THOMSON ViBE VS7000, User Manual

Page: 167 / 276

Chapter 5 ’Troubleshooting’ — Troubleshooting Procedures
ViBE VS7000 167
User Manual
Modifying a Workflow from a Text Editor
If needed, you may perform some changes in the code, and then import
them back in the GUI to apply your changes. To do so:
1. Follow the steps described above to export the workflows
configuration to a zip file.
2. Find the XML file corresponding to the workflow you wish to modify
and extract it from the zip.
3. Open the XML file in a text editor.
4. Perform your changes.
5. Re-include the XML file of the workflow in the original ZIP file.
6. In the lower-right corner of the GUI, click Import and select the ZIP file.
The modified workflow is now available in the list of workflows.
Exporting Logs
To export logs, proceed as follows:
1. From the GUI, open the System tab.
2. Select the Logs category.
3. From the Export area, click the Export now button to export the logs
immediately.
A text file is generated with all the logs stored in the database.
For more information on the export feature, refer to Section ’Export’ on
page 78.
Using the Console
The Console tab is available only if you are logged with an administrator
account. It is described in Section ’Console’ on page 98.
This tab should be used only under the customer support’s
supervision . If needed, the customer support team will indicate the
commands to send.
Providing Remote Access to the ViBE VS7000 System
The remote access must accept remote access of SSH type and Web
type, for example via a VPN.