structured similarly. Usually, an introduction
to the topic is provided first. Prerequisites or necessary skills are often described next, Instructions follow
the prerequisites or necessary skills. An illustration or example further clarifies the topic.
Which styles are used?
The documentation uses the following styles.
• Commands, menus, buttons and field names are provided in bold .
• English terms are enclosed in curly bracket "[ ]".
• German terms are enclosed in curly bracket "{ }".