October 2012
3-14
ColorQube 8570/8870 Service Manual
IQ9
Revised, 3rd Revision - Xerox Internal Use Only
Image Quality
IQ9 Skew
The printed image is not parallel with both sides of the paper.
Figure 1 Skew
Initial Actions
1.
Check that supported media is being used.
2.
Check for any debris or jammed media in the exit path.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•
Preheater and Deskew Assembly,
PL 2.1 Item 20
•
Takeaway Roller,
PL 3.1 Item 7
•
Out Takeaway Guide Assembly,
PL 3.1 Item 14
Procedure
Print the Manufacturing Skew Margin test print (Hidden Service Menu -> Test Prints ->
Manufacturing Skew Margin). Check that the magenta box is squarely position on the paper
as shown in
Figure 2
. Does the magenta box not positioned correctly?
Y
N
Troubleshooting complete.
Check the Preheater that the Deskew Gate is operational (spring load movement). Are the
Deskew Gates damaged?
Y
N
Troubleshooting complete.
Replace the Preheater and Deskew Assembly (
REP 2.20
). Does the error persist?
Y
N
Troubleshooting complete.
Check the Out Takeaway Guide Assembly for damage. Is the Out Takeaway Guide Assem-
bly damaged?
Y
N
Troubleshooting complete.
Replace the Out Takeaway Guide Assembly (
REP 3.14
). Does the error persist?
Y
N
Troubleshooting complete.
Check the Takeaway Roller for damage. Is the Takeaway Roller damaged?
Y
N
Troubleshooting complete.
Replace the Takeaway Roller (
REP 3.7
).
Figure 2 Skew Margin
A
A
Summary of Contents for COLORQUBE 8570
Page 1: ...ColorQube 8570 8870 Printer ColorQube 8570 8870 Service Manual Xerox Internal Use Only...
Page 2: ......
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