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In order to avoid personal injury, always use appropriate personal protection when
performing maintenance tasks
Clothing protection
Powder-free nitrile gloves
Lint-free cloth wipes – It is critical that the wipes used be soft to avoid scratching the
printhead, and lint-free to avoid contaminating the printhead.
De-ionized (DI)/Distilled water (electronics grade) – Use only deionized or distilled
water for cleaning the unit. Take care to avoid contaminating the printhead with
cleaners, lubricants, or other chemicals.
Daily Maintenance Tasks
Aerosol and debris removal
Ink may transfer from printer components into media path. Remove excess ink and debris
daily to ensure optimal printing.
NOTE:
If the operator finds paper debris on a starwheel, check to see whether or not it is
aligned with the edge of the media. If so, you may need to adjust the paper guide and
margin so that the starwheel no longer rubs the edge of the paper.
Perform this procedure with the printer powered on, so the platen is raised.
Pinch the clamshell latches to release, as shown on the pictures. Open the clamshell
and allow the upper portion to rest on the hard stops.
Figure 121
Picture of the clamshell opening procedure
WARNING
Always power down the Print Engine before investigating any cable connections!
The printer runs off a 24-volt DC supply. Although this is considered low voltage,
the current is sufficient enough to cause injuries.