Troubleshooting
This section describes possible causes and countermeasures to be considered when your Bluetooth
TM
wireless technology device cannot be configured properly, functions abnormally, or presents other
problems related to its operation.
Troubleshooting by application
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General operation of the Bluetooth
TM
Utility
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Using a wireless modem station
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Using an access point
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Using a printer
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Using a headset
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Using a keyboard or mouse
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Using a camera
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Using a PDA
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Using a mobile telephone
General operation of the Bluetooth
TM
Utility
Bluetooth Manager
Bluetooth
TM
wireless technology icon does not appear in task tray
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If the Bluetooth
TM
wireless technology icon does not appear in the Tasktray, Bluetooth Manager
will not be active, and you will be unable to use any of the functions of the Bluetooth
TM
Utility.
Start the utilities as instructed below to enable Bluetooth Manager to start automatically and allow
all functions to be utilized.
Bluetooth Settings
(from Windows XP)
[Start] > [All Programs] > [Bluetooth] > [Bluetooth Settings]
(from Windows 2000)
[Start] > [Programs] > [Bluetooth] > [Bluetooth Settings]
Remote Camera
(from Windows XP)
[Start] > [All Programs] > [Bluetooth] > [Remote Camera]
(from Windows 2000)
[Start] > [Programs] > [Bluetooth] > [Remote Camera]
Wireless File Transfer
(from Windows XP)
[Start] > [All Programs] > [Bluetooth] > [Wireless File Transfer]
(from Windows 2000)
[Start] > [Programs] > [Bluetooth] > [Wireless File Transfer]
Bluetooth Settings
Clicking on the [New Connection] button brings up the message "Unable to prepare Bluetooth."
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The wireless communication switch is turned off. Please switch it on.
Remote device(s) cannot be detected
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The other device(s) may have been set to Non-discoverable mode. Please check the mode settings
on the device.
Services on a remote device are undiscoverable
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The other device may be using a profile that is not supported by the Bluetooth
TM
Utility