EN – 21
TROUBLESHOOTING CHART
Due to technical error, contact a SERVICE CENTRE
APPROVED BY SHARP.
The time you set is over the maximum time for Steam High
or Steam Low. Press
Stop/Clear
and re-programme.
The oven is too hot to use for Auto Defrost or Steam
Low. Remove food from oven and allow to cool until the
message clears.
Remove water tank and fi ll with water to the MAX mark.
Replace and push fi rmly into place, then press
Stop/Clear
to clear the error message.
Make sure that the water tank is fi lled to the MAX mark
with room temperature water suitable for drinking (fi ltered).
To continue the cooking, cook manually. Check for
doneness from time to time.
NOTES:
1. Ensure you do not use any other liquids like distilled
water, R.O water, mineral water and etc.
2. When this error message appears again and again
even if you fill the water tank with water, the internal
steam system may be out of order. Contact a SERVICE
CENTRE APPROVED BY SHARP. You can use the
oven for the cooking modes which do not use steam.
The water in the internal steam system is frozen.
Operate the oven with Grill without food for 10 minutes.
See page EN-15.
Follow step-by-step instructions for descaling.
See page EN-8.
The oven cabinet and oven cavity are very hot.
Pay extra attention not to burn yourself.
This message is not sign that the oven is malfunctioning.
When the setting of Energy Save Mode is completed, “SV”
will appear on the display. Then the display will show “ . 0”
for 3 minutes before the oven power is off. See page EN-19.
If EE is displayed or you think the oven is not working properly, check the chart below before consulting a
SERVICE CENTRE APPROVED BY SHARP. This will help to prevent unnecessary service calls.
TECHNICAL ERROR MESSAGE / INFORMATION MESSAGE
TECHNICAL
ERROR MESSAGE
INFORMATION
MESSAGE
EE
Err
Err, HOT (fl ashing)
Err, WATER (fl ashing)
COLd
DESCALE (fl ashing)
HOT (fl ashing)
SV
MESSAGE ON DISPLAY
ACTION
Troubleshooting Chart
WARNING:
Never adjust, repair or modify the oven by yourself. It is hazardous for anyone other than a qualifi ed
service technician trained by SHARP to carry out any service or repair operation. This is important
as it may involve the removal of covers that provide protection against electrical parts.
• Repairs and Modifi cations: Do not attempt to operate the oven if it is not working properly.
• Outer cabinet: Never remove the outer cabinet to avoid the possibility of electric shock or burns.
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