Chapter 6 ’Customer Service’ — Support Centers Contacts
172
ViBE VS7000
User Manual
Support Centers Contacts
Our international call center provides Thomson team members to
answer your product and customer service questions. It is available by
phone or e-mail 24 hours a day, 7 days a week.
The Thomson call center phone numbers are available on our website
(Service & Support / Contact Support page):
http://www.thomson-networks.com
After your call is logged by our call center, you are called back by a
technical support engineer.
To contact the Thomson support center by email please write to us at:
Email: [email protected]
To ensure fast customer service please include the following
information when contacting Thomson by email:
Your contract number
Your geographical location (i.e. country you are in)
The name of your product
Summary of Contents for ViBE VS7000
Page 1: ...User Manual Release 02 11 ViBE VS7000 Convergent Video System...
Page 9: ...Contents ViBE VS7000 9 User Manual Glossary 267 Index 273...
Page 10: ...Contents 10 ViBE VS7000 User Manual BLANK PAGE...
Page 16: ...Preface Copyrights 16 ViBE VS7000 User Manual BLANK PAGE...
Page 24: ...Chapter 1 Overview Product Description 24 ViBE VS7000 User Manual BLANK PAGE...
Page 170: ...Chapter 5 Troubleshooting Frequently Asked Questions 170 ViBE VS7000 User Manual BLANK PAGE...
Page 228: ...Appendix A Technical Specifications Ordering Guide 228 ViBE VS7000 User Manual BLANK PAGE...
Page 238: ...Appendix C Safety Instructions 238 ViBE VS7000 UserManual BLANK PAGE...
Page 240: ...Appendix D Regulatory Notices 240 ViBE VS7000 User Manual BLANK PAGE...
Page 272: ...Glossary 272 ViBE VS7000 User Manual BLANK PAGE...