YOKOGAWA CQ1, User Manual, Page: 240 / 268

7-2
<7. Trouble Shooting>
IM 80J01A01-01E
Problem Probable Cause / Corrective Action
The dish(es) can not be set on the
stage. It might be that the stage attachment
is not set on the stage.
⇒
Set the stage attachment on the
stage.
It might be that the sample holder for
dish is not set on the stage
attachment.
⇒
Set the dish(es) on the sample
holder for dish and set sample
holder on the stage attachment.
The cover glass chamber can not be
set on the stage. It might be that the stage attachment
is not set on the stage.
⇒
Set the stage attachment on the
stage.
It might be that the sample holder for
cover glass chamber is not set on the
stage attachment.
⇒
Set the cover glass chamber on
the sample holder for cover glass
chamber and set sample holder
on the stage attachment.
The CQ1 Software does not run. It might be that the CQ1 Software is
run before Windows startup process
ends.
⇒
Select
“CQ1 Software” on Start
Menu of Windows.
It might be that the connection
between CQ1 Main Unit and
Workstation is not built.
⇒
Connect them by the USB Cable.
⇒
Confirm that door is not open.
Sample vessel cannot be
recognaized. It might be that the sample holder on
the stage is not in proper condition.
⇒
Set sample holder on the stage
properly.
It might be that the sample holder is
not set in proper direction.
⇒
Set sample holder on the stage as
projection portion faces left-side of
CQ1.
⇒
Recognition of microplate may
difficult depending on its shape.
For detail, please contact the
dealer
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1
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