Tieline Bridge-IT XTRA, User Manual

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182 Bridge-IT XTRA Manual
© Tieline Pty. Ltd. 2015
Important Note: The IP address may change if the codec is allocated a DHCP IP address
by the router and it loses power or is temporarily disconnected from the LAN. This will
cause problems for remote codecs attempting to dial and connect.
5. Ensure your router's firewall is configured with the relevant TCP and UDP IP ports open to
allow data traffic between your codec and the remote codec. The process is fairly simple if
you use the following procedure:
a. Connect to your router using a web-browser.
b. Navigate to
http://portforward.com/english/applications/port_forwarding/Tieline-G5/
default.htm (Note: when configuring a Commander or i-Mix G3 codec at the studio use
http://portforward.com/english/applications/port_forwarding/Tieline-G3/default.htm )
c. Click to select your router manufacturer from the list.
d. Next, click to select your router model from the list.
e. Follow the instructions to complete port forwarding
6. Visit www.portforward.com and download the port checking application to verify your router's
ports are open.
7. Configure the static IP address in your codec using the instructions in the next section. To
allow multiple codecs to share a single public static IP address behind a firewall and route
the calls correctly, your codecs and the firewall need to be configured similarly to the
example diagram which follows. Ensure the port, IP address, Subnet Mask and Gateway
settings in your codecs match those configured in your router.
Port Forwarding to 3 Studio Codecs Sharing a Public Static IP Address
Important Note:
· The most common studio configuration issue is a firewall which blocks the incoming and/
or outgoing TCP and UDP ports, or not configuring NAT and port forwarding correctly. The
following table lists the firewall ports you need to open for each model of Tieline codec if
they are dialing your router at the studio. If the remote codec is also connected to a LAN
with a firewall you may also need to open the ports at the remote end of the link to
connect successfully.
·
Some firewalls require symmetric port configuration. The codec supports configuration of
the "send" audio port (codec port at the remote end of the link to which you are sending
audio) and "return" audio port (port used by the local codec to receive audio from the
remote codec).