132
18
User Feedback
The User Feedback feature allows you to submit questions related to this product.
Figure 18-1
Sample User Feedback Screen
To send new user feedback
1. Register the product online, see
2. Tap
User Feedback
on the MaxiSys Job Menu. The device information is
automatically synchronized with the online account.
3. Enter your telephone number/email address, feedback type, theme, and problem
description. You can also attach a voice recording, photo, photo album, screen
captures, image or PDF files with the form. To help resolve the issue efficiently,
we recommend you to complete the form with as much detailed as possible.
4. Tap
Submit
to send the completed form to Autel's online service center. The
submitted feedback will be carefully read and handled by our service personnel.