Xerox PrimeLink B9100, User Manual

Page: 222 / 484

Copy Troubleshooting
U N A B L E TO C O P Y
SSYYM MPPTTO OM MSS YYEESS//N NO O C CA AU USSEE A AN ND D A AC CTTIIO ON N
Document is not fed properly
from the document feeder. Yes Cause The document size is too small.
If No, go to next symptom. Action The minimum document size that can be loaded on the
document feeder is A5.
If the problem is not solved, go to the next Cause and
Action.
Cause The right type of document is not being used.
Action The document feeder cannot be used with irregular-
sized documents, business cards, transparencies, or thin
documents.
Documents with tags, paper clips, and cellophane tape
cannot be used.
If the problem is not solved, go to the next Cause and
Action.
Cause The document guides are set incorrectly.
Action Set the document guides to match the document size.
If the problem is not solved, go to the next Cause and
Action.
Cause Part of the document is torn, and a piece of torn paper
remains in the document feeder.
Action Open the document feeder cover, then remove the torn
piece of paper.
If the problem is not solved, go to the next Cause and
Action.
Cause Documents of different sizes are set.
Action When setting documents of different sizes, ensure that
you select M
Miixxeedd SSiizzee O Orriiggiinnaallss.
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Xerox
®
PrimeLink
®
B9100/B9110/B9125/B9136 Copier/Printer User Guide
Troubleshooting