6. TROUBLESHOOTING
6.1. COPY QUALITY TROUBLESHOOTING
If there is a copy quality problem that cannot be solved easily, try using the
following troubleshooting procedures, while referring to the point-to-point dia-
gram. The procedures may not be exhaustive, but they may help you to find
the problem.
First, distinguish whether the problem is caused by the remote terminal or by
your machine. If the problem is caused by your machine, distinguish whether
it is due to a scanner problem or a printer problem.
Is the print image
OK?
OK
NG
Is the image
received by fax
OK?
OK
Is the print image
OK?
OK
NG
NG
Make a copy
Print a test pattern
Check the remote
terminal
Check the symptom again
Check the scanner
Check the printer
h521t614.wmf
May 22nd, 1995
TROUBLESHOOTING
COPY QUALITY TROUBLESHOOTING
6-1