Wilo VeroLine IP-E 40/160-4/2 Series, Installation And Operating Instructions Manual

Page: 91 / 196

English
Installation and operating instructions Wilo-VeroLine IP-E, Wilo-VeroTwin DP-E 87
11.2 Error table
Classification No. Error Cause Remedy Error type
HV AC
- 0 No error
System
errors E004 Undervoltage Mains overloaded Check electrical installation C A
E005 Overvoltage Mains voltage too high Check electrical installation C A
E006 2-phase operation Missing phase Check electrical installation C A
E007 Generator operation
(flow in flow direction) The flow is driving the
pump impeller; electrical
current is being fed back
to the mains Check the setting, check sys-
tem for proper operation
CAUTION! Prolonged opera-
tion can cause damage to the
module F F
Pump errors E010 Blocking Shaft is mechanically
blocked If the blocking has not been
removed after 10 s, the pump
switches off;
Check shaft for ease of move-
ment
Contact customer service A A
Motor errors E020 Excess winding tem-
perature Motor overloaded Allow motor to cool off, check
settings, check/correct duty
point B A
Motor ventilation limited Provide unobstructed air
access
Water temperature too
high Lower water temperature
E021 Motor overload Duty point outside of
duty chart Check/correct the duty point B A
Deposits in the pump Contact customer service
E023 Short circuit/earth
leakage Motor or module defec-
tive Contact customer service A A
E025 Faulty contact Module has no contact to
motor Contact customer service A A
Winding interrupted Motor defective Contact customer service
E026 WSK or PTC inter-
rupted Motor defective Contact customer service B A
Module
errors E030 Excess module tem-
perature Limited air supply to
module heat sink Provide unobstructed air
access B A
E031 Excess hybrid/power
section temperature Ambient temperature too
high Improve room ventilation B A
E032 Intermediate circuit
undervoltage Voltage fluctuations in
the mains Check electrical installation F D
E033 Intermediate circuit
overvoltage Voltage fluctuations in
the mains Check electrical installation F D
E035 DP/MP: multiple
instances of same
identity Multiple instances of
same identity Reallocate master and/or slave
(see Section 9.2 on page 81) S S
Communica-
tion errors
E050 BMS communication
time-out Bus communication
interrupted or timed out
Cable break Check cable connection to
building automation F F
E051 Impermissible DP/MP
combination Different pumps Contact customer service F F
E052 DP/MP communication
time-out Cable MP communication
defective Check cable and cable connec-
tions S S
Electronics
errors E070 Internal communica-
tion error (SPI) Internal electronics error Contact customer service A A
E071 EEPROM error Internal electronics error Contact customer service A A