Tektronix AWG7000 Series, Service Manual

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Troubleshooting
4-56
AWG7000 Series Service Manual
Returning the Instrument for Service
When repacking the instrument for shipment, use the original packaging. If the
packaging is unavailable or unfit for use, contact your local Tektronix representa-
tive to obtain new packaging.
Seal the shipping carton with an industrial stapler or strapping tape.
Before returning the instrument for service, contact the Service Center to get an
RMA (return material authorization) number, and any return or shipping
information you may need.
If the instrument is being shipped to a Tektronix Service Center, enclose the
following information:
„
The RMA number.
„
The owner’s address.
„
Name and phone number of a contact person.
„
Type and serial number of the instrument.
„
Reason for returning.
„
A complete description of the required service.
Mark the address of the Tektronix Service Center and the return address on the
shipping carton in two prominent locations. See www.tektronix.com\service to
find a Tektronix Service Center near you.