Cannot connect to the Internet
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The telephone number of the connection (i.e., the telephone number for the access point of your
Internet service provider) may not be correct. Please check the telephone number.
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The user ID and/or password for the provider with whom you have signed up may have been
entered incorrectly. Please check the user ID and password.
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The default connection may have been configured with different settings. Please set the connection
configured for mobile telephone use as the default connection.
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When you place a call using a company switchboard or other exchange, the system may require
you to enter a "0" before the telephone number itself. Please check the type of telephone line you
are using
Cannot send or receive faxes
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Once you have registered a wireless modem station as your fax server, you will need to enter the
fax settings from the [Printer and Faxes] window in the Control Panel.
Please refer to "Using a modem station for fax transmissions" for information on the
configuration procedure.
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The telephone number of the fax destination may have been entered incorrectly. Please check the
telephone number.
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If the setting under COM Auto Connect Settings
has been set to "Off", a connection will not
automatically be established with the modem. Please connect to the modem manually.
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When you place a call using a company switchboard or other exchange, the system may require
you to enter a "0" before the telephone number itself. Please check the type of telephone line you
are using.
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The fax service may not have been enabled for sending (or receiving). Please check the settings
by following the procedure below.
1. Open [Printers and Faxes] from the Control Panel, right-click on the [Fax] icon, and
then click on [Properties]
The [Fax properties] window will appear.
2. Select the [Device] tab, right-click on the modem you wish to use, and then click on
[Properties]
3. Select the [Send] tab, and then confirm that "Enable device to send" has been checked.
4. Select the [Receive] tab, and then confirm that "Enable device to receive" has been
checked (when you wish to receive faxes)
5. Click on the [OK] button
Using an access point
Access point cannot be detected
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If the access point is connected to and is being used by another device, the access point will be
undetectable even if you search for it.
Cannot connect to access point
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If the access point is connected to and is being used by another device, no other device will be
able to connect to the access point.
Cannot connect to LAN
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The LAN cable may not be properly connected to the access point. Please check the connection
status.
Note
If the LAN cable has come loose because it has not been fully inserted into the socket, the
