October 2012
2-67
ColorQube 8570/8870 Service Manual
94,701, 94,702, 94,703
Fault Messages and Codes
Xerox Internal Use Only - Revised, 3rd Revision
94,701, 94,702 Process Drive Faults
A Process Drive error has occurred. The following troubleshooting procedure applies to these
errors.
Initial Actions
•
Reboot the printer and verify the error persists.
•
Check that the Process Drive gear train is properly homed.
•
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•
Drum Maintenance (DM) Camshaft,
PL 2.1 Item 11
•
Transfix Camshaft,
PL 2.1 Item 12
•
Process Drive with Gear Box and Motor,
PL 4.1 Item 13
Procedure
NOTE: A failing transfix camshaft can force the Process Drive out of time.
Check the Process Drive Transfix Camshaft, Cams and End Bearings. Check the Process
Drive alignment. Rehome the Process Drive (
ADJ 1.3
). Does the error persist?
Y
N
Troubleshooting complete.
Check the printer usage.
NOTE: An overheated Motor will lose ability to maintain torque requirements. Lots of slow
(photo-mode) printing, or thick media, or jobs over 500 pages will cause this problem.
Has the printer been under heavy print loads?
Y
N
Check the Drum Maintenance and Transfix Camshafts movement.
NOTE: The transfix will only move freely for 45 degrees of motion before a torque load is
developed.
Do the Drum Maintenance and Transfix Camshafts move smoothly?
Y
N
Replace the faulty Camshaft (DM Camshaft -
REP 2.11
, Transfix Camshaft -
REP
2.12
).
Replace the Process Drive (
REP 4.13
).
Replace the Process Drive (
REP 4.13
).
94,703 X-Axis Fault
An X-Axis error has occurred. The following troubleshooting procedure applies to this error.
Initial Actions
•
Reboot the printer and verify the error persists.
•
If the problem persists, perform the following procedure.
Troubleshooting Reference
Applicable Parts (Chapter 5 - Parts List)
•
X-Axis Motor,
PL 4.1 Item 11
•
Harness, Right Side Power Control,
PL 5.1 Item 13
Wiring and Plug/Jack References (Chapter 7 - Wiring Data)
•
Figure 1
, Right Side Wire Routing
•
Figure 7
, Motors, Head Maintenance Clutch, Strip Solenoid
Procedure
Check the X-Axis wiring harness connector
P/J123
. Is the connection secure and undam-
aged?
Y
N
Reseat and/or replace the Right Side Harness.
Replace the X-Axis Motor (
REP 4.11
).
Table 1 Applicable Fault Codes
94,701
Process Drive Over Current Fault
94,702
Process Drive Stall Fault
Table 1 Applicable Fault Code
94,703
X-Axis Stall Fault
Summary of Contents for COLORQUBE 8570
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