Understanding display messages
256
10. Troubleshooting
The room temperature is
not suitable for this set
use. Please adjust room
temperature
The machine is in a
room with improper
room temperature.
Please adjust room
temperature (see
"Adjustment" on page
315).
This IP address conflicts
with that of other system.
Check it
The IP address is used
elsewhere.
Check the IP address or
obtain a new IP address.
Toner Cartridge Failure:
[error number]. Call for
service
There is a problem in
the toner cartridge.
Turn the machine off and
back on again. If the
problem persists, call for
service.
Toner cartridge is not
compatible. Check users
guide
The imaging unit you
have installed is not for
your machine.
Install a Samsung-genuine
imaging unit, designed for
your machine (see
"Available consumables"
on page 210).
TR Failure: [error
number]. Install transfer
roller again
The transfer roller is
not installed.
Install the transfer roller. If
it is already installed, try to
reinstall the transfer roller.
If the problem persists, call
for service.
Tray failure [error
number]. Check Tray
connection
The tray is not securely
connected.
Reinstall the tray. If the
problem persists, call for
service.
Message
Meaning
Suggested solutions
Tray failure [error
number]. Pull [tray
number] out and insert it.
Call for service if the
problem persists
The tray is not securely
connected.
Reinstall the tray. If the
problem persists, call for
service.
[tray number] is not
installed. Install the tray
The tray is not properly
installed.
Reinstall the tray. If the
problem persists, call for
service.
[tray number] cassette is
pulled out. Insert it
properly
The tray is not securely
latched.
Close the tray until it locks
into place.
[tray number] door is
open. Close it
The tray door is not
securely latched.
Close the tray door until it
locks into place.
UI System Failure: [error
number]. Call for service
There is a problem in
the UI system.
Turn the machine off and
back on again. If the
problem persists, call for
service.
802.1x authentication
failed. Please Contact the
System Administrator
Fail to authenticate.
Check the network
authentication protocol. If
the problem persists, call
for service.
a. Estimated cartridge life means the expected or estimated cartridge, which indicates the
average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of
pages may be affected by the percentage of image area, operating environment, printing
interval, media type and media size.
Message
Meaning
Suggested solutions
