Step by Step
Conducting calls – with multiple users
76
Transferring a call
If the person you are conversing with wishes to be for-
warded to one of your colleagues, you can transfer the
call.
Transferring the call with prior announcement:
> <
[
Select the menu item and confirm.
o
Enter the phone number of the required user.
Inform him or her that the waiting user wishes to be put
through.
Press the On-hook key. The person you were speaking
with is now connected to the desired party.
Transferring the call without prior announcement:
> <
[
Select the menu item and confirm.
o
Enter the phone number of the required user.
Press the On-hook key.
Toggling (switching between calls)
The Toggle function allows you to switch between two
users without allowing them to speak to each other di-
rectly. The two users can be either external or internal
users. You can also start a conference.
p
You are on a call.
> <
[
Press the display key. The current call is placed "on
hold", the user waits.
o
Enter the phone number of the second user.
p
The second user answers.
CONSULT
START TRANSFER
Note:
If a connection is not set up between the other
two parties within 40 seconds, you will be re-
called. You will be connected to the first party
again.
CONSULT
Summary of Contents for HiPath 4000
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