Xerox WorkCentre 5230A, System Administration Manual

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Fault Codes
403
016-798 The print job could not be processed. The hard disk drive or memory may not be
installed properly on the machine, or may be damaged. Contact the Xerox
Welcome Center.
016-799 The print data contains invalid parameters. Check the print data and print
options, and try printing again.
016-981 A HDD access error occurred. The HDD is full. Divide pages to reduce the size
of a job, or lower the resolution. Or, delete unnecessary Secure-Print, Delayed-
Print, pending-fax, or mailbox documents to increase the HDD free space.
016-982 The hard disk has run out of space. Delete unnecessary data from the hard disk
or documents in mailboxes.
016-985 The e-mail size exceeded the maximum size. Try one of the following
procedures, and resend the e-mail.
• Reduce the number of document pages.
• Lower the scan resolution using [Resolution].
• Reduce the document size using [Reduce/Enlarge].
• Increase the maximum value using [Maximum Data Size per E-mail] on the
[Tools] screen.
018-400 An IPSec setting error occurred. The preshared key or device certificate, which
is required for the selected authentication method, is not specified. Specify the
preshared key or device certificate according to the authentication method.
018-500 The job cannot be printed with the specified print parameter combination (i.e.,
file size, paper size, paper tray, 2-sided print request, output tray, etc.). Set the
appropriate combination of print parameters and try again.
018-501 The machine did not have a server certificate/secret key when it was powered
on, and thus could not enable the SSL server required for Xerox Secure Access
authentication. Generate a server certificate or disable the Xerox Secure
Access feature.
018-502
018-503 Your computer is not permitted to log in to the SMB server. Check the properties
settings of your user account to see if your computer has access permission to
the SMB server.
018-504 Connection to the Xerox Secure Access server has timed out. Try the
authentication process again.
018-505
018-506 One of the following problems has occurred.
If the error occurred during SMB authentication:
• The user ID or passcode you entered was not correct, and thus the
authentication failed.
• The time setting of the SMB server and that of the machine do not match
(Windows Server 2003 only).
If the error occurred during SMB file transfer using Scan to PC:
• The user ID or passcode you entered was not correct, and thus the login to
the SMB server failed.
• The time setting of the SMB server and that of the machine do not match
(Windows Server 2003 only).
• The user is not permitted to use Windows Sharing (Mac OS X 10.4 only).
Take one of the following actions.
• Check with the System Administrator for the correct user ID and passcode.
• Make sure to match the time setting of the SMB server and that of the
machine (Windows Server 2003 only).
• Check if you are permitted to use Windows Sharing (Mac OS X 10.4 only).
Code Description and Remedy