Xerox PrimeLink B9100 User Manual Download Page 217

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MPPTTO

MSS

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The entire paper
area is printed black.

The drum cartridge is depleted
or damaged.

Contact Xerox Technical Customer Support.

High-voltage power supply
malfunction.

Contact Xerox Technical Customer Support.

Nothing is printed.

Two or more sheets of paper
are feeding simultaneously,
known as double feed.

Fan the paper, then reset the paper.

High-voltage power supply
malfunction.

Contact Xerox Technical Customer Support.

White areas or
stripes appear.

Is the paper damp?

Replace with paper from a new ream.

The paper in use is unsuitable.

Load suitable paper.

The printing on the
entire page is faint.

If the print was made using
Tray 5 (Bypass), the size and
type of the loaded paper
differed from the setting on the
print driver.

Load paper of the correct size and type into Bypass,
Tray 5. Fan the paper thoroughly before you load it.

Two or more sheets can be
feeding at the same time.

Fan the paper thoroughly, then reset the paper.

Xerox

PrimeLink

B9100/B9110/B9125/B9136 Copier/Printer User Guide

217

Troubleshooting

Summary of Contents for PrimeLink B9100

Page 1: ...VERSION 3 0 FEBRUARY 2023 702P08989 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide...

Page 2: ...ountries Elements of Apple Technical User Documentation used by permission from Apple Inc Adobe the Adobe logo Acrobat the Acrobat logo Acrobat Reader Distiller Adobe PDF logo Adobe PDF JobReady Illus...

Page 3: ...y 25 European Union Laser Safety 25 Battery Safety 26 Telephone Line Cord Safety 27 Maintenance Safety 28 Consumable Information 29 Environmental Health and Safety Contact Information 30 Getting Start...

Page 4: ...ten 58 Image Quality 59 Original Type 59 Image Options 59 Background Suppression 60 Layout Adjustment 61 Book Copying 61 2 Sided Book Copying 61 Original Size 62 Edge Erase 62 Image Shift 63 Image Rot...

Page 5: ...ation 95 Store to Folder 97 Saving the Scanned Data Using the Embedded Web Server 97 Store to USB 99 Guidelines for Using a USB Storage Device 99 Saving Scan Data to a USB Memory Device 99 Removing th...

Page 6: ...42 Deleting a Group 143 Using Chain Dial 143 Creating Fax Comments 144 Stored Programming 145 Stored Programming Overview 146 Storing a Program 147 Storing a Program for Build Job 148 Naming or Renami...

Page 7: ...ying on Labels 178 Printing or Copying on Glossy Paper 178 Paper Storage Guidelines 179 Loading Media 180 Loading Paper in Trays 1 and 2 180 Loading Paper in Trays 3 and 4 180 Loading Tab Stock in Tra...

Page 8: ...anned Document to the Computer 231 Unable to Send the Scanned Document Over the Network FTP SMB 232 Problems with Sending Email 233 Paper Jams 234 Information About Paper Jams 234 Document Feeder Jams...

Page 9: ...nion 278 Disposal Outside of the European Union 278 Other Countries 279 Tray 5 Bypass 281 Tray 5 Bypass Overview 282 Loading Media in Tray 5 Bypass 283 Loading Media in the Standard Bypass Tray 283 Lo...

Page 10: ...ents 334 Control Panel on the Interface Decurler Module 335 Curl Correction on the Interface Decurler Module 336 Curl Correction Modes and Functions on the Interface Decurler Module 336 Interface Decu...

Page 11: ...ase and Two Sided Trimmer Specifications 401 C Z Folder 403 C Z Folder Overview 404 C Z Fold Types 405 C Z Folder Components 406 C Z Fold Output 406 C Z Folder Troubleshooting 407 C Z Folder Paper Jam...

Page 12: ...t Messages 458 PR Finisher Specifications 460 Staple Output Capacity 463 Booklet Capacities by Paper Weight and Type 463 SquareFold Trimmer Module 465 SquareFold Trimmer Module Overview 466 SquareFold...

Page 13: ...e caution to avoid personal injury Pinch Hazard This warning symbol alerts users to areas where there is the possibility of personal injury Caution Indicates a mandatory action to take to avoid damage...

Page 14: ...ples or any form of binding clip Do not use folded creased curled or wrinkled paper Do not load or use inkjet paper Do not reload paper previously printed on or used Do not use postcards Do not use en...

Page 15: ...n 1 Sided Original Hole punched Paper Indicates the direction to feed paper Envelope print side up flap down and closed Heavy weight paper is equal to or greater than 117 g m2 Toner Waste Container Xe...

Page 16: ...eight Start Button Stop Button Pause Printing Button Log In Out Button Help Button Services Home Button Services Button Job Status Button Printer Status Button Language Button Power Saver Button 16 Xe...

Page 17: ...I IP PT TI IO ON N Sleep Mode Clear All Button Dial Pause Button This item can be recycled Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 17 Product Symbols for Xerox PrimeLink B910...

Page 18: ...18 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Product Symbols for Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer...

Page 19: ...19 Safety This chapter contains Notices and Safety 20 Electrical Safety 21 Operational Safety 23 Laser Safety 25 Battery Safety 26 Telephone Line Cord Safety 27 Maintenance Safety 28 Consumable Infor...

Page 20: ...evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verif...

Page 21: ...into the printer The printer is exposed to water The printer emits smoke or the surface is unusually hot The printer emits unusual noise or odors The printer causes a circuit breaker fuse or other sa...

Page 22: ...n Do not place the printer in an area where people can step on the power cord Do not place objects on the power cord Do not plug or unplug the power cord while the power switch is in the On position I...

Page 23: ...zard do not push or move the device with all of the paper trays extended Do not place containers of coffee or other liquid on the Production Press OZONE INFORMATION This printer produces ozone during...

Page 24: ...kage or container Keep all consumables away from the reach of children Never throw toner toner cartridges drum cartridges or waste cartridges into an open flame W Wa ar rn niin ng g When handling cart...

Page 25: ...s laser warning labels These labels are intended for use by the Xerox Service Representative and are placed on or near panels or shields that require special tools for removal Do not remove any of the...

Page 26: ...ive to correct the problem W Wa ar rn niin ng g If the battery on a circuit board is installed incorrectly there is a risk of explosion The lithium battery in the printer contains Perchlorate Material...

Page 27: ...Cord Safety W Wa ar rn niin ng g To reduce the risk of fire use only No 26 American Wire Gauge AWG or larger telecommunication line cord Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Gu...

Page 28: ...t cloth to wipe off spilled dry ink or toner Sweep slowly to minimize generation of dust during clean up Avoid using a vacuum If a vacuum must be used the unit should be designed for combustible dusts...

Page 29: ...ich can increase the risk of skin or eye contact Store all consumables in accordance with the instructions given on the package or container Keep all consumables away from the reach of children Never...

Page 30: ...lies contact United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe EHS Europe xerox com For product safety information in the United States and Canada go to www xerox com environment For prod...

Page 31: ...Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 31 Getting Started This chapter contains Parts of the Printer 32 Accessories 36 Power Options 43 More Information 45...

Page 32: ...Control Panel 7 Optional Production Ready Finisher 8 Front cover 9 Left cover for toner 10 Trays 1 4 11 Waste cartridge cover 12 Front cover on optional HCF 13 Lower left cover 14 Interface Decurler M...

Page 33: ...Document feeder tray 6 Document output tray 7 Document stopper 8 Main power switch 9 Waste toner container cover 10 Waste toner container 11 Fusing unit 12 Handle 13 Transfer module 14 Toner cartridge...

Page 34: ...anel and touch screen where you can select options view printer information and do selected tasks N NU UM MB BE ER R C CO OM MP PO ON NE EN NT T F FU UN NC CT TI IO ON N 1 Touch screen Displays messag...

Page 35: ...such as scanning a document 12 Stop Press this button to pause the current job or communication 13 Clear All Press this button to return all selections to the default values The printer returns to th...

Page 36: ...ds 2000 sheets from 16 lb Bond to 80 lb Cover or 52 216 g m2 The High Capacity Feeder HCF has four fixed Long Edge Feed LEF positions which are marked on the tray B5 10 5 in 11 in A4 The High Capacity...

Page 37: ...ies are compatible with your printer Interface Module The Interface Decurler Module provides the following functions Communication between the press and the attached finishing device An aligned paper...

Page 38: ...inating the labor intensive steps of manual punching The compact AdvancedPunch Pro requires minimal space and accepts various optional multiple hole punch die sets The GBC AdvancedPunch Pro can be con...

Page 39: ...output to a stacker tray and cart The stacker provides a top tray that is convenient for short stack runs Note The High Capacity Stacker requires the Interface Decurler Module Crease and Two Sided Tri...

Page 40: ...lder is available only with the Production Ready PR Finisher Production Ready Finisher Plus and the Production Ready Booklet Maker Finisher Production Ready Finishers Three Production Ready PR Finishe...

Page 41: ...e Production Ready PR Finisher Plus includes the same features and functions as the PR Finisher In addition the PR Finisher Plus serves as an interface to transfer paper between the press and any thir...

Page 42: ...The SquareFold Trimmer module is available only with the Production Ready Booklet Maker Finisher 42 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Getting Started...

Page 43: ...ower off the device ensure that all job processing copying and printing is completed Ensure that the Data indicator is not illuminated 1 Press the power switch on top of the printer The printer powers...

Page 44: ...the Sleep mode is set to 20 minutes the Sleep mode activates 5 minutes after the Low Power mode begins To set the time periods for Low Power mode and Sleep mode from the control panel log in as the s...

Page 45: ...bedded Web Server click S Su up pp po or rt t then on the Online Support screen click C Co on nn ne ec ct t Order supplies for your printer Go to www xerox com office PLB91XXsupplies then select your...

Page 46: ...46 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Getting Started...

Page 47: ...Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 47 Printing This chapter contains Network Printing 48 Network Printing on Tabs 50...

Page 48: ...ns s tab then select the appropriate settings for Page Layout Special Pages Watermark and Orientation 9 Click the A Ad dv va an nc ce ed d tab then select the appropriate settings for Advanced Settin...

Page 49: ...fferent in PostScript and PCL print drivers 10 To save and close the Properties window click O OK K 11 Select the needed copies then click P Pr riin nt t Note For additional information in the print d...

Page 50: ...in Sequence field In the Tab Margin Shift field select a margin measurement 9 To save and close the Pre Cut Tab window click O OK K 10 If Tray 3 or Tray 4 is used for the tab stock select P Pr riin n...

Page 51: ...hapter contains Copying Using the Duplex Automatic Document Feeder 52 Copying Using the Document Glass 54 Selecting Copy Options for a DFA Finishing Device 55 Copying on Tab Stock 56 Using the Copy Op...

Page 52: ...illuminates 3 Press the S Se er rv viic ce es s H Ho om me e button 4 On the Services Home screen select C Co op py y 5 From the Copy screen select the needed features or options Reduce Enlarge Paper...

Page 53: ...7 Press the S St ta ar rt t button Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 53 Copying...

Page 54: ...op py y 5 From the Copy screen select the required options Reduce Enlarge Paper Supply 2 Sided Copying Copy Output Image Shift Original Type Darken Lighten The features that appear on the main Copy s...

Page 55: ...document feeder or on the document glass 2 Press the S Se er rv viic ce es s H Ho om me e button 3 On the Services Home screen touch C Co op py y 4 Touch C Co op py y O Ou ut tp pu ut t then touch O O...

Page 56: ...5 x x 1 11 1 iin n 4 Touch S Sa av ve e then touch C Co on nf fiir rm m until you return to the Copy screen 5 On the Copy screen touch the O Ou ut tp pu ut t F Fo or rm ma at t tab 6 Touch F Fa ac ce...

Page 57: ...the text box PAPER SUPPLY You can select a paper tray that does not appear in the Paper Supply area of the Copy screen 1 On the Services Home screen touch C Co op py y 2 For the Paper Supply feature...

Page 58: ...right up or down arrows 4 Touch O Or riig giin na all O Or riie en nt ta at tiio on n Select U Up pr riig gh ht t I Im ma ag ge es s or S Siid de ew wa ay ys s I Im ma ag ge es s To save the image or...

Page 59: ...ption for text that requires enhancement such as handwritten pencil text T Te ex xt t o on n S Se ee e T Th hr ro ou ug gh h P Pa ap pe er r Select this option to reduce blurs on tracing paper documen...

Page 60: ...n feature is not functional 1 From the Copy screen touch the I Im ma ag ge e Q Qu ua alliit ty y option 2 Touch B Ba ac ck kg gr ro ou un nd d S Su up pp pr re es ss siio on n 3 For no background supp...

Page 61: ...a as se e This option erases the shadow from the center section of the document You can set the binding edge erase width in the range 0 50 mm 0 1 96 in in 1 mm 0 039 in increments 5 Touch S Sa av ve e...

Page 62: ...e e E Er ra as se e 3 To erase all the edges by the same amount a Touch A Allll E Ed dg ge es s b Touch the Plus or Minus icons 4 To specify different amounts for the edges a Touch I In nd diiv viid d...

Page 63: ...giin na all O Or riie en nt ta at tiio on n Touch U Up pr riig gh ht t I Im ma ag ge es s or S Siid de ew wa ay ys s I Im ma ag ge es s Touch S Sa av ve e If the Preset values are not saved select S...

Page 64: ...ation to indicate the top of the document 1 At the control panel on the Services Home screen touch C Co op py y then touch the L La ay yo ou ut t A Ad dj ju us st tm me en nt t tab 2 Touch O Or riig g...

Page 65: ...et Maker Finisher is installed touch F Fo olld d S St ta ap plle e then select an option F Fo olld d O On nlly y C Cr re ea as se e O On nlly y F Fo olld d S St ta ap plle e 5 To add margins in the ce...

Page 66: ...ys with heavier stock color or pre printed paper The covers can be blank or printed The paper used for the covers must be the same size as the paper used for the rest of the document 1 On the S Se er...

Page 67: ...a ay yo ou ut t R Re ep pe ea at t I Im ma ag ge e 4 Select the required Repeat Image option a For the number of times to repeat the same image on a page touch 2 2 T Tiim me es s 4 4 T Tiim me es s or...

Page 68: ...ur changes touch S Sa av ve e Tip Access the Scan Options screen Confirm that the Original Orientation setting and the orientation of the document are the same FOLDING If the Xerox device is equipped...

Page 69: ...lus or Minus icons c To select the pages on which the page number appears touch A Ap pp plly y T To o then touch A Allll P Pa ag ge es s or A Allll P Pa ag ge es s E Ex xc ce ep pt t F Fiir rs st t To...

Page 70: ...or re ed d W Wa at te er rm ma ar rk ks s then touch O On n From the list select a stored watermark then touch S Sa av ve e 5 To print the current date and time on the copies touch D Da at te e T Tii...

Page 71: ...x 297 mm and 8 5 x 11 in tabbed paper 1 At the control panel on the Services Home screen touch C Co op py y then touch the O Ou ut tp pu ut t F Fo or rm ma at t tab 2 Touch T Ta ab b M Ma ar rg giin...

Page 72: ...ARD COPY The identification card copying feature allows you to copy both sides of a small original document such as an identification card onto the same side of a page 1 Open the Automatic document fe...

Page 73: ...rt button 3 Program and scan the additional segments a Place the original documents in the automatic document feeder or on the document glass then touch N Ne ex xt t O Or riig giin na all b When print...

Page 74: ...required settings then touch S Sa av ve e 1 1 S Siid de ed d S Siid de e 2 2 O On nlly y The first page of the loaded document copies on the back side of a separator Select the required settings then...

Page 75: ...cuments on the document glass 5 Press the green S St ta ar rt t button on the control panel Copying begins 6 Scan additional sets a Use the automatic document feeder or the document glass to copy the...

Page 76: ...ter the Q Qu ua an nt tiit ty y then press the green S St ta ar rt t button STORED PROGRAMMING You can save frequently used features and job settings as Stored Programming then access the settings usi...

Page 77: ...s stored if you change the password to the folder that is used in the stored program the stored program becomes invalid The following options cannot be used with the Stored Programming feature System...

Page 78: ...78 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Copying...

Page 79: ...Settings 83 Network Scanning 94 Scan to PC 95 Store to Folder 97 Store to USB 99 Web Services on Devices WSD 101 Email 102 Send from Folder 105 Job Flow 122 Features for the Scanning device are expla...

Page 80: ...de er r S St to or re e t to o W WS SD D Note For details on these scan features refer to Scan Methods 4 Press the S St ta ar rt t button LOADING DOCUMENTS There are two methods to load documents Docu...

Page 81: ...cument then saves the scanned data to a USB memory device Store to USB is an optional feature Refer to Store to USB S St to or re e t to o W We eb b S Se er rv viic ce es s o on n D De ev viic ce es s...

Page 82: ...ttings 1 At the control panel touch N Ne ex xt t O Or riig giin na all 2 Touch C Ch ha an ng ge e S Se et tt tiin ng gs s 3 Select the appropriate section then adjust the settings as needed You can ad...

Page 83: ...es Home screen the name of this tab is Network Scanning Options on this tab include Color Scanning 2 Sided Scanning Original Type Scan Presets A Ad dv va an nc ce ed d S Se et tt tiin ng gs s Options...

Page 84: ...ions as needed C Co ollo or r S Sc ca an nn niin ng g 2 2 S Siid de ed d S Sc ca an nn niin ng g O Or riig giin na all T Ty yp pe e S Sc ca an n P Pr re es se et ts s Preview Scanned Images of a Job T...

Page 85: ...1 sided or 2 sided document 1 At the control panel on the main tab for the selected scan method touch 2 2 S Siid de ed d S Sc ca an nn niin ng g 2 From the list select an option 1 1 S Siid de ed d To...

Page 86: ...ig gh h Q Qu ua alliit ty y P Pr riin nt tiin ng g This setting is best used for documents that contain detailed graphics and photos This setting results in large file sizes and maximum image quality...

Page 87: ...n and Contrast set options as needed For Background Suppression select an option O Of ff f Scans the document backgrounds with no filtering A Au ut to o S Su up pp pr re es ss siio on n When Color Sca...

Page 88: ...t to Full Color 3 Select S Sa av ve e Note When Enhance Photographs is selected the Shadow Suppression and Background Suppression features are not available Shadow Suppression You can use the Shadow S...

Page 89: ...enter the document size Edge Erase When you scan using the document feeder in the open position or from a book you can remove the black shadows along the edges using the Edge Erase feature 1 From the...

Page 90: ...ned document 1 From the Layout Adjustments tab select R Re ed du uc ce e E En nlla ar rg ge e 2 Select the appropriate options for your job a Proportional is the default setting In the Variable area t...

Page 91: ...ts X XP PS S S Siig gn na at tu ur re e When you select XPS you can select XPS Signature A digital signature is a feature that allows a sender to add a digital fingerprint that is used to confirm that...

Page 92: ...O Ov ve er rw wr riit te e E Ex xiis st tiin ng g F Fiille e This option deletes the existing file with the duplicate file name then saves the new file with the specified file name in the same directo...

Page 93: ...to load in the background This action can increase the overall file size The Optimize for Quick Web View feature restructures an Adobe PDF document for page at a time downloading from web servers With...

Page 94: ...CAN JOB 1 Load the original document into the document feeder 2 At the control panel press the S Se er rv viic ce es s H Ho om me e button 3 Touch N Ne et tw wo or rk k S Sc ca an nn niin ng g 4 From...

Page 95: ...ct a forwarding protocol F FT TP P This option transfers files using the FTP protocol S SM MB B This option transfers files using the SMB protocol S SM MB B U UN NC C F Fo or rm ma at t This option tr...

Page 96: ...selected destination folder to the server address book touch A Ad dd d t to o A Ad dd dr re es ss s B Bo oo ok k 3 Touch S Sa av ve e The information for the selected destination populates the fields...

Page 97: ...an n tab 4 In the Scan navigation pane at the left of the page click F Fo olld de er r 5 In the Folder list select a folder If necessary enter the folder password then click A Ap pp plly y The Folder...

Page 98: ...ext PDF or XPS file For Searchable Text select E En na ab blle ed d From the Language of the Original menu select the language To apply text compression from the Text Compression menu select E En na a...

Page 99: ...e screen that indicates that data is being transferred is not displayed If you remove the USB memory device while the data is being stored the data in the device can become damaged You can also confir...

Page 100: ...nel on the Services Home screen touch S St to or re e t to o U US SB B 2 Touch D De et ta aiills s The folder and file names to be saved appear 3 Touch C Cllo os se e 100 Xerox PrimeLink B9100 B9110 B...

Page 101: ...ructions using the application you choose 3 After you scan the document the scanned data transmits to the specified computer STORING TO WSD 1 At the control panel press the S Se er rv viic ce es s H H...

Page 102: ...tab then set and save the advanced settings Refer to Advanced Settings Tab Select the L La ay yo ou ut t A Ad dj ju us st tm me en nt t tab then set and save the layout adjustments Refer to Layout Adj...

Page 103: ...CT The email subject can contain up to 128 characters 1 On the Email tab touch S Su ub bj je ec ct t 2 In the text box type the email subject 3 Touch S Sa av ve e MESSAGE CONTENTS The email message ca...

Page 104: ...ssword protected PDFs The number of files that you can attach to an email depends on the file size limit allowed on the server 2 For the email recipient enter the email address of the Xerox printer No...

Page 105: ...a Folder The following describes how to select a folder on the Copy Print Jobs tab Access to some folders can be restricted depending on authentication settings 1 At the control panel press the S Se e...

Page 106: ...d d f fr ro om m F Fo olld de er r 3 Select the C Co op py y P Pr riin nt t J Jo ob bs s tab From the list select a folder 4 Select a file then touch D De elle et te e 5 To confirm the deletion touch...

Page 107: ...the destination folder for the file then touch S Sa av ve e Editing Files 1 At the control panel press the S Se er rv viic ce es s H Ho om me e button 2 Touch S Se en nd d f fr ro om m F Fo olld de er...

Page 108: ...lder that contains the file to be inserted 4 Select a file then touch I In ns se er rt t F Fiille e 5 Select the file that you want to insert then touch S Sa av ve e Add to Delete List 1 At the contro...

Page 109: ...Select the C Co op py y P Pr riin nt t J Jo ob bs s tab then select a folder 4 Select a file 5 Touch R Re ev viie ew w The file settings appear Merge 1 At the control panel press the S Se er rv viic...

Page 110: ...C Co op py y P Pr riin nt t J Jo ob bs s tab From the list select a folder 4 Select a file then touch C Ch ha an ng ge e S Se et tt tiin ng gs s P Pr riin nt t 5 Touch C Co ov ve er rs s 6 Select L L...

Page 111: ...s option Touch A Ad dd d then touch S Sa av ve e W Wa at te er rm ma ar rk k E Ef ff fe ec ct t To print a watermark on the output select this option Select E Em mb bo os ss se ed d or O Ou ut tlliin...

Page 112: ...riin nt t 5 Touch A An nn no ot ta at tiio on ns s 6 Touch L La as st t S Sa av ve ed d S Se et tt tiin ng gs s or C Ch ha an ng ge e S Se et tt tiin ng gs s 7 If you selected Change Settings select a...

Page 113: ...select C Ch ha an ng ge e S Se et tt tiin ng gs s P Pr riin nt t 5 Select any option then use the numeric keypad to specify the needed number of prints 6 Select one of the following options S Sa av ve...

Page 114: ...ancels the front cover settings for the source files and reprograms the front cover settings for the newly merged file B Ba ac ck k C Co ov ve er r This option cancels the back cover settings for the...

Page 115: ...h he ee et t D Do ou ub blle e G Ga at te e F Fo olld d D Do ou ub blle e P Pa ar ra alllle ell F Fo olld d 3 3F Fo olld d A Ac cc co or rd diio on n F Fo olld d 4 4F Fo olld d A Ac cc co or rd diio o...

Page 116: ...select a folder 4 Select a file then touch C Ch ha an ng ge e S Se et tt tiin ng gs s P Pr riin nt t 5 Touch I Im ma ag ge e S Sh hiif ft t 6 Select one of the following options L La as st t S Sa av v...

Page 117: ...g ge e S Se et tt tiin ng gs s P Pr riin nt t 5 Touch A An nn no ot ta at tiio on ns s 6 Touch L La as st t S Sa av ve ed d S Se et tt tiin ng gs s or C Ch ha an ng ge e S Se et tt tiin ng gs s 7 If y...

Page 118: ...ess the S Se er rv viic ce es s H Ho om me e button 2 Touch S Se en nd d f fr ro om m F Fo olld de er r 3 Select the C Co op py y P Pr riin nt t J Jo ob bs s tab then select a folder 4 Select a file t...

Page 119: ...t all files select S Se elle ec ct t A Allll 6 Select options as needed R Re ef fr re es sh h Refreshes the list of folders R Re ev viie ew w Displays the settings of the selected file D De elle et te...

Page 120: ...g to the target One type of job flow sheet targets files stored in folders and the other type of job flow targets scan files This section describes the first type of job flow sheet targeting files sto...

Page 121: ...n ng gs s 5 Touch C Cr re ea at te e C Ch ha an ng ge e L Liin nk k 6 Select a job flow sheet to link to the folder 7 Touch S Sa av ve e Job Flow Restrictions A job flow sheet can be used by only one...

Page 122: ...email Specifying multiple destinations and batch processing Printing The document processing types that you can register in a job flow sheet depend on how the documents are stored in a private folder...

Page 123: ...type the keyword then touch S Sa av ve e Touch S Se elle ec ct t K Ke ey yw wo or rd d From the list select a keyword Touch C Cllo os se e then touch S Sa av ve e Note The administrator defines the ke...

Page 124: ...s include P PD DF F S Se ec cu ur riit ty y P PD DF F S Siig gn na at tu ur re e and O Op pt tiim miiz za at tiio on n F Fo or r Q Qu uiic ck k W We eb b V Viie ew w P PD DF F A A X XP PS S Options in...

Page 125: ...tification Editing or Deleting Settings for a Job Flow Sheet 1 At the control panel press the M Ma ac ch hiin ne e S St ta at tu us s button 2 On the Tools tab touch S Se et tu up p S Se et tu up p C...

Page 126: ...S Sh he ee et t 3 On the Create New Job Flow Sheet screen select the job flow sheet that you want to delete 4 Touch E Ed diit t D De elle et te e 5 On the Details screen touch D De elle et te e At th...

Page 127: ...on 2 On the Tools tab touch S Se et tu up p S Se et tu up p C Cr re ea at te e J Jo ob b F Fllo ow w S Sh he ee et t 3 Touch S Sh he ee et t F Fiillt te er riin ng g 4 On the Sheet Filtering screen se...

Page 128: ...ted from the folder after they are printed or retrieved or after they are transferred and printed through a job flow sheet D De elle et te e E Ex xp piir re ed d F Fiille es s This option specifies if...

Page 129: ...nk k 6 To confirm the link cut at the prompt touch Y Ye es s The link between the folder and the job flow sheet is removed 7 Touch C Cllo os se e Deleting a Folder Note When deleting a folder all file...

Page 130: ...job flow sheet from the folder touch C Cu ut t L Liin nk k To link a different job flow sheet to the folder touch C Cr re ea at te e C Ch ha an ng ge e L Liin nk k select a job flow sheet or create a...

Page 131: ...Guide 131 Faxing This chapter contains Fax Overview 132 Loading Documents 133 Sending a Fax 134 Sending an Internet Fax 135 Faxing from Your Computer 136 Receiving Faxes 137 Selecting Fax Settings 13...

Page 132: ...t directly to a fax machine I In nt te er rn ne et t F Fa ax x A document is scanned at the multi function printer and emailed to a recipient F Fa ax xiin ng g f fr ro om m y yo ou ur r C Co om mp pu...

Page 133: ...t remove any paper clips and staples 2 Load the document using the appropriate method Document feeder Load the document face up then adjust the document guides to match the size of the document that y...

Page 134: ...performed when viewing the list of individual addresses in the Address Book For details refer to Using Chain Dial 6 To include a cover page a Touch C Co ov ve er r P Pa ag ge e then touch P Pr riin nt...

Page 135: ...touch screen touch S Se er rv viic ce es s H Ho om me e then touch I In nt te er rn ne et t F Fa ax x 3 Touch N Ne ew w R Re ec ciip piie en nt t 4 To enter the recipient email address do one of the f...

Page 136: ...printer features Windows Click the P Pa ap pe er r O Ou ut tp pu ut t tab Macintosh Click C Co op piie es s a an nd d P Pa ag ge es s then click X Xe er ro ox x F Fe ea at tu ur re es s 5 Click the J...

Page 137: ...sing the Embedded Fax and Internet Fax For system configuration contact your system administrator For more information refer to the Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer System Admini...

Page 138: ...i S Su up pe er r F Fiin ne e 6 60 00 0 d dp pii Note For Server Fax touch S St ta an nd da ar rd d or F Fiin ne e ADJUSTING LAYOUT Layout settings allow you to adjust the original size set page scann...

Page 139: ...y a variable percentage 4 Touch S Sa av ve e Lighten Darken 1 Touch F Fa ax x on the touch screen 2 Touch the Layout Adjustment tab then touch L Liig gh ht te en n D Da ar rk ke en n 3 Adjust the sett...

Page 140: ...UE ES S Remote Polling Off poll a Remote Device retrieve files stored on a remote fax machine by using the Remote Folder feature Store for Polling Off Store for Free Polling and Store for Secure Polli...

Page 141: ...s server must support the MDN standard Internet Fax Profile TIFF S use for A4 210 x 297mm 8 5 x 11 in originals with Standard or Fine Resolution TIFF F or TIFF J use for A3 297x420mm 11 x 17 in origin...

Page 142: ...ete the address book entry DELETING AN INDIVIDUAL ADDRESS 1 On the control panel press the M Ma ac ch hiin ne e S St ta at tu us s button 2 On the touch screen touch the T To oo olls s tab 3 Touch S S...

Page 143: ...ent telephone number by adding two or more fax numbers together into a single number For example an area code or extension number could be stored separately from the rest of the telephone number Acces...

Page 144: ...ch S Se et tu up p then touch A Ad dd d F Fa ax x C Co om mm me en nt t 4 On the next screen touch an available comment in the scroll list 5 On the touch screen keyboard enter up to an 18 character co...

Page 145: ...is chapter contains Stored Programming Overview 146 Storing a Program 147 Storing a Program for Build Job 148 Naming or Renaming a Stored Program 149 Notes and Restrictions on Registering Stored Progr...

Page 146: ...lt values or paper tray settings in the system If buttons are added or removed from the touch screen since stored programming only remembers the location of a button on the screen It does not remember...

Page 147: ...he next screen touch the up and down arrows A tone is generated while registering the program to job memory To change the tone volume refer to Setting the Audio Tones for Stored Programming Registrati...

Page 148: ...m Administrator Guide When storing a program for Tray 5 to ensure that the program does not become corrupted store both the paper size and the paper type If the program becomes corrupted you cannot se...

Page 149: ...ro og gr ra am mm miin ng g 3 Touch E En nt te er r C Ch ha an ng ge e N Na am me e 4 Select the stored program that you want to rename Note To return to the previous screen or to advance to the next...

Page 150: ...s If the selection is made from a list of the Address Book or Job Flow Sheet If any optional components installed on the printer such as a finisher are changed and the associated buttons are no longe...

Page 151: ...iie en nt t s s or F Fr ro om m The P Po ow we er r S Sa av ve er r button A stored program registration is canceled in the following cases When the I In nt te er rr ru up pt t button is pressed When...

Page 152: ...nal document into the document feeder or onto the document glass 2 Press the S Se er rv viic ce es s H Ho om me e button then touch C Co op py y 3 Set the feature options as needed After changing sett...

Page 153: ...or re ed d P Pr ro og gr ra am mm miin ng g 3 Touch D De elle et te e 4 Select the stored program that you want to delete 5 To confirm the deletion touch D De elle et te e 6 Touch C Cllo os se e Note...

Page 154: ...siig gn n C Ch ha an ng ge e I Ic co on n 4 Select the stored program for which you want to add or change the icon Note To return to the previous screen or to advance to the next screen touch the up a...

Page 155: ...Media Print Text This chapter contains Media Print Text Overview 156 Supported File Formats 157 Notes and Restrictions 158 Selecting Media Files from a USB Memory Device 159 Configuring the Device to...

Page 156: ...stored in text format The feature includes index printing that prints a list of files retrieved in the mode Ensure that you back up data onto media Data stored on media can be lost or damaged for the...

Page 157: ...tains more than 900 files the printer recognizes the first 900 files which includes all files inside and outside of folders PDF files that are saved on a Mac OS do not appear onscreen and you cannot p...

Page 158: ...ers Do not connect multiple USB memory devices to the printer simultaneously The printer does not support some types of USB memory devices such as those with an encryption function or with multiple pa...

Page 159: ...ex numbers assigned automatically The Index Print option is enabled when certain paper supplies are selected Note If Paper Supply is set to Auto Select you cannot activate the Index Print option 5 Sel...

Page 160: ...O Ot th he er rs s P Pr riin nt t M Mo od de e P PD DF F P Pa as ss sw wo or rd d The Print Mode option is set to Online by default 3 Type a password then touch S Sa av ve e If prompted to confirm ty...

Page 161: ...mm 5 8 x 8 3 in SEF When you select Auto a paper tray that matches the size of the document is selected automatically and the document is printed at the original document size When the tray that you w...

Page 162: ...ximum of five lines and 240 characters The dates that you stored the documents on the USB memory device The total file quantity You can select maximum of 32 files If more than 32 files are selected th...

Page 163: ...Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 163 Job and Machine Status This chapter contains Job Status 164 Machine Status 168...

Page 164: ...Cu um mu ulla at tiiv ve e T Tiim me e This column shows the estimated time required to complete the entire job P Pr ro og gr re es ss s This column shows the number of pages completed and the total...

Page 165: ...r your print job Before the job is released for printing the printer prompts you to type the passcode 1 At the control panel press the J Jo ob b S St ta at tu us s button 2 Touch the S Se ec cu ur re...

Page 166: ...the user ID 5 Touch J Jo ob b L Liis st t 6 Select the job to print You can select up to 100 jobs Jobs are printed in the order in which they are selected To select all jobs for the selected user ID t...

Page 167: ...tored for each billing user ID 1 At the control panel press the J Jo ob b S St ta at tu us s 2 Select the S Se ec cu ur re e P Pr riin nt t J Jo ob bs s M Mo or re e tab Touch C Ch ha ar rg ge e P Pr...

Page 168: ...r r T Tr ra ay y S St ta at tu us s button to view the current status information for each paper tray D De ev viic ce e C Co on nf fiig gu ur ra at tiio on n You can select the D De ev viic ce e C Co...

Page 169: ...om Settings P Pr ro og gr ra am mm miin ng g You can type an item number using the numeric keypad or you can select the current value S St to or re e D De elle et te e P Pr ro og gr ra am mm miin ng g...

Page 170: ...printer Black Large Impressions The total number of large monochrome prints and copies made on the printer The U Us sa ag ge e C Co ou un nt te er rs s button Usage Counters To view usage counters on...

Page 171: ...button appears on the Billing Information screen When you select the User Account Billing Information button the following information appears The billing information of the currently logged in user i...

Page 172: ...y P Pa ap pe er r T Tr ra ay y A At tt tr riib bu ut te es s The Paper Tray Attributes feature allows you to change the attributes of a paper tray including size type and weight Note The Paper Tray At...

Page 173: ...nk B9100 B9110 B9125 B9136 Copier Printer User Guide 173 Paper and Media This chapter contains Supported Media 174 Guidelines for Loading Printing and Storing Media 178 Loading Media 180 Printing on E...

Page 174: ...o use Note Media weight for the paper type that appears on the user interface is limited The administrator can set up an additional 40 custom paper types The Oversize High Capacity Feeder OHCF provide...

Page 175: ...ard 106 216 g m Trays 3 and 4 All items for Trays 1 and 2 Tab Stock 106 216 g m Note For paper types and weights for Tray 5 Bypass refer to Tray 5 Bypass Specifications For paper types and weights for...

Page 176: ...only Letter 216 x 279 mm 8 5 x 11 in US Folio 215 9 x 330 2 mm 8 5 x 13 in Legal 216 x 356 mm 8 5 x 14 in Ledger 279 4 x 431 8 mm 11 x 17 in Special A4 226 x 310 mm 8 9 x 12 2 in DT Special A3 310 x 4...

Page 177: ...in B5 182 x 257 mm 7 26 x 10 12 in Executive 184 2 x 266 7 mm 7 25 x 10 5 in Trays 1 and 2 can accommodate media loaded only in the Long Edge Feed LEF orientation T Tr ra ay ys s 3 3 a an nd d 4 4 Tr...

Page 178: ...e labels to curl and jam in the printer Use labels designed for laser printing Do not use vinyl labels Do not use dry gum labels Print only on one side of the sheet of labels Do not use any sheet wher...

Page 179: ...susceptible to damage from ultraviolet and visible light Ultraviolet light emitted by the sun and fluorescent bulbs is damaging to paper Reduce the exposure of paper to strong lights or to visible li...

Page 180: ...he paper tray touch C Ch ha an ng ge e S Se et tt tiin ng gs s then correct the information If you have not made any changes proceed to the next step a For Paper Type Paper Weight Paper Size and Paper...

Page 181: ...to the paper tray touch C Ch ha an ng ge e S Se et tt tiin ng gs s then correct the information If you did not make any changes proceed to the next step a For Paper Type Paper Weight Paper Size and Pa...

Page 182: ...av ve e on each screen until you return to the tray settings window 8 Touch C Co on nf fiir rm m LOADING HOLE PUNCH PAPER IN TRAYS 1 2 3 AND 4 1 Select the appropriate paper for your print job 2 Pull...

Page 183: ...r rm m LOADING MEDIA IN OPTIONAL FEEDING DEVICES For information and instructions on loading media in the optional feeding devices refer to the appropriate chapter LOADING POST PROCESS MEDIA IN OPTION...

Page 184: ...ome cases the composition and construction of the envelope can limit one or both of the following Based on the envelope construction the positioning of any printed content on the envelope Based on the...

Page 185: ...s that you select are compatible with laser printing C Ca au ut tiio on n Printing on envelopes with windows that cannot withstand the high temperature of the fuser results in damage to the fuser Peel...

Page 186: ...ayers of media in multiple locations The illustration below shows two different envelope designs The blue circles indicate the locations where four layers of media overlap In most cases the printer is...

Page 187: ...d and create a new document 2 To change the paper size to match your envelope click L La ay yo ou ut t S Siiz ze e then select the size of the envelope to be used To specify a custom size select M Mo...

Page 188: ...s section on the ribbon click S Sh ha ap pe e O Ou ut tlliin ne e N No o O Ou ut tlliin ne e The test file setup is complete 7 To evaluate the results print a few samples of the test file onto the en...

Page 189: ...gned This misalignment causes creasing at the edges of the envelope as shown in the image below If you do not print near the edges of the envelope you can avoid the toner related issues shown below Ho...

Page 190: ...pecific envelope style In some cases to optimize image transfer along the edge of the envelope or where the envelope transitions from two layers to three layers of media requires that you adjust the p...

Page 191: ...r the 2 Tray Oversize High Capacity Feeder that can provide support for higher stacks of small media For more information regarding the setup of the Oversize High Capacity Feeder for use with envelope...

Page 192: ...cting paper in the print driver To access the print driver menu for your device open the document you want to print then click F Fiille e P Pr riin nt t Select your device from the list of available p...

Page 193: ...m dimensions for height and width To create a custom size in the print driver for Paper select O Ot th he er r S Siiz ze e F Fiit t t to o N Ne ew w P Pa ap pe er r S Siiz ze e N Ne ew w Specify the d...

Page 194: ...es are loaded If required in the driver dialog specify the custom size that you selected on the device control panel touch screen When you specify the size in the driver dialog ensure that you use the...

Page 195: ...Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 195 Paper and Media...

Page 196: ...196 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Paper and Media...

Page 197: ...Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 197 Maintenance This chapter contains Cleaning the Printer 198 Replacing Consumable Supplies 203...

Page 198: ...ning lens assembly To provide the best image quality possible on your printed or copy output clean the document cover and document glass regularly If the document cover and document glass are dirty sp...

Page 199: ...ocument glass become soiled Smudges can appear on copies or scanned documents The printer cannot detect document sizes Clean the document cover and the document glass once a month with the cloth provi...

Page 200: ...ng with a soft cloth moistened with a small amount of neutral detergent C Ca au ut tiio on n To avoid damaging the glass surface do not press heavily on the document glass 3 Gently close the document...

Page 201: ...treaks use Xerox Glass Cleaner 5 Wipe the white underside of the document cover until it is clean and dry 6 Close the document cover CLEANING THE DOCUMENT FEEDER ROLLERS 1 Gently lift the latch of the...

Page 202: ...ter on internal components can cause a printer malfunction If dirt is difficult to remove try gently wiping the rollers with a soft cloth moistened with a small amount of neutral detergent 3 Close the...

Page 203: ...he control panel touch the S Su up pp plliie es s tab The status message for consumable printer supplies indicates Ready Order New Replace Now or other indications For the remaining amount of toner th...

Page 204: ...the paper 3 Grasp the handle of the toner cartridge 4 Pull out the toner cartridge slowly while holding the bottom of the cartridge 5 Dispose of the used toner cartridge as normal office waste or recy...

Page 205: ...t close completely ensure that the cartridge is locked and is installed in the appropriate orientation C Ca au ut tiio on n Never use a vacuum cleaner to remove spilled toner Sparks inside the vacuum...

Page 206: ...stops after copying or printing approximately 18 000 sheets 1 Ensure that the printer has stopped copying or printing Open the front cover on the printer 2 Open the waste toner container cover then pu...

Page 207: ...th the new waste toner container Close the bag then dispose of the container according to your local regulations 6 Remove the new waste toner container from the packaging 7 Do not grip the waste toner...

Page 208: ...front cover If the front cover is open even slightly a message appears on the printer touch screen and the printer cannot operate 208 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide...

Page 209: ...nter User Guide 209 Troubleshooting This chapter contains General Troubleshooting 210 Image Quality Troubleshooting 214 Copy Troubleshooting 222 Print Troubleshooting 226 Scan Troubleshooting 230 Pape...

Page 210: ...h the specified maximum power consumption of the printer 2 8 3 1 KVA The display is dark Is power saver mode on The printer is in power saver mode To cancel power saver mode press the P Po ow we er r...

Page 211: ...or close trays Did you open a cover or power off the printer during printing Power off the printer without closing or opening a paper tray Wait several seconds then press the power switch to the on po...

Page 212: ...d in the tray Replace with paper that meets printer specifications Is the paper tray loaded past the maximum fill line Load paper in the paper tray so that it does not exceed the maximum fill line Is...

Page 213: ...als of different sizes is Mixed Size Originals set to ON Set Mixed Size Originals to ON Is an A5 size document loaded horizontally on the document feeder when the Mixed Size Originals feature is in us...

Page 214: ...film under the document then retry copying The copy has black lines Is the document glass on the feeder dirty Clean the document glass The copy is too dark Is the copy density set to Dark Adjust the c...

Page 215: ...ent ratios can cause stripes Adjust the copy enlargement ratio Printing is faint smudged or unclear Is the paper damp Replace with paper from a new ream The drum cartridge is depleted or damaged Conta...

Page 216: ...lled areas The paper in use is unsuitable Load suitable paper The drum cartridge is depleted or damaged Contact Xerox Technical Customer Support Printed toner smudges when rubbed with your finger Tone...

Page 217: ...Contact Xerox Technical Customer Support White areas or stripes appear Is the paper damp Replace with paper from a new ream The paper in use is unsuitable Load suitable paper The printing on the enti...

Page 218: ...N N Paper becomes wrinkled Text is blurred The paper in use is unsuitable Replace with paper from a new ream Paper is being added while it is being fed Is the paper damp 218 Xerox PrimeLink B9100 B911...

Page 219: ...es Cause The document glass or the document cover is dirty Action Clean the document glass or the document cover If the problem is not solved go to the next Cause and Action Cause The document is made...

Page 220: ...ed together or folded in Action It is possible that the folded in or pasted part of the document is not touching the document glass Place a stack of white sheets on the document to hold the document f...

Page 221: ...he document is a non standard size Action Enter the document size then scan If the problem is not solved go to the next Cause and Action Cause The document is folded or bent Action Straighten and rese...

Page 222: ...s with tags paper clips and cellophane tape cannot be used If the problem is not solved go to the next Cause and Action Cause The document guides are set incorrectly Action Set the document guides to...

Page 223: ...quality or specify a background suppression color then retry copying If the problem is not solved go to the next Cause and Action Cause Glossy paper is being used Action Glossy paper easily sticks to...

Page 224: ...ent glass Stripes appear in the copy If No go to the next symptom Yes Cause The document enlargement ratio is too large Action Stripes can appear at some enlargement ratios Adjust the copy enlargement...

Page 225: ...t solved go to the next Cause and Action Cause The document is misaligned Action Load the document correctly If the problem is not solved go to the next Cause and Action Cause The document guides are...

Page 226: ...etwork cable to the printer For information about network settings refer to Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer System Administrator Guide If the problem is not solved go to the nex...

Page 227: ...solved go to the next Cause and Action Cause There is insufficient space on the hard drive Action To increase the free space delete unnecessary data If the problem is not solved go to the next Cause a...

Page 228: ...D S SY YM MP PT TO OM MS S Y YE ES S N NO O C CA AU US SE E A AN ND D A AC CT TI IO ON N Printing performed with a different paper size If No go to the next symptom Yes Cause The paper size provided i...

Page 229: ...r print options do not take effect If No go to the next symptom Yes Cause A print driver for another model is in use Action Install the print driver for this printer model If the problem is not solved...

Page 230: ...sparencies or thin documents In addition you cannot load documents with tags paper clips or cellophane tape If the problem is not solved go to the next Cause and Action Cause The document guides are i...

Page 231: ...inter System Administrator Guide If the problem is not solved go to the next Cause and Action Cause The Salutation port is not enabled Action Enable the Salutation port For information about network s...

Page 232: ...ON N Unable to forward scanned documents over the network Yes Cause Is the server information entered correctly in the printer Action Verify that you have entered the server information correctly in t...

Page 233: ...d correctly in the printer PROBLEMS WITH SENDING EMAIL S SY YM MP PT TO OM MS S Y YE ES S N NO O C CA AU US SE E A AN ND D A AC CT TI IO ON N Unable to send email Yes Cause The email address is incorr...

Page 234: ...tored to the memory of the printer is erased Do not touch components inside the printer This action can cause print defects After you clear a paper jam printing resumes automatically from the state be...

Page 235: ...he jammed paper Note If paper is stuck in the document feeder to avoid damage to the document do not pull on the paper forcefully 5 If the paper jam is inside the left cover remove the jammed paper 6...

Page 236: ...After you remove the jammed document follow the onscreen instructions to reload the document set into the document feeder Note Ensure that there is no torn wrinkled or folded paper in the document set...

Page 237: ...he instructions to reload the entire document set into the document feeder Note Ensure that there are no torn wrinkled or folded documents in the document set To scan torn wrinkled or folded documents...

Page 238: ...ray review where the paper jam occurred Torn paper that remains inside the printer can cause printer malfunction 2 Remove the jammed paper and any torn pieces 3 Push in the tray gently until it comes...

Page 239: ...d paper and any paper that is loaded from the Bypass Tray Note If paper is torn check inside the printer and remove it 3 Open the tray cover then remove the jammed paper Xerox PrimeLink B9100 B9110 B9...

Page 240: ...re that the bypass tray guides are against the edges of the envelopes Verify that the attributes of the paper tray are set correctly Some wrinkle is expected on the back of the fed envelope PAPER JAMS...

Page 241: ...remove it 5 Return lever 4 4a a to the original position 6 Push in Tray 2 gently until it comes to a stop Transport Unit 4 is inserted simultaneously 7 Push in Tray 1 gently until it comes to a stop...

Page 242: ...High Temperature and Caution Contact can lead to burns 1 Before you open the front cover ensure that the device has stopped printing 2 Rotate the green lever at the center of the transfer module to t...

Page 243: ...remove it If you cannot remove the paper lift lever 2 2c c then try to remove the paper 5 Lift lever 2 2c c as necessary move lever 2 2d d then remove the jammed paper 6 Rotate knob 2 2f f as necessa...

Page 244: ...d paper 8 Lower the handle under the center of the transfer module then remove the jammed paper 9 Insert the transfer module completely then rotate the green lever 2 2 to the left Note If the lever ca...

Page 245: ...move the jammed paper Note If paper is torn check inside the printer then remove it 3 Close the lower left cover Note If the lower left cover is open a message appears on the user interface and the pr...

Page 246: ...heck inside the printer then remove it 4 Close the bottom right door Note If the bottom right cover is open a message appears on the user interface and the printer cannot operate 5 Close the front doo...

Page 247: ...ent glass is dirty Clean the document glass The text in the document is too faint Adjust the resolution Adjust the contrast There may be a problem with the telephone connection Check the telephone lin...

Page 248: ...es available memory The received fax size is reduced The paper supply in the printer may not match the document size sent Confirm the original size of the documents Documents might be reduced based on...

Page 249: ...pieces of paper To avoid possible print defects do not touch components inside the printer Gently remove the paper and take care not to tear it If paper is torn ensure that you remove all torn pieces...

Page 250: ...250 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Troubleshooting...

Page 251: ...00 B9110 B9125 B9136 Copier Printer User Guide 251 Specifications This appendix contains Copy Specifications 252 Print Specifications 254 Scan Specifications 257 Duplex Automatic Document Feeder DADF...

Page 252: ...idth for paper larger than A3 leading edge 28 0 mm 1 10 in trailing edge 28 0 mm 1 10 in left and right edges 16 5 mm 649 in First Copy Output Time Values can differ depending on the printer configura...

Page 253: ...in 1 sided 136 ppm 2 sided 136 ppm A3 297 x 420 mm 11 x 17 in 1 sided 68 ppm 2 sided 68 ppm Continuous Copy Pages 9999 sheets The printer can pause temporarily to perform an image stabilization IEC IS...

Page 254: ...ppm 2 sided 68 ppm When continuously printing a single document of A4 210 x 297 mm 8 5 x 11 in speed can be reduced during the following image quality adjustments When High Precision is specified for...

Page 255: ...ws 8 1 32 bit Windows 8 1 64 bit Windows 7 32 bit Windows 7 64 bit Windows Server 2016 64 bit Windows Server 2012 R2 64 bit Windows Server 2012 64 bit Windows Server 2008 R2 64 bit Windows Server 2008...

Page 256: ...bit Windows 7 64 bit Windows Server 2016 64 bit Windows Server 2012 R2 64 bit Windows Server 2012 64 bit Windows Server 2008 R2 64 bit Windows Server 2008 32 bit Windows Server 2008 64 bit macOS 10 12...

Page 257: ...to Folder option for A4 documents the scan speed is 200 dpi Note 1 sided 135 ppm 2 sided 270 ppm Scan to Mailbox Scans the data to TIFF JPEG PDF DocuWorks or XPS XML Paper Specification then sends the...

Page 258: ...x 8 3 in 216 x 356 mm short edge feed SEF 8 5 x 14 in SEF 297 x 432 mm SEF 11 x 17 in SEF Paper Capacity 250 sheets Note Maximum sheet capacity for each tray is based on 80 g m2 paper Document Feeding...

Page 259: ...nk B9100 B9110 B9125 B9136 Copier Printer User Guide 259 Regulatory Information This appendix contains Basic Regulations 260 Safety Certification 265 Safety Data Sheets 266 Copy Regulations 267 Fax Re...

Page 260: ...eration with non approved equipment or unshielded cables is likely to result in interference to radio and TV reception This device complies with Part 15 of the FCC Rules Operation is subject to the fo...

Page 261: ...k applied to this product indicates compliance to applicable EU Directives The full text of the EU Declaration of Conformity is located at www xerox com en us about ehs European Union Lot 4 Imaging Eq...

Page 262: ...abled on your device to reduce energy consumption After the last print the device transitions to Ready mode In this mode the device can print again immediately If the device is not used for a specifie...

Page 263: ...eep mode enablement In Sleep mode the printer uses less than 1 Watt of power To learn more about Xerox participation in sustainability initiatives go to www xerox com about xerox environment enus html...

Page 264: ...liance with the EEE regulation EEE y netmeli ine uygundur UKRAINE ROHS COMPLIANCE 3 2008 1057 The equipment complies with requirements of the Technical Regulation approved by the Resolution of Cabinet...

Page 265: ...on This device is compliant with IEC and EN product safety standards certified by a National Regulatory Test Laboratory NRTL Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 265 Regul...

Page 266: ...ter go to Web address https safetysheets business xerox com en us United States and Canada 1 800 ASK XEROX 1 800 275 9376 Other markets send an email request to EHS Europe xerox com 266 Xerox PrimeLin...

Page 267: ...rovided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is...

Page 268: ...ore information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 CANADA Parliament by stature has forbidden the reproduction of the fol...

Page 269: ...sive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor OTHER COUNTRIES Copying certain documents may be illegal in your country Penalties of fine or...

Page 270: ...s provided with this product It connects to a compatible modular jack that is also compliant See installation instructions for details You can safely connect the printer to the following standard modu...

Page 271: ...ate public utility commission public service commission or corporation commission for information Your office could have specially wired alarm equipment connected to the telephone line Make sure that...

Page 272: ...in France Luxembourg Sweden Germany Malta United Kingdom This product has been tested to and is compliant with TBR21 OR ES 103 021 1 2 3 or ES 203 021 1 2 3 technical specifications for terminal equip...

Page 273: ...lse answer condition If you encounter such problems do not contact the Telecom Faults Service 6 DTMF tones dialing is the preferred method because it is faster than pulse decadic dialing and is readil...

Page 274: ...274 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Regulatory Information...

Page 275: ...Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 275 Recycling and Disposal This appendix contains All Countries 276 North America 277 European Union 278 Other Countries 279...

Page 276: ...le at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate con...

Page 277: ...K XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs go to www xerox com en us about ehs For recycling and disposal information con...

Page 278: ...ou purchased the items In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge For more information contact your retail...

Page 279: ...Other Countries Please contact your local waste management authority to request disposal guidance Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 279 Recycling and Disposal...

Page 280: ...280 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Recycling and Disposal...

Page 281: ...erox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 281 Tray 5 Bypass This appendix contains Tray 5 Bypass Overview 282 Loading Media in Tray 5 Bypass 283 Tray 5 Bypass Specifications 292...

Page 282: ...is tray with any of the three mounting options Optional Extra Long Sheets XLS Bypass tray Use this tray with the 1 Tray or 2 Tray Oversized High Capacity Feeder only The supported paper types and weig...

Page 283: ...the edges of the stack The Tray Properties window appears Note Do not load materials above the MAX line located on the guides 7 From the Tray Properties window verify that the correct paper informati...

Page 284: ...aper size 3 Select the appropriate media for your print job 4 Open the media with the seam side facing up 5 Before loading paper into the XLS Bypass tray fan the sheets of paper 6 Insert the media int...

Page 285: ...ize type and weight are selected and match the media that is loaded in the XLS Bypass tray 10 To save the information and close the Tray Properties window touch O OK K Adjusting the Skew on Long Paper...

Page 286: ...des on the XLS Feeder so that the guides are as parallel to the printer as possible 4 Run the Auto Alignment Adjustment procedure Refer to the Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer Sy...

Page 287: ...E ED DG GE E G GU UI ID DE E A AD DJ JU US ST TM ME EN NT T Skew is oriented to the left Move the guides downward Right side is higher Left side is lower Skew is oriented to the right Move the guides...

Page 288: ...Media in the Optional Extra Long Sheets XLS Bypass Tray Load the transparencies in the Long Edge Feed LEF direction and align the edge of the transparencies against the right edge of the tray with th...

Page 289: ...llated tabs with the first blank tab cutout toward the rear of the tray LOADING POSTCARDS IN TRAY 5 BYPASS Important If you are using the XLS Bypass tray before proceeding loosen the four locking scre...

Page 290: ...T Tr ra ay y 5 5 iin n t th he e S SE EF F D Diir re ec ct tiio on n When loading envelopes in the SEF direction ensure that the flaps are closed and face down Position the envelope flaps along the fr...

Page 291: ...Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 291 Tray 5 Bypass...

Page 292: ...5 x 13 in Legal 216 x 356 mm 8 5 x 14 in 279 4 x 381 mm 11 x 15 in Ledger 279 4 x 431 8 mm 11 x 17 in Special A4 226 x 310 mm 8 9 x 12 2 in DT Special A3 310 x 432 mm 12 2 x 17 in 304 8 x 457 2 mm 12...

Page 293: ...ss Tray with HCF or OHCF All supported paper types for Trays 1 4 Heavyweight 2 217 253 g m Heavyweight Preprinted 2 217 253 g m Heavyweight Tab Stock 2 217 253 g m Label 1 106 216 g m Label 2 217 253...

Page 294: ...294 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Tray 5 Bypass...

Page 295: ...Copier Printer User Guide 295 High Capacity Feeder This appendix contains High Capacity Feeder Trays 6 and 7 296 Loading Media in the High Capacity Feeder 297 High Capacity Feeder Troubleshooting 299...

Page 296: ...lb Bond to 80 lb Cover or 52 216 g m2 The High Capacity Feeder HCF has four fixed Long Edge Feed LEF positions which are marked on the tray B5 10 5 in 11 in A4 The High Capacity Feeder HCF has one var...

Page 297: ...ps a Remove any paper that is loaded in the tray b To move the paper guides loosen the two screws c Adjust the paper guides to fit the new paper size then retighten the two screws 4 Open the ream of p...

Page 298: ...ng gs s If you did not make changes to the paper tray do the following a Select options for P Pa ap pe er r T Ty yp pe e P Pa ap pe er r W We eiig gh ht t P Pa ap pe er r S Siiz ze e and P Pa ap pe er...

Page 299: ...alfunction 2 Remove the jammed paper Note If paper is torn check inside the printer then remove the torn paper 3 Gently push in the tray until it stops PAPER JAMS INSIDE THE HIGH CAPACITY FEEDER Tip B...

Page 300: ...trol panel Paper Jams Inside the Lower Left Cover Tip Before proceeding with your copy and print jobs ensure that all paper jams are cleared and any small torn pieces of paper are removed 1 Open the f...

Page 301: ...rate if the cover is open even slightly Paper Jams at Lever 1a and Knob 1c Tip Before proceeding with your copy and print jobs ensure that all paper jams are cleared and any small torn pieces of paper...

Page 302: ...the original position 4 Close the front cover of the HCF Note The printer does not operate if the cover is open even slightly Paper Jams at Lever 1b and Knob 1c Tip Before proceeding with your copy a...

Page 303: ...then remove the torn paper 3 Return lever 1 1b b to the original position 4 Close the front cover of the HCF Note The printer does not operate if the cover is open even slightly Paper Jams at Lever 1d...

Page 304: ...the jammed paper Note If paper is torn check inside the printer then remove the torn paper 3 If the paper cannot be removed in step 2 do the following steps a Rotate knob 1 1c c clockwise b Remove the...

Page 305: ...on the device where the fault occurred When you clear paper jams always refer to the following information When you remove paper jams do not power off the printer You can remove paper jams when the p...

Page 306: ...of corrective actions to clear the fault If a fault occurs in more than one location the illustration changes to indicate the multiple locations and the required corrective actions Note For detailed...

Page 307: ...e marked on the tray B B5 5 1 10 0 5 5 iin n 1 11 1 iin n A A4 4 The High Capacity Feeder HCF has one variable LEF custom position 297 330 2 mm 11 69 13 in The High Capacity Feeder supports Short Edge...

Page 308: ...308 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide High Capacity Feeder...

Page 309: ...Printer User Guide 309 Oversized High Capacity Feeder This appendix contains Oversized High Capacity Feeder Overview 310 Loading Media in the 1 Tray or 2 Tray OHCF 311 Oversized High Capacity Feeder O...

Page 310: ...330 2 x 488 mm 13 x 19 2 in Each tray holds 2000 sheets Note The 2 Tray Oversized High Capacity Feeder OHCF is not available with Xerox PrimeLink B9100 Copier Printer configuration The 1 Tray Oversize...

Page 311: ...o the following a Select options for P Pa ap pe er r T Ty yp pe e P Pa ap pe er r W We eiig gh ht t P Pa ap pe er r S Siiz ze e and P Pa ap pe er r C Co ollo or r b If needed make changes to Paper Cur...

Page 312: ...ut to the farthest positions 3 To remove the postcard bracket loosen the screw on the left side of the tray then remove the bracket 4 To install the postcard bracket 312 Xerox PrimeLink B9100 B9110 B9...

Page 313: ...edge feed and against the right side of the tray 6 Adjust the paper guides against the paper stock 7 Close the paper tray At the control panel touch screen confirm the new settings 8 Run your print jo...

Page 314: ...pe Sizes Loading Envelopes in Trays 6 and 7 with the Optional Envelope Support Kit Note If available use the optional Envelope Support Kit to feed and print envelopes from Trays 6 or 7 The Envelope Su...

Page 315: ...crew so that it locks the L shape envelope bracket in place 5 Locate the larger of the plastic pieces and place it in the bottom of the tray so that it fits around the ends of the inboard paper guide...

Page 316: ...wn Note Always ensure that the flaps are down and positioned along the front of the tray 8 Adjust the paper guides against the stock 9 Close the paper tray and confirm the new settings at the print se...

Page 317: ...Note If the optional GBC AdvancedPunch Pro is attached to your device for instructions on loading tab stock in the trays refer to the GBC AdvancedPunch Customer Documentation 1 Select the appropriate...

Page 318: ...the job Loading Transparencies in the OHCF 1 or 2 Trays 1 Select the appropriate paper stock for your print job 2 Pull out the tray slowly until it stops 3 Before you load the transparencies into the...

Page 319: ...n the tray Do not load paper above the MAX fill line on the rear edge guide 7 If necessary set the skew adjustment levers to the required position for your print job 8 Gently push in the tray until it...

Page 320: ...he rear skew adjustment lever to the right 3 Gently push in the tray until it stops 4 From the Tray Properties window enter the correct paper information including size type weight and if necessary pa...

Page 321: ...it stops 17 If you are still having skew adjustment problems refer to the Advanced Stock Setup information located in the Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer System Administrator G...

Page 322: ...stops OHCF Paper Jams at Lever 1a and Knob 1c 1 Open the front cover of the OHCF 2 To remove the jammed paper do the following steps a Pull the lever 1 1a a to the right b Rotate the knob 1 1c c to th...

Page 323: ...is not closed completely a message appears on the printer touch screen and the printer cannot operate OHCF Paper Jams at Lever 1b and Knob 1c 1 Open the front cover of the OHCF 2 To remove the jammed...

Page 324: ...the OHCF Note If the front cover of the OHCF is not closed completely a message appears on the printer touch screen and the printer cannot operate OHCF Paper Jams at Lever 1d and Knob 1c 1 Open the fr...

Page 325: ...s a Rotate knob 1 1c c clockwise b Remove the jammed paper 4 Return lever 1 1d d to the original position 5 Close the front cover of the OHCF Note If the front cover of the OHCF is not closed complete...

Page 326: ...f paper To avoid possible print defects do not touch components inside the printer Gently remove the paper and take care not to tear it If paper is torn ensure that you remove all torn pieces After yo...

Page 327: ...mm 12 x 18 in SRA3 320 x 450 mm 12 6 x 17 7 in 320 x 488 mm 12 6 x 19 2 in 330 2 x 457 2 mm 13 x 18 in 330 2 x 482 6 mm 13 x 19 in Postcard 100 x 148 mm 3 94 x 5 83 in Postcard 101 6 x 152 4 mm 4 x 6...

Page 328: ...nit 52 300 g m 16 lb Bond 110 lb Cover paper 2 Tray unit 52 350 g m 16 lb Bond 130 lb Cover paper Tray capacity 2000 sheets for each tray Important The capacity of 2000 sheets for each tray is valid w...

Page 329: ...vyweight 3S1 254 300 g m Heavyweight 4S1 301 350 g m Recycled S1 64 105 g m Preprinted S1 64 105 g m Preprinted HW 1S1 106 216 g m Preprinted HW 2S1 217 253 g m Preprinted HW 3S1 254 300 g m Preprinte...

Page 330: ...330 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Oversized High Capacity Feeder...

Page 331: ...curler Modules This appendix contains Interface Decurler Module Overview 332 Finishing Accessories Requiring an Interface Decurler Module 333 Interface Decurler Module Components 334 Curl Correction o...

Page 332: ...ovides the following functions Communication between the press and the attached finishing device Alignment of the paper path between the press and the attached finishing device Cooling and decurling o...

Page 333: ...face Decurler Module The following finishing accessories require the Interface Decurler Module GBC AdvancedPunch Pro High Capacity Stacker HCS Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer Us...

Page 334: ...ace Decurler Module Components 1 Paper Jam and Error Indicator Panel 2 Interface Decurler Module Front Cover 334 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Interface Decurler Mo...

Page 335: ...1 Paper Jam and Error Indicator 2 Curl Up and Curl Down Indicators 3 Manual Curl Up Button 4 Manual Curl Down Button 5 Auto Curl Button and Indicator Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Pri...

Page 336: ...Auto is on Manual selections made from the IDM control panel If you want to quickly adjust the media curl on the printed output use the manual curl up or curl down buttons If the printed output conta...

Page 337: ...on is illuminated Auto mode has seven automated settings for controlling paper curl three up curl settings three down curl settings and off When using the Auto mode an indicator flashes momentarily on...

Page 338: ...tput Manual Downward Curling When the printed output is curled down select the curl down button There are three downward curl correction values The top three indicators show which level of downward cu...

Page 339: ...ormation Do not power off the printer when removing paper jams Paper jams can be removed with the printer still powered on When the printer is powered off all information stored to the system memory i...

Page 340: ...e To ensure that the jammed paper exits the area turn the knob a minimum of 10 times c Remove the jammed paper Important Remove the jammed paper by carefully pulling it out of the area 3 Return lever...

Page 341: ...tion of the fault and corrective actions for clearing the fault If a fault occurs in more than one location the illustration changes to indicate the multiple locations and the required corrective acti...

Page 342: ...342 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Interface Decurler Modules...

Page 343: ...B9100 B9110 B9125 B9136 Copier Printer User Guide 343 Inserter Module This appendix contains Inserter Module Overview 344 Inserter Components 345 Paper and Media for Inserter Tray T1 347 Inserter Trou...

Page 344: ...ors and covers for the finished output The printer does not print media fed from the inserter module Instead the printer places media into the printed output at selected locations When using 20 lb 75...

Page 345: ...Inserter Components 1 Tray T1 or Inserter Tray 2 Inserter Control Panel 3 Inserter Front Cover Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 345 Inserter Module...

Page 346: ...Top indicator Upward curl correction Bottom indicator Downward curl correction Middle indicator Off No curl correction Important If the system includes an Interface Decurler Module IDM the Inserter C...

Page 347: ...orted Paper for Inserter Tray T1 Before using Tray T1 review the following guidelines Remove any remaining paper from the tray Load all the paper required for the job into the tray To use the saddle s...

Page 348: ...between the guides is too long or short for the paper paper jams can occur If set by the system administrator the Tray Properties screen appears on the printer control panel 3 From the Tray Propertie...

Page 349: ...a ab b S St to oc ck k Load tab stock paper in tray T1 LEF long egde feed and with the tabs on the left side as shown Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 349 Inserter Mod...

Page 350: ...power off the printer when removing paper jams Paper jams can be removed with the printer still powered on When you power off the printer all information stored to the system memory is erased Before...

Page 351: ...hat you removed and ensure that all four corners of the paper are aligned correctly 3 Reload the paper into the tray 4 Close the T1 cover Clearing Paper Jams from the Inserter E2 Area 1 Open the inser...

Page 352: ...tion 4 If you have difficulty when you remove the jammed paper do the following steps a Push lever 1 1c c to the right b Rotate knob 1 1b b counterclockwise c Remove the jammed paper 352 Xerox PrimeLi...

Page 353: ...erter E3 Area 1 Open the inserter front cover 2 To remove paper jams from the inserter E3 area Note The jammed paper can be hidden behind the upper left cover area a Push down lever 1 1d d b Rotate kn...

Page 354: ...y when removing jammed paper do the following a Lift lever 1 1a a b Rotate knob 1 1e e counterclockwise c Remove any jammed paper 5 Return lever 1 1a a to the original position 6 Close the inserter fr...

Page 355: ...e fault and detailed instructions for correcting the fault The E code on the upper left part of the Fault message displays which error indicator E1 E2 or E3 is illuminated on the inserter control pane...

Page 356: ...356 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Inserter Module...

Page 357: ...he Interface Decurler Module The GBC AdvancedPunch Pro provides the following capabilities Punches a broad range of media sizes and types Trailing edge LEF Long Edge Feed and SEF Short Edge Feed hole...

Page 358: ...358 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide GBC AdvancedPunch Pro...

Page 359: ...B9110 B9125 B9136 Copier Printer User Guide 359 High Capacity Stacker HCS This appendix contains High Capacity Stacker Overview 360 High Capacity Stacker HCS Components 361 HCS Troubleshooting 365 HC...

Page 360: ...Stacker is an optional finishing device that provides large capacity stacking and offsetting capabilities for production output to a stacker tray and cart The stacker provides a top tray that is conv...

Page 361: ...sheets The top tray holds a maximum of 500 sheets 330 x 488 mm 13 x 19 2 in When another inline finishing device is installed this tray is used as a paper path for transporting media through the HCS t...

Page 362: ...ically switches off to discontinue the electrical flow to the High Capacity Stacker HCS For electrical information refer to Safety OUTPUT TRAYS The High Capacity Stacker HCS has two output trays 1 Top...

Page 363: ...n Press this button to output a sample sheet to the top tray 2 Unload button Press this button to stop printing then remove the paper Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide...

Page 364: ...the HCS front door 3 Position the securing bar on top of the stacked paper 4 Pull the stacker cart straight out of the HCS 5 Remove the securing bar 6 Remove the paper from the stacker tray 7 Push the...

Page 365: ...When removing paper jams do not power off the printer Paper jams can be removed with the printer still powered on When the power is powered off all information stored to the system memory is erased B...

Page 366: ...e jammed paper 3 Return lever 1 1b b to the original position 4 Close the HCS top cover 5 If the printer indicates that there are more paper jams follow the instructions to clear the paper jams and to...

Page 367: ...ockwise c Remove the jammed paper 3 Return lever 1 1b b to the original position 4 Close the HCS top cover 5 If the printer indicates that there are more paper jams follow the instructions to clear th...

Page 368: ...Do the following a Lift lever 1 1b b b Rotate knob 1 1a a counterclockwise c Remove the jammed paper 3 Return lever 1 1b b to the original position 4 Do the following 368 Xerox PrimeLink B9100 B9110...

Page 369: ...position 6 Close the HCS top cover 7 If the printer indicates that there are more paper jams follow the instructions to clear the paper jams and to resume printing Clearing Paper Jams from HCS Area E4...

Page 370: ...se the HCS top cover 5 If the printer control panel indicates that there are more paper jams follow the instructions to clear the paper jams and to resume printing Clearing Paper Jams from HCS Area E5...

Page 371: ...er 3 Return lever 2 2b b to the original position 4 Close the HCS top cover 5 If the printer indicates that there are more paper jams follow the instructions to clear the paper jams and to resume prin...

Page 372: ...acker cart slowly then remove any jammed paper 4 Push the stacker cart back into the original position 5 Close the HCS front door 6 If the printer indicates that there are more paper jams follow the i...

Page 373: ...E7 1 Remove any output delivered to the top tray 2 Open the HCS top cover 3 Do the following a Lift lever 1 1b b b Remove the jammed paper Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User G...

Page 374: ...med paper 6 Return lever 2 2a a to the original position 7 Close the HCS top cover 8 If the printer indicates that there are more paper jams follow the instructions to clear the paper jams and to resu...

Page 375: ...2 Do the following a Lift lever 3 3b b b Rotate knob 3 3a a clockwise c Remove jammed papers 3 Return lever 3 3b b to the original position 4 Close the HCS top cover Xerox PrimeLink B9100 B9110 B9125...

Page 376: ...on the printer stops printing and a message appears on the printer touch screen The touch screen displays a Faults button that provides information about the fault and detailed instructions for correc...

Page 377: ...SRA3 330 x 487 mm 13 x 19 in Custom size Height 8 13 in 203 0 330 2 mm Width 7 2 19 2 in 148 0 488 0 mm Paper weight Top Tray 52 350 g m2 Stacker tray or cart 52 350 g m2 HIGH CAPACITY STACKER HCS ME...

Page 378: ...han 305 mm 12 in in the feed direction require a 210 mm 8 3 in minimum measurement across the feed direction Non standard papers that are shorter than 254 mm 10 in in the cross feed direction require...

Page 379: ...This appendix contains Crease and Two Sided Trimmer Overview 380 Crease and Two Sided Trimmer Components 381 Crease and Two Sided Trimmer Configuration 382 Crease and Two Sided Trimmer Maintenance 38...

Page 380: ...he following tasks Trims 6 25 mm 0 24 0 99 in from the top and bottom of prints or booklets to produce an output with the required finished width and appearance Note If you crease the media within 62...

Page 381: ...printing can resume clear the paper jam 2 Trimmer Waste Container Full indicator This indicator illuminates when it is time to empty the trimmer waste container The indicator blinks when the waste con...

Page 382: ...Box stores trim waste 2 Trimmer The Trimmer trims the top and bottom edges in the process direction 3 Creaser The Creaser applies creases in the vertical direction 4 Registration The Registration adju...

Page 383: ...e waste container when the printer is powered off the printer does not recognize that the container was emptied When the waste container reaches the full condition the following changes occur The indi...

Page 384: ...ste and debris especially beneath the frame that is behind the waste container Use the cleaning rod to remove any remaining waste from inside the trimmer 5 Return the cleaning rod to its original posi...

Page 385: ...rmation Do not power off the printer when removing paper jams Paper jams can be removed with the printer still powered on When you power off the printer all information stored to the system memory is...

Page 386: ...er for any hidden jammed paper a Push down lever 1 1a a b Push down lever 1 1b b c Lift lever 1 1d d d Remove the jammed paper 3 If you have difficulty removing any paper jams perform the following st...

Page 387: ...ntrol panel message indicates that there are more paper jams follow the instructions to clear the paper and to resume printing Clearing Paper Jams from Trimmer Area E2 1 Open the trimmer upper cover X...

Page 388: ...med paper perform the following steps a Push down lever 1 1a a b Push down lever 1 1b b 4 If you cannot remove the jammed paper perform the following steps a Rotate knob 1 1c c clockwise b Remove the...

Page 389: ...erform the following steps a Lift lever 1 1d d b Move lever 2 2a a to the left 7 To remove the jammed paper perform the following steps a Rotate knob 2 2b b counterclockwise b Remove the jammed paper...

Page 390: ...and to resume printing Clearing Paper Jams from Trimmer Area E3 1 Open the trimmer upper cover 2 Rotate knob 2 2 counterclockwise and align the mark on the knob with the open padlock icon 3 To remove...

Page 391: ...panel message indicates that there are more paper jams follow the instructions to remove the jammed paper and to resume printing Clearing Paper Jams from Trimmer Area E4 1 Open the trimmer upper cove...

Page 392: ...ammed paper grasp the end of the paper then gently pull out the sheet a Rotate knob 2 2f f clockwise b Remove the jammed paper 4 If you have difficulty removing the jammed paper grasp the top edge at...

Page 393: ...low the instructions to clear the paper jam and to resume printing Clearing Paper Jams from Trimmer Area E5 1 Open the trimmer upper cover 2 To remove the jammed paper perform the following steps a Mo...

Page 394: ...knob 2 2f f counterclockwise b Remove the jammed paper 5 Return the levers to the original positions 6 Close the trimmer upper cover 7 If a printer control panel message indicates that there are more...

Page 395: ...ve lever 3 3a a to the right b Push down lever 4 4b b c Move lever 4 4c c to the right d Remove the jammed paper 3 To remove the jammed paper perform the following steps a Rotate knob 4 4d d countercl...

Page 396: ...counterclockwise c Remove the jammed paper 5 To remove the jammed paper perform the following steps a Rotate knob 3 3c c clockwise b Remove the jammed paper 6 Return the levers to the original positio...

Page 397: ...g Clearing Paper Jams from Trimmer Area E7 1 Open the trimmer upper cover 2 Move lever 3 3a a to the right 3 Rotate knob 2 2f f counterclockwise five or more times 4 Pull out and push in the trimmer w...

Page 398: ...ator E7 remains illuminated perform the following steps a Open the lower cover b From the location inside the lower cover remove the supplied cleaning rod 398 Xerox PrimeLink B9100 B9110 B9125 B9136 C...

Page 399: ...waste then remove the waste by hand f Return the levers to the original positions 7 Ensure that all waste and debris is removed especially beneath the frame that is behind the waste container Use the...

Page 400: ...a Faults button that provides information about the fault and detailed instructions to correct the fault The E code in the upper left part of the Fault message shows which error indicator E1 E7 is il...

Page 401: ...m 330 0 x 488 0 mm 13 0 x 19 2 in Paper size for 2 sided booklet trim Minimum 194 0 x 257 0 mm 7 6 x 10 12 in Maximum 330 0 x 488 0 mm 13 0 x 19 2 in Paper Weight Trim 52 350 g m2 Crease 106 350 g m2...

Page 402: ...402 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide Crease and Two Sided Trimmer...

Page 403: ...9100 B9110 B9125 B9136 Copier Printer User Guide 403 C Z Folder This appendix contains C Z Folder Overview 404 C Z Fold Types 405 C Z Folder Components 406 C Z Folder Troubleshooting 407 C Z Folder Sp...

Page 404: ...optional finishing device that provides C fold and Z fold output for the following paper sizes A4 210 x 297 mm or Letter 8 5 x 11 in A3 297 x 420 mm or Tabloid 11 x 17 in To produce folded output sele...

Page 405: ...h ho olle e p pu un nc ch h As with a regular Z Fold the Z Fold Half Sheet has two folds that are folded in the opposite directions The difference between a regular Z Fold and a Z Fold Half Sheet is t...

Page 406: ...N NU UM MB BE ER R C CO OM MP PO ON NE EN NT T D DE ES SC CR RI IP PT TI IO ON N 1 C Z fold output tray button When you press the button the indicator flashes When the output tray is unlocked and the...

Page 407: ...oving paper jams Paper jams can be removed with the printer still powered on When you power off the printer all information stored to the system memory is erased Before resuming print jobs clear all t...

Page 408: ...b 2 2b b to the left c Remove the jammed paper 3 Return levers 2 2a a and 2 2b b to their original positions 4 Close the folder front cover 5 If the printer indicates that there are more paper jams fo...

Page 409: ...t b Rotate knob 2 2c c counterclockwise c Remove jammed paper 3 Return lever 2 2g g to its original position 4 Close the folder front cover 5 If the printer indicates that there are more paper jams fo...

Page 410: ...ver 2 Pull open the C Z fold output tray 2 2d d 3 To remove jammed paper do the following a Pull lever 2 2e e to the right b Rotate knob 2 2c c counterclockwise c Remove the jammed paper 410 Xerox Pri...

Page 411: ...ty removing any paper jams do the following a Pull lever 2 2f f to the right b Rotate knob 2 2c c counterclockwise c Remove the jammed paper 6 Return lever 2 2f f to the original position Xerox PrimeL...

Page 412: ...ple locations and the required corrective actions The touch screen displays a Faults button that provides information about the fault and detailed instructions for correcting the fault The E code on t...

Page 413: ...Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide 413 C Z Folder...

Page 414: ...coated 52 105 g m2 52 63 g m2 for thin paper 64 81 g m2 for plain paper 64 105 g m2 for recycled paper plain paper manual duplex drilled paper and preprinted papers Tri fold C or Z Paper size A4 Lette...

Page 415: ...inter User Guide 415 Production Ready Finishers This appendix contains Overview of the Production Ready Finishers 416 Production Ready Finisher Components 418 PR Finisher Maintenance 423 PR Finisher T...

Page 416: ...n Ready Finisher also includes an Inserter Module The Inserter Module allows you to insert pre printed or plain separator sheets into the printed output at specific locations The Production Ready Fini...

Page 417: ...ng The PR Finisher consists of the following components Three output trays Top Tray Stacker Tray Booklet Output Tray Booklet Maker Unit Stapler Optional Basic Punch PRODUCTION READY PR FINISHER PLUS T...

Page 418: ...y 4 Booklet Tray 5 Booklet Output Button 6 Front Cover 7 Staple Waste Container 8 Basic Staple Cartridge for Side Stitch 9 Two Booklet Staple Cartridges for Saddle Stitch 10 Hole Punch Waste Container...

Page 419: ...ntly change the angle of the top tray To change the top tray angle refer to the following guidelines For normal usage keep the tray in the lower default position Important Continual usage of the tray...

Page 420: ...R Booklet Maker Finisher 2 000 sheets Side stitch jobs are delivered to the stacker tray only Note When 2000 or more sheets of paper with excessive downward curl are delivered to the output tray the o...

Page 421: ...use paper jams If either situation occurs on the Interface Decurler Module set the curl correction level to the highest setting On the Inserter change the setting to an upward curl For more informatio...

Page 422: ...PR FINISHER PLUS COMPONENTS 1 Finisher Module 2 Finisher Module Paper Jam or Error Indicators 3 Finisher Top Tray 4 Finisher Stacker Tray 5 Finishing Transport 6 Finishing Transport Paper Jam or Error...

Page 423: ...UP PP PL LY Y U UN NI IT T S SH HI IP PP PE ED D W WI IT TH H F FI IN NI IS SH HE ER R A AN ND D R RE EO OR RD DE ER R Q QU UA AN NT TI IT TY Y R RE EP PR RE ES SE EN NT TA AT TI IO ON N Staple Cartr...

Page 424: ...ne e S St ta at tu us s button 2 Select the S Su up pp plliie es s tab The list of consumables appears according to type Finisher consumables such as staple cartridges and waste containers are listed...

Page 425: ...original position in the printer 6 Close the finisher front cover REPLACING THE BOOKLET STAPLE CARTRIDGE FOR SADDLE STITCHING Note Before performing this procedure ensure that the printer is not prin...

Page 426: ...e hold the tabs on the cartridge then pull the cartridge out of the printer Note There are two booklet staple cartridges provided The message on the printer control panel touch screen indicates which...

Page 427: ...LACING THE STAPLE REFILL CASSETTE FOR SADDLE STITCHING When you run out of staples for the saddle stitcher you can replace the staple cassette without having to replace the entire staple cartridge To...

Page 428: ...tridge The staple cartridge opens 3 To prepare the cartridge for the removal of the empty staple cassette position the top part of the cartridge under the lower part of the cartridge 428 Xerox PrimeLi...

Page 429: ...NG G To avoid personal injury use care when removing the staple waste container When the staple waste container is full a message appears on the printer control panel When the message appears replace...

Page 430: ...lock lever under R R5 5 toward the left to the opened lock icon 3 Pull out R R5 5 then remove the finisher staple waste container from the printer 430 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Pr...

Page 431: ...Lower the new staple waste container into position then gently push in the container until it stops W WA AR RN NI IN NG G To prevent injury do not put your fingers on top of the container 6 Move the...

Page 432: ...rforming this procedure ensure that the printer is not printing Ensure that the printer remains powered on when replacing the staple waste container If powered off the printer does not recognize the r...

Page 433: ...r scraps remain in the waste container the container becomes full before a full message appears on the control panel causing a fault to occur 4 Return R R4 4 to the original position in the printer 5...

Page 434: ...following information When you remove paper jams keep the printer powered on When you power off the printer all information stored to the system memory is erased To minimize print defects do not touch...

Page 435: ...u clear paper jams always refer to the following information When you remove paper jams keep the printer powered on When you power off the printer all information stored to the system memory is erased...

Page 436: ...ammed paper do the following Note Grasp the leading edge of the jammed sheet of paper then pull out the sheet a Push lever 1 1a a to the left b Remove the jammed paper 3 If you have difficulty removin...

Page 437: ...Close the finisher front cover Clearing Paper Jams from Finisher Area E2 1 Open the finisher front cover 2 To remove the jammed paper do the following Note The jammed paper can be hidden behind the up...

Page 438: ...r 1 1c c to the original position 4 Close the finisher front cover Clearing Paper Jams from Finisher Area E3 1 Pull out the jammed paper from the finisher top tray 2 Open and close the finisher front...

Page 439: ...paper do the following steps a Pull lever 1 1d d to the right b Rotate knob 1 1e e clockwise c Remove the jammed paper 3 Return lever 1 1d d to the original position 4 Close the finisher front cover...

Page 440: ...er do the following steps a Pull lever 1 1d d to the right b Rotate knob 1 1f f counterclockwise c Remove the jammed paper 3 Return lever 1 1d d to the original position 4 Close the finisher front cov...

Page 441: ...stacker tray 2 Open and close the finisher front cover Clearing Paper Jams from Finisher Booklet Area E7 1 Open the finisher front cover 2 To remove the jammed paper do the following steps Xerox Prim...

Page 442: ...y removing paper jam do the following steps a Pull out the S Sa ad dd dlle e S St tiit tc ch h U Un niit t 3 3 b Remove the jammed paper 4 Return lever 3 3a a to the original position 442 Xerox PrimeL...

Page 443: ...klet Area E8 1 Open the finisher front cover 2 Release latch 3 3a a then check for a paper jam If there is no jammed paper pull out S Sa ad dd dlle e S St tiit tc ch h U Un niit t 3 3 toward you until...

Page 444: ...it tc ch h U Un niit t 3 3 until it stops 5 Close the finisher front cover Clearing Paper Jams from Finisher Booklet Area E9 1 Open the finisher front cover 2 To remove the jammed paper do the followi...

Page 445: ...r front cover CLEARING PAPER JAMS IN THE PR FINISHER PLUS Clearing Paper Jams in the Finisher Module Area E7 1 Open the finisher front cover 2 Remove any jammed paper 3 To clear paper jams from area E...

Page 446: ...knob 1 1b b clockwise and remove the jammed paper c Return latches 3 3a a and 3 3b b to their original positions 4 Close the finisher front cover 446 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Pr...

Page 447: ...pen the Finishing Transport front cover 2 To remove the jammed paper a Release latch 1 1 b Remove the jammed paper 3 Return latch 1 1 to the original position 4 Close the Finishing Transport front cov...

Page 448: ...To remove the jammed paper a Release latch 2 2 b Rotate the knob counterclockwise c Remove the jammed paper 3 Return latch 2 2 to the original position 4 Close the Finishing Transport front cover 448...

Page 449: ...er 2 To remove the jammed paper a Release latch 3 3 b Rotate the knob clockwise c Remove the jammed paper 3 Return latch 3 3 to the original position 4 Close the Finishing Transport front cover Xerox...

Page 450: ...the jammed paper perform the following steps a Release latch 4 4 b Rotate the knob clockwise c Remove the jammed paper 3 Return latch 4 4 to the original position 4 Close the Finishing Transport fron...

Page 451: ...LE E E EN NT TI IR RE E S ST TA AP PL LE E I IS S R RA AI IS SE ED D S ST TA AP PL LE E I IS S R RA AI IS SE ED D A AN ND D T TH HE E C CE EN NT TE ER R I IS S P PR RE ES SS SE ED D I IN N Important...

Page 452: ...aple cartridge unit check the inside of the finisher for any remaining staples 3 Open the staple cartridge unit cover then remove the jammed staples W WA AR RN NI IN NG G To avoid personal injury use...

Page 453: ...rtridge has been inserted incorrectly or removed accidentally perform the following procedure to reinsert the staple cartridge correctly into the cartridge unit 1 Open the finisher front cover 2 Pull...

Page 454: ...4 Locate the lever on the back of the staple cartridge unit W WA AR RN NI IN NG G When you move the lever be careful not to hurt your fingers and fingernails 5 While holding the lever turn the staple...

Page 455: ...o the staple cartridge unit 8 Reinsert the staple cartridge unit to the original position in the printer 9 Close the finisher front cover Clearing Staple Jams in the Booklet Stapler Note Before you pe...

Page 456: ...itch Unit 3 pull the unit toward you then remove it from the printer 3 While holding the tabs on the staple cartridge pull the cartridge out of the staple unit 456 Xerox PrimeLink B9100 B9110 B9125 B9...

Page 457: ...ing the tabs on the new staple cartridge push in the cartridge until it stops Note Ensure that the small arrows are aligned 6 Push the Saddle Stitch Unit 3 into the finisher until the unit stops 7 Clo...

Page 458: ...t the fault and detailed instructions to correct the fault Tip Finisher faults are identified by the codes that start with the three digit numbers 012 013 024 041 112 and 124 PR FINISHER PLUS FAULT ME...

Page 459: ...about the fault and detailed instructions to correct the fault Tip PR Finisher Plus faults are identified by the codes that start with the three digit numbers 013 and 051 Xerox PrimeLink B9100 B9110 B...

Page 460: ...148 0 660 4 mm 5 83 26 in Stacker tray Standard size Minimum A5 148 x 210 mm 5 83 8 27 in Maximum 330 2 x 482 6 mm 13 x 19 in Custom size Height 148 0 330 2 mm 5 83 13 in Width 148 0 488 0 mm 5 83 19...

Page 461: ...is a set of paper sheets where larger sheets are placed over smaller ones For example A4 over JIS B5 or JIS B4 over A4 The booklet tray capacity is 16 sets if one set consists of 17 or more sheets Sta...

Page 462: ...oated 52 300 g m2 Coated 64 216 g m2 Number of Holes two holes four holes or US two holes or three holes Note The number of punch holes that you can choose depends on the paper size Saddle Stitch or B...

Page 463: ...3 g m2 100 35 66 35 64 105 g m2 100 30 50 30 106 216 g m2 20 20 20 20 217 300 g m2 10 10 10 10 301 350 g m2 10 10 10 10 Stapling of 100 pages of 64 80 g m2 or 81 105 g m2 paper is possible but not gua...

Page 464: ...ST TA AP PL LE ED D P PA AP PE ER R W WE EI IG GH HT T P PA AP PE ER R T TY YP PE E A AN ND D S SH HE EE ET T C CA AP PA AC CI IT TY Y U UN NC CO OA AT TE ED D C CO OA AT TE ED D 52 330 g m2 5 5 221...

Page 465: ...SquareFold Trimmer Module This appendix contains SquareFold Trimmer Module Overview 466 SquareFold Trimmer Components 467 Square Fold and Trim Features 470 SquareFold Trimmer Maintenance 474 SquareFo...

Page 466: ...inisher Flattens the booklet spine to reduce the booklet thickness and to provide the appearance of a perfect bound book Trims and cuts away the face that is the edge of the booklet which results in a...

Page 467: ...the finisher 5 Square fold Adjustment Button To adjust the thickness of printed booklets press the square fold adjustment button 6 Paper Jam or Error Indicator When a paper jam occurs a paper jam or...

Page 468: ...h bi fold and trim or square fold jobs are delivered only to this tray CONTROL PANEL N NU UM MB BE ER R D DE ES SC CR RI IP PT TI IO ON N 1 Fault indicators When a fault or jam occurs in a particular...

Page 469: ...er the booklet is flattened and the spine is squared the booklet is moved to the trimmer area Based on the finished booklet size the booklet is moved until the trailing edge reaches the trimmer cutter...

Page 470: ...e least amount of pressure that can be applied to the booklet is 2 2 When you want the least amount of pressure applied to the spine of the booklet select 1 1 L Lo ow w L Lo ow w 1 1 The less pressure...

Page 471: ...R D DE ES SC CR RI IP PT TI IO ON N 1 5 Each time that you press the button the pressure changes When indicator 5 is illuminated the maximum amount of pressure is applied When indicator 1 is illumina...

Page 472: ...or more test prints Trim settings cannot be adjusted to remove less than 2 mm 0 078 in or more than 20 mm 0 787 in of edge material from the booklet Adjustments less than 2 mm 0 078 in can produce po...

Page 473: ...x 297 mm 8 5 x 11 in 90 g m2 24 lbs 200 mm 7 87 in 14 9 A3 297 x 420 mm 11 x 17 in A4 210 x 297 mm 8 5 x 11 in 216 g m2 80 lbs 205 mm 8 07 in 5 10 A3 297 x 420 mm 11 x 17 in A4 210 x 297 mm 8 5 x 11...

Page 474: ...aste container is full When the message appears dispose of the paper scraps Note Keep the printer powered on when disposing of the waste If powered off the printer does not recognize that the waste co...

Page 475: ...tainer is emptied completely If any paper waste or scraps remain the container becomes full before a control panel message appears causing the printer to malfunction 4 Reinsert the empty waste contain...

Page 476: ...earing paper jams Do not power off the printer when removing paper jams Paper jams can be removed with the printer still powered on When you power off the printer all information stored to the system...

Page 477: ...e printer is not printing 1 To open the left cover of the trimmer device press the button on the cover 2 Remove the jammed paper 3 If you have difficulty removing the jammed paper open the front cover...

Page 478: ...are more paper jams follow the instructions to clear the paper jams and to resume printing Clearing Paper Jams from SquareFold Trimmer Area E3 Note Before you perform this procedure ensure that the pr...

Page 479: ...illuminated on the SquareFold Trimmer control panel SquareFold Trimmer Fault Code Information When faults occur such as paper jams open doors or covers or a printer malfunction the printer stops print...

Page 480: ...Does the booklet contain full page images Are you using pre printed covers with full page images Are you trimming the booklet Considerations for Obtaining the Required Booklet Output To ensure that yo...

Page 481: ...AT TI IO ON NS S Paper size Maximum 330 2 x 488 mm 13 x 19 21 in Minimum 182 x 257 mm 7 16 x 10 11 in Trim size 2 20 mm 0 078 0 787 in adjustable in 0 1 mm 0 0039 in increments Xerox PrimeLink B9100 B...

Page 482: ...482 Xerox PrimeLink B9100 B9110 B9125 B9136 Copier Printer User Guide SquareFold Trimmer Module...

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