Troubleshooting
261
DME32—Owner’s Manual
Troubleshooting
DME32
Symptom
Advice
Cannot turn on the
DME32.
If you still cannot turn on the DME32, contact your Yamaha dealer.
Cannot establish
communication between
the DME32 and DME
Manager.
Make sure that the DME32 is turned on, DME Manager is up and running, and
the connecting cable is connected properly.
If you are using a 9-pin serial connection, make that the PC Control switch set-
ting on the rear of the DME32 conforms to the type of serial port on your PC:
RS232C or RS422. Make sure that the serial port on your PC is working correctly.
Open the System control panel and click the Device Manager tab. See your Win-
dows documentation for further information.
If you are using a 9-pin serial connection and the message “COM port open error
5” appears, open the “setup.ini” file in the DME folder with a text editor and
make sure that the COM setting is correct. If you are using COM port 2, for
example, the setting should be “COM2”. If that doesn’t help, check if another
device is already using the COM port and disable it.
If you are using a USB connection, make sure that the USB port on your PC is
working correctly. Open the System control panel and click the Device Manager
tab. See your Windows documentation for further information.
Cannot select a
configuration memory for
recalling.
The SCENE No. indicator
is flashing.
This is normal and indicates that a scene memory other than the one last recalled
or stored is selected. See page 199 and page 200.
The LOCK indicator is not
lit.
This means that the DME32 is not wordclock locked to the selected wordclock
source. Select another wordclock source. See “Selecting the Wordclock Source”
on page 229.
The 48kHz and 44.1kHz
indicators don’t light up.
This is normal when an external wordclock source other than 48 kHz or 44.1 kHz
is used.
Cannot input or output
audio.
Check the I/O cards are installed properly and secured using the fixing screws.
See “Installing I/O Cards” on page 255. See also “Checking the I/O Slots” on
page 210.
Noise occurs from the
analog outputs when the
wordclock source is
changed on the
wordclock master device.
This is normal, although it’s more likely to occur if an MY8-AT I/O card is
installed. To eliminate the risk of speaker damage, turn down your power amps,
or turn off the DME32 beforehand.
A scene or configuration
is being recalled
unknowingly.
Is the scene or configuration assigned to a MIDI Program Change and being
recalled by external MIDI messages? See “Assigning Scenes & Configurations to
Program Changes” on page 244.
Is the scene or configuration assigned to a GPI input and responding to an exter-
nal trigger? See “Assigning GPI Inputs” on page 214.
