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3. Tap the input field at the bottom of the screen and enter your reply, or tap the
Audio
button to record a voice message, or tap the
Camera
button to take a
screenshot.
4. Tap
Send
to send your reply to Support.
13.6 FAQ Database
The FAQ section provides comprehensive references for all questions frequently asked
and answered about the use of Autel's online member account, shopping, and payment
procedures.
Account
— displays questions and answers about the use of Autel's online user
account.
Shopping & Payment
— displays questions and answers about online product
purchase and payment methods or procedures.