Xerox Phaser 790, Documentation

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23. Problem Solving Network Problem Solving
23-50 Xerox Phaser 790
General printing problems
If this happens: Try this:
You cannot connect to the
Printer. Make sure that the Printer is not being
calibrated from the Control Panel.
If the Printer is being calibrated from
the Control Panel, you can select it in
the Chooser, but you cannot connect to
it. This ensures that only one person is
calibrating the server at any time and
that print jobs do not use unexpected
calibration.
You cannot select or view one of
the queues. Have your system administrator enable
the queue in Setup.
You cannot connect to the Printer
from a Windows computer with
the Command WorkStation or
Fiery utilities. Make sure the connection is configured
correctly.
Printing seems to take too long. Print to a queue instead of to the Direct
connection.
When you print to a queue, the job is
stored on the Printer until it can be
processed and printed. When you print
to the Direct connection, the job cannot
be sent to the Printer until the previous
job is finished processing, so you must
wait longer to use your computer.
One or more Media Type options
are dimmed. Select a Paper Source that supports
the Media Type you are using.
For information on requirements and
constraints pertaining to special papers
and transparencies, refer to the chapter
Print options .
The Phaser 790 does not
respond to a Print command.
•
Has someone disconnected the
Printer by selecting Suspend Printing
from the Functions menu?
If the administrator or operator has
selected Suspend Printing on the
Printer Control Panel or Command
WorkStation to interrupt printing, your
print job will not resume until
someone selects
Resume Printing