Toshiba Satellite 110 Series, User Manual

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If Something Goes Wrong…
Start with the Easy Problems to Fix
Part I: Getting To Know Your Computer
236
Your program stops responding
If you are working with a program that suddenly freezes all opera-
tions, chances are the program has stopped responding. Don’t
worry. You can exit the failed program without shutting down
Windows 95 or closing other programs.
To close a program that has stopped responding, follow these
steps:
1 Type
Ctrl
+
Alt
+
Del
once.
Windows 95 displays the Close Program dialog box. The box
lists all the programs and processes currently in operation. If a
program has stopped responding, the words “not responding”
appear beside its name in the list.
2 Select the program you want to close, then click End Task.
Closing the failed program should allow you to continue work-
ing. If it does not, follow these steps:
3 Close the remaining programs by clicking End Task.
4 Click Shut Down.
The Shutdown window displays.
5 Select Restart, then click Yes.
Your computer shuts down and restarts Windows 95, thus
restoring operations.
Typing Ctrl + Alt + Del twice to restart your computer is not
recommended. Closing all open programs prior to shutting
down Windows 95 ensures that all data is saved.
Your program performs an illegal operation
If you receive the message, “Your program has performed an ille-
gal operation,” you should record the details of the message and
consult the software manufacturer.