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CLI
Management Guide
TigerAccess™ EE
134
SMC7824M/VSW
6.3.14
Tech Support Information
For various reason, a system error may occur. Once the system error occurs, system
engineers try to examine the internal system information such as a system configuration,
log data, memory dump, and so on to solve the problem.
To reduce the effort to acquire the detail informtation of the system for a technical
suppport, the switch provides the function that generates all the system information
reflecting the current state. Using this function, you can verify all the details on a console
screen or even in the remote place via FTP/TFTP.
To generate the tech-support information, use the following command.
Command Mode
Description
tech-support
{
all
|
crash-info
}
console
Generates the tech-support information on a console
screen.
tech-support
{
all
|
crash-info
}
remote
A.B.C.D
{
ftp
|
tftp
}
Enable
Generates the tech-support information in the remote
place via FTP or TFTP. The name of the generated
information file is
a.info
. (This is not changeable.)
In case of generating the tech-support information on a console screen, the contents will
be displayed without the screen pause regardless of your terminal configuration.
6.3.15
System Boot Information
To display the information of the last system boot, use the following command.
Command Mode
Description
show boot-info
Enable/Global/Bridge
Shows the information of the last system boot.
The following is the sample output of the
show boot-info
command after turn-on with the
power switch.
SWITCH(config)#
show boot-info
-----------------------------------------------
Type Date Time
-----------------------------------------------
POWERBOOT ----/--/-- --:--:--
SWITCH(config)#
The following is the sample output of the
show boot-info
command after rebooting with
the
reload
command.
SWITCH(config)#
show boot-info
-----------------------------------------------
Type Date Time
-----------------------------------------------
SWREBOOT 2008/11/14 15:38:49
SWITCH(config)#
!
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