82
Phaser 2135 Color Printer
Troubleshooting
Jam Inside Top Cover
Open Cover, See Labels
Fault
Paper did not enter the duplex module properly,
causing a paper jam. Open the duplex unit and refer
to the labels on the printer to clear the jam. For more
information, see the sections
Front Panel Messages
on page 78.
Jam Inside Duplex Unit
Open Unit, See Labels
Fault
Paper did not exit the duplex module correctly,
causing a paper jam. Open right door A and refer to
the labels on the printer to clear the jam. For more
information, see the sections
Front Panel Messages
on page 78.
Jam Inside Right Door A
Open Right Door A, See Labels
Fault
Paper did not exit the transport area correctly,
causing a paper jam. Open right door A and refer to
the labels on the printer to clear the jam. For more
information, see the sections
Front Panel Messages
on page 78.
Jam Inside Duplex Unit
Open Unit, See Labels
Fault
Paper did not enter the duplex module properly,
causing a paper jam. Open right door A and refer to
the labels on the printer to clear the jam. For more
information, see the sections
Front Panel Messages
on page 78.
LED Error
[Black LED Error U21]
[Cyan LED Error U20]
[Magenta LED Error U19]
[Yellow LED Error U18]
Power Off/On
Fault
The LED bar is not recognized by the printer. Turn
off the printer, wait 15 seconds, then turn on the
printer. If the problem persists, check the support
links at:
www.xerox.com/officeprinting
/
infoSMART
.
LED Over Temperature T32
Power Off/On
Fault
One of the LED bars is reporting a temperature error.
Verify that the clearances around the printer are
consistent with the recommendations in the
User
safety summary
. Turn off the printer, wait 15
seconds, then turn on the printer. If the problem
persists, check the support links at:
www.xerox.com/officeprinting
/
infoSMART
.
Load
Size,
Type,
Tray
#
Fault
The specified paper size and type requested by the
print job is not available in the specified tray. Load
the specified paper or press Enter to print using the
paper loaded in the tray.
Power Supply Error U6
Power Off/On
Fault
During the printer’s self-diagnostics it was detected
that the power supply voltage is out of specification.
Turn off the printer, wait 15 seconds, then turn on
the printer. If the problem persists, check the
support links at:
www.xerox.com/officeprinting
/
infoSMART
.
Front Panel Messages (cont'd.)