Proline Promass F 500 EtherNet/IP
Diagnostics and troubleshooting
213
Error
Possible causes
Solution
Operation with FieldCare or
DeviceCare via CDI-RJ45 service
interface (port 8000)
Firewall of computer or network is
preventing communication
Depending on the settings of the
firewall used on the computer or in
the network, the firewall must be
adapted or disabled to allow
FieldCare/DeviceCare access.
Flashing of firmware with FieldCare
or DeviceCare via CDI-RJ45 service
interface (via port 8000 or TFTP
ports)
Firewall of computer or network is
preventing communication
Depending on the settings of the
firewall used on the computer or in
the network, the firewall must be
adapted or disabled to allow
FieldCare/DeviceCare access.
12.2 Diagnostic information via light emitting diodes
12.2.1 Transmitter
Proline 500 – digital
Different LEDs in the transmitter provide information on the device status.
Power
I/O 2
I/O 3
I/O 3
1
2
3
4
5
3.
-
+
-
ESC
2.
Power
open
press
open
press
ESC
E
+
-
I/O 4
Power
I/O 2
I/O 3
1.
A0029689
1
Supply voltage
2
Device status
3
network status
4
Port 1 active: EtherNet/IP
5
Port 2 active: EtherNet/IP and service interface (CDI)
1. Open the housing cover.
2. Remove the display module.
3. Fold open the terminal cover.
