Troubleshooting
WorkCentre Pro 665/685/765/785
16-21
Image Quality
If the Document Scanner or Recording Unit is dirty, the quality of your
transmitted or received images can be poor. It is recommended that
these areas are cleaned regularly. Refer to “Maintaining the Machine”
for detailed cleaning procedures.
Problems with envelopes
If you experience feeding problems where the pre-stuck end of
envelopes becoming folded back during printing check that the
envelope is gummed completely.
Communications failure
With the H/N model, if a second line is not plugged in and you try to
send group jobs you will get a comms failure as line 2 is not plugged
in.
Set line 2 to 'receive only'.
The paper is fed out but
nothing is printed.
•
Is the machine out of toner?
•
Is the document on the sending side loaded
correctly?
Paper jams occur
frequently.
•
Is the Paper Tray adjusted for the correct paper
size? See “Adjusting the Paper Tray”.
•
Is the Paper Tray fully closed?
•
Does the document fall within specifications? See
the User’s Guide, “Document Specifications”.
•
Is the Right Side Cover fully closed?
Machine answers incoming
call but will not receive.
•
If Refuse Junk Mail is On the machine will only
receive for other machines listed in your dial
directory phonebook.
Problem
Check Items
Summary of Contents for WorkCentre Pro 765
Page 1: ...XEROX WorkCentre Pro 665 685 765 785 System Administrator s Guide...
Page 14: ...xii WorkCentre Pro 665 685 765 785...
Page 24: ...Programming the Machine 2 4 WorkCentre Pro 665 685 765 785 Menu Flow Map...
Page 25: ...Programming the Machine WorkCentre Pro 665 685 765 785 2 5...
Page 26: ...Programming the Machine 2 6 WorkCentre Pro 665 685 765 785...
Page 32: ...Programming the Machine 2 12 WorkCentre Pro 665 685 765 785...
Page 84: ...Programming the Machine 2 64 WorkCentre Pro 665 685 765 785...
Page 100: ...Receiving Documents 3 16 WorkCentre Pro 665 685 765 785 Notes...
Page 156: ...Transmitting Documents 5 42 WorkCentre Pro 665 685 765 785 Notes...
Page 162: ...Cancelling Jobs 6 6 WorkCentre Pro 665 685 765 785 Notes...
Page 176: ...Polling 7 14 WorkCentre Pro 665 685 765 785 Notes...
Page 226: ...Scan Functionality 11 2 WorkCentre Pro 665 685 765 785 Notes...
Page 228: ...PCL Printing Functionality 12 2 WorkCentre Pro 665 685 765 785 Notes...
Page 230: ...Network Functionality 13 2 WorkCentre Pro 665 685 765 785 Notes...
Page 232: ...Internet FAX Functionality 14 2 WorkCentre Pro 665 685 765 785 Notes...
Page 282: ...Troubleshooting 16 22 WorkCentre Pro 665 685 765 785 Notes...
Page 285: ...WorkCentre Pro 665 685 765 785 A 3...