Support
71
Document Number 206465-0001
User Guide
Support
Registration
To register your uPrint 3D printer, visit
http://www.uprintdimension.com/productinformation/customerinfo
Customer Support
Visit
http://www.uPrintDimension.com/productinformation/customerinfo
for the following:
•
How to order consumable parts for your uPrint printer.
•
Technical support contact information for your uPrint printer.
•
Technical support for your SST tank.
•
Part finishing information.
When contacting technical support please provide the following:
By phone:
•
System model.
•
System serial number.
•
System software build number.
•
CatalystEX version number.
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Detailed description of the problem you are experiencing.
•
Please try to be near the printer for troubleshooting, if possible.
By email:
•
System model.
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System serial number.
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Your name.
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Your telephone number.
•
Detailed description of the problem you are experiencing.
For advanced troubleshooting (provide by email):
•
System CFG file.
•
STL and/or CMB files.
•
Detailed photographs showing the issue.
Summary of Contents for 180-00108 uPrint
Page 1: ...User Guide...
