Avaya Customer Interaction Express 1.0, Руководство пользователя

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222 User Manual CIE 1.0 System Administration
TTrace commands
To check the status of Voice Control , you can use commands in TTrace. The Command list box contains
all possible commands. Once you have selected the command, select Send to send the command to the
application.
VC_ShowSystemInfo
System information
The following system information is displayed.
VC_ShowControllerStatus
Shows the number and status of channels and endpoints
System information Explanation
Voice Contro l Vx.x.xxxxx.x
TT.MM.YYYY
Shows the Voice Control version and date created.
Active Channels Shows the number of active channels.
Licenses for Channels Shows the number of licenses for channels.
Licenses for TTS Devices Shows the number of licenses for text-to-speech.
Licenses for VC Devices Shows the number of licenses for Voice Control
(speech recognition).
Static Scripts Shows all loaded VU scripts in a list.
Faulty VU scripts that cannot be loaded are discarded in Voice
Control and are not shown in the table of static scripts.
Scripts that can be loaded but whose subscripts were not loaded are
saved in Voice Control. They are only marked as static scripts once
the subscripts are loaded successfully.
Information Explanation
Number of port licenses Number of port licenses allocated
Number of active b-channel
connections
Number of active B-channel connections
Number of b-channels Number of available B-channels
Number of registered/busy
endpoints
Number of endpoints registered and used