14
Troubleshooting
218
Xerox WorkCentre 4260 User Guide
Error and Fault Codes
If an abnormal condition arises in the machine or an incorrect operation is
performed, a message indicating the nature of the error is displayed on the User
Interface screen.
Follow the on-screen prompts to correct the error.
If the fault persists, Power Off / Power On.
If the problem persists, call for service.
Errors & Faults
Description
Solution
Paper
Feeder
Door Open
The back cover or front covers
are not securely latched.
Close the covers until they lock into
place. If fault persists, call service.
Tray Paper Low
Paper supply in tray has run low
(fewer than 50 sheets).
Load paper in the tray indicated by
the warning message.
Paper Empty at Tray
The copy paper in the paper
tray has run out.
Load paper in the tray indicated by
the warning message.
Paper Empty at Bypass
Tray
The copy paper in the bypass
tray has run out.
Load paper in the bypass tray.
Tray Cassette Out
Paper tray is not securely
closed.
Close the paper tray until it locks into
place.
Jam from Tray
Copy paper has jammed in the
paper tray.
Open the indicated tray and remove
the jammed paper.
Open back and front covers and
remove jam.
Duplex Jam
Copy paper has jammed in the
side cover.
Open the back covers and remove
the jammed paper.
Out Bin Full
Output tray is more than 90%
full.
Remove printed material from page
output area.
CRU
Toner Low
Print cartridge is almost empty.
Open front cover. Remove print
cartridge and gently shake it. By
doing this, printing operations can be
temporarily resumed.
Reinstall print cartridge. Close front
cover. Reorder print cartridge.
Toner Empty
Print cartridge is empty.
Open front cover.
Replace with new print cartridge.
Print cartridge Not
Installed
The print cartridge is not
installed, or is not installed
correctly.
Install the print cartridge.
If already installed, check it has been
installed correctly.
If problem persists, call for service.
Summary of Contents for WorkCentre 4260 Series
Page 1: ...Xerox WorkCentre 4260 User Guide ...
Page 3: ......
Page 4: ......
Page 8: ...Table of Contents iv Xerox WorkCentre 4260 User Guide ...
Page 28: ...1 Welcome 20 Xerox WorkCentre 4260 User Guide ...
Page 94: ...4 Fax 86 Xerox WorkCentre 4260 User Guide ...
Page 112: ...5 Network Scanning 104 Xerox WorkCentre 4260 User Guide ...
Page 142: ...7 Store File 134 Xerox WorkCentre 4260 User Guide ...
Page 150: ...8 Print Files 142 Xerox WorkCentre 4260 User Guide ...
Page 162: ...9 Print 154 Xerox WorkCentre 4260 User Guide ...
Page 174: ...10 Paper and other Media 166 Xerox WorkCentre 4260 User Guide ...
Page 220: ...13 Specifications 212 Xerox WorkCentre 4260 User Guide ...
Page 228: ...14 Troubleshooting 220 Xerox WorkCentre 4260 User Guide ...