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19
Maintenance and Service
To ensure that the tablet, the combined VCI unit, and the B200 perform at their optimum
level, we advise that the product maintenance instructions in this section are strictly
followed.
19.1 Maintenance Instructions
The following includes how to maintain your devices, together with precautions to take.
Use a soft cloth dampened with alcohol or mild glass cleaner to clean the tablet
touchscreen at the end of each work day.
Do not use any abrasive cleansers, detergent or automotive chemicals on the tablet.
Keep the devices in dry conditions and within specified operating temperatures.
Dry your hands before using the tablet. The touchscreen of the tablet may not work
when it is moist, or when you tap the touchscreen with wet hands.
Do not store the devices in humid, dusty or dirty areas.
Check the housing, wiring, and connectors for dirt and damage before and after each
use.
Do not attempt to disassemble your tablet, the VCI unit or the B200.
Do not drop or cause severe impact to the devices.
Use only authorized battery chargers and accessories. Any malfunction or damage
caused by the use of unauthorized battery charger or accessories will void the limited
product warranty.
Ensure that the battery charger does not contact conductive objects.
Do not use the tablet beside microwave ovens, cordless phones and certain medical
or scientific instruments to prevent signal interference.
19.2 Troubleshooting Checklist
A. When the tablet does not work properly:
Make sure the tablet has been registered online.
Make sure the system software and diagnostic application are properly updated.
Make sure the tablet is connected to the Internet.
Check all cables, connections, and indicators to see if the signal is being received.
B. When battery life is shorter than usual:
This may happen when you are in an area with low signal strength. Turn off your device
if it is not in use.
