Avaya Customer Interaction Express 1.0, Руководство пользователя

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Voice Control service and maintenance
Edition: 1.1 03/08/2007 221
Changing the host names of the CORBA naming service, TTrace server or
CTI server settings
To change the host name of the database server, license server, TTrace server or CTI server settings
later, follow these steps.
1. Stop the Voice Control server
2. On the CIE DVD, open the Voice Control Server folder and double-click setup.exe . The installation
routine for Voice Control starts. The Program maintenance dialog opens.
3. Select Repair/Actualize .
4. You can then change the host name of the CORBA naming service, TTrace server or CTI server
settings.
5. Click Next .
6. To accept the changes, restart the Voice Control server.
Uninstalling Voice Control with the SpeechPearl engine
You can remove Voice Control , ASR and TTS as you normally would using the Control Panel.
1. Click Start - Settings - Control Panel .
2. Double-click Software .
3. Remove the following components:
4. Once you have removed all the components, restart the PC.
Component Explanation
Install ASR_TTS -
Philips xxx Standard Language
Resources
xxx stands for the installed ASR language
Scan Soft License Manager 8.0 -
ScanSoft SpeechPearl 8.0 -
ScanSoft SpeechPearl Client 3.0 -
ScanSoft SpeechPearl Server 3.0 -
ScanSoft Telecom Realspeak SAPI5 xxx xxx stands for the installed TTS language
TTS_xxx xxx stands for the installed TTS language
Voice Control -