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10–6 • Completing Setup
Synergy Series Installation Guide (v18)
The following is a list of error messages and possible solutions:
•
File allocation error found on this disk
— The switcher has detected an error with the
file allocation table (FAT) or root directory of the storage device. Run
Check Disk
or
Scan Disk
from a computer in order to repair the storage device.
•
Read Write Error
— The switcher was unable to read or write to the floppy disk. Run
Check Disk
or
Scan Disk
from a computer in order to repair the floppy disk.
•
Controller Error
— The switcher was unable to communicate properly with the storage
device controller. Run
Check Disk
or
Scan Disk
from a computer to ensure there are no
problems with the storage device.
•
Media Not Present
— The
switcher was unable to detect a storage device present.
Ensure that the storage device is properly inserted into the switcher.
•
Invalid Media
— The switcher was unable to access the storage device.
~
If you are using a floppy disk, ensure that the floppy disk has been IBM-formatted
and run
Check Disk
or
Scan Disk
from a computer to ensure there are no other
problems with the disk.
~
If you are using a USB key, ensure that the Write Protect on the USB key is
disabled. Only one set of Synergy files should be saved on the USB key and that
they comprise less than half the memory space. Ensure that you have waited 5
seconds after inserting the USB key into the USB port before attempting to save or
recall registers to it.
•
File System Timeout
— The switcher did not receive a proper response from the floppy
drive or USB port for a prolonged period of time. Ensure that the storage device is
properly inserted into the switcher and run
Check Disk
or
Scan Disk
from a computer
to ensure there are no other problems with the storage device.
Important
If possible, backup any Synergy files from the storage device before
attempting to correct the following errors.
Note
If any of these problems persist, contact Ross Video Technical
Support.
Summary of Contents for Synergy 2 SD
Page 1: ...Ross Video Limited Installation Guide Volume I Software Issue 18...
Page 10: ......
Page 18: ...viii Contents Synergy Series Installation Guide v18...
Page 88: ...2 44 Installation Synergy Series Installation Guide v18...
Page 122: ...4 18 Preliminary Video Installation Synergy Series Installation Guide v18...
Page 132: ...5 10 Using the Menu System Synergy Series Installation Guide v18...
Page 156: ...6 24 BNC Configuration and Check Synergy Series Installation Guide v18...
Page 292: ...9 62 Additional Installation Setups Synergy Series Installation Guide v18...
Page 326: ...11 10 Still Stores Synergy Series Installation Guide v18...
Page 346: ...12 20 Editors OverDrive Synergy Series Installation Guide v18...
Page 394: ...GL 4 Glossary of Terms Synergy Series Installation Guide v18...