EN
157
6.1.2 Troubleshooting
The table below, according to the LEDs status, identifies a possible cause and describes the procedure to fix the problem.
LED
State
Possible Cause
Solution
POWER (A1)
OFF
No power supply to the
Refs. 769501-769502
- Check that the power cable is cor-
rectly connected to both the Refs.
769501-769502 and the adapter at
the electrical socket.
ETHERNET (A2
to A5)
OFF
ETHERNET cable incor-
rectly connected
- Check that the ETHERNET cable
is properly connected to the Refs.
769501-769502’s ETHERNET port and
the Home Gateway’s WAN port and
not, for example, to a LAN port.
- Change the ETHERNET cable.
GPON LINK
(A10)
OFF
Anomaly in the optical
fibre signal
- Check that the optical cable is
correctly inserted in both the Refs.
769501-769502’s internal optical con-
nector and the optical socket.
- Check that the fibre is intact, is not
dirty and has not been cut or twisted.
AUTH (A11)
OFF
GPON LINK
(A10)
ON
Refs. 769501-769502
deactivated by the ad-
ministrator
Contact the technical support.
AUTH (A11)
OFF
CATV (A13)
(1)
OFF
CATV deactivated in the
769501-769502
VOIP (A6 to A7)
OFF
VoIP deactived in the
Refs. 769501-769502
GPON LINK
(A10)
Blinking
Error in Refs. 769501-
769502 authentication
NOTES:
(1)
Optional ;
Dependent on the 769501-769502 specific model
Table 6-3: Troubleshooting
Summary of Contents for 769501
Page 1: ...GPON ONT OFFICE GPON ONT HOME EN Ref 769501 User s Manual w w w t e l e v e s c o m Ref 769502...
Page 2: ......
Page 60: ...60 GPON ONT Figure 5 39 Advanced Setup routing current routing table...
Page 61: ...EN 61 Figure 5 40 Advanced Setup DNS current DNS server table...
Page 83: ...EN 83 1 2 3 4 5 6 Figure 5 78 Advanced Setup LAN IPv6 VLAN Auto Configuration window...
Page 196: ......
