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6
Troubleshooting
6.1
Maintenance Module (aka Service Station) Troubleshooting
The following table lists some possible problems related to the maintenance module, with
possible causes and solutions.
Problem
Possible Causes
Solution
Mo
tor
st
all
s
Jammed gear train from
broken post or improperly
seated gears
Squeegee
(doctor
blade)
wedged, not seated properly
Debris build-up on blade and
rollers, increasing friction
Bad motor
Check through each of
the possible causes.
If possible, correct the
situation. For example,
re-seat the gears and
squeegee, clean off
debris from blade and
rollers.
Re-test.
If motor is still stalled,
contact
Customer
Service
Colo
r
M
ix
ing
Wiper
roller
(microfiber
roller(MFR)) is saturated
Squeegee
(doctor
blade)
wedged, not seated properly,
or is bowed
If
wiper
roller
is
saturated, replace it.
If squeegee is not
seated properly, re-
seat it.
If squeegee is bowed,
contact
Customer
Service
Unab
le
to
r
e
m
o
ve
ma
in
tenan
ce
m
o
d
u
le
from t
h
e
p
rint
eng
ine
Latches on the maintenance
module were not completely
closed when the MM was
inserted and they are now
hooked on the bottom of the
paper path
Contact Customer
Service or your
Application
Engineer