Qvis TERMINATOR G620 User Manual Download

Page: 62 / 64

Manual updated February 2016

Recovery

If the NVR ever becomes unresponsive or problematic, reboot the NVR.

Click the right mouse

button on the video wall to bring up the quick menu.

Click on the ‘

Restart

’ option to restart the device.

The interface will ask you to put in your username and password before it can

reboot the device. Input details and press ‘

’.

If the reboot process does not resolve the issue then a full shutdown maybe needed.

Click the right mouse

button on the video wall to bring up the quick menu.

Click on the ‘

Shutdown

’ option to commence shutdown of the device.

The interface will ask you to put in your username and password before it can

shutdown the device. Input details and press ‘

’.

If the user interface becomes completely unresponsive through a bad power cycle on

the NVR:

Press the Reset button on the front of the NVR or turn the power button on the rear

of the NVR off..

If the NVR continues to be unresponsive, remove NVR power for >30 seconds.

Restore NVR power.

Limitation of Liability

In no event shall Qvis or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or

consequential damages including, but not limited to, loss of use, loss of data, loss of business or profits, whether

or not advised of the possibility of damage, or on any theory of liability, arising out of or in connection with the

use or performance of this information. Some localities do not allow the exclusion or limitation of incidental or

consequential damages, so the above limitation or exclusion may not apply to you.

This publication is provided “as is” without warranty of any kind, either expressed or implied, including, but not

limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Qvis

Labs shall have no responsibility or liability for errors or omissions in this publication or other documents which are

referenced by this publication.

This publication may include technical or other inaccuracies, omissions, or typographical errors. Changes are

periodically made to the information herein; these changes will be incorporated in new editions of the publication.

Qvis Labs may make improvements and/or changes in the product(s) described in this publication at any time.

Summary of Contents for TERMINATOR G620

Page 1: ...d Manual updated February 2016 1 Copyright Qvis All software and documentation rights reserved Manual updated December 2015 USER GUIDE TERMINATOR G620 GENISYS NVR MODELS Copyright Qvis All software and documentation rights reserved Manual updated March 2016 R A N G E ...

Page 2: ...recorded footage can easily be viewed in greater detail using the range of analytical tools provided This Users Guide briefly describes many of the Qvis NVR s features Welcome Find the Genisys range of NVR products via the Qvis IP range options list on the left hand side of the screen Select either Hybrid Range or NVR Range from the options and then look for your device in the list of products tha...

Page 3: ...as 12 14 Video Snapshot Function 15 Playback Time line 16 17 Incidents Records Record List Menu 18 19 Incidents Records Auto Setup 20 Incidents Records Backup 21 22 Motion Exclusion Search on Playback 23 24 Schedule 25 27 PTZ Control 28 29 EPTZ Control 30 EPTZ Control Using EPTZ On Backup Video Footage 31 33 Settings 34 IP Cameras 35 40 NVR 41 44 Network 45 49 Network Configure Alarm Receiving Cen...

Page 4: ...h then connect switch to the NVR s Ethernet port using a Ethernet RJ45 cable Power Lead Connect supplied lead to the power port on the rear of the NVR then plug the other end of the lead into mains power terminal Network Cable Ethernet Connect one end to the Net Port on the rear of NVR then connect the other end to a network router Startup Procedure Firstly connect IP camera s to the NVR s Etherne...

Page 5: ...inutes for system to boot up When the NVR has fully booted the first image that will be displayed on the monitor will be multi tiled video monitor window as shown below This will display the video feeds from all the cameras you currently have connected to the NVR 5 4 Note To view a particular video channel tile in full screen double click the left mouse button over the tile of interest Double clic...

Page 6: ...word Default User name admin Default Password ad min The NVR will now Shutdown or Restart depending on shutdown procedure chosen Note the quick options list and the number of options it contains may differ depending on the Cortex NVR model IMPORTANT It is recommended that you change the password for the admin user account to protect against unauthorised login access to top level administration per...

Page 7: ...back interface There are two ways to access the Playback interface Either via the Playback or Instant Playback options To access the Playback interface right click mouse anywhere on the screen This will bring up the options as shown on the right Select Playback highlighted by the red box and you will then be asked to input your login details see next page Logging In Playback 1 2 ...

Page 8: ...creen and keyboard appears Once you have successfully logged in you should see the playback interface as shown below You will see that there are no cameras populating the video playback section highlighted by the red box on the interface Please go to Pages 10 11 Video Playback Interface Each Part Explained for instructions on how to use this interface Logging In Playback 3 4 ...

Page 9: ...e Firstly decide which camera you would like to view footage from and right click on the top of that camera tile Find the option Instant Playback and hover the cursor over it to bring up the next set of options highlighted in the red box on the right Select how far back you want to go up to 30 minutes instantly and then any time day desired once in playback When you have selected how far you want ...

Page 10: ... footage stored Dates highlighted in green represent recorded footage is available for that day blue date indicates the day you have selected grey date indicates no footage recorded Calendar This will show thumbnails of what cameras are connected to the NVR You can drag and drop these in to the tiles to view Select Cameras For Playback This chapter will explain the step by step process of playing ...

Page 11: ...ayback controls to rewind fast forward pause resume and step forward video footage You can also select the precise time and date of the footage you wish to view Using the Playback Controls and Time Date Selection By clicking the incident button you will be able to create an incident record list so you can refer back to it when you want to re examine recorded footage Please go to Pages 18 19 for a ...

Page 12: ...this flexibility you will be able to setup and tailor the interface towards your preferred way of viewing the recorded video footage Below are a list of the ways in which to view video in the playback monitor METHOD 1 Double click a thumbnail to automatically place in the first empty tile METHOD 2 Select a tile with a left click and then double click a thumbnail Double Click Select tile Double cli...

Page 13: ... should appear when you are moving the camera over to the new tile METHOD 3 Drag a thumbnail onto a specific tile by holding down the left mouse button over the thumbnail moving it to the tile and then releasing the left mouse button DRAG METHOD 4 Rearrange a camera by dragging to the desired tile Release mouse button when the cursor is above the tile you are moving the camera to The camera footag...

Page 14: ...ntation rights reserved Manual updated February 2016 14 Selecting and Arranging Cameras Video Playback Interface METHOD 5 Remove a camera by dragging it outside the video monitoring area METHOD 6 Click upper right icon to display all cameras DRAG ...

Page 15: ...he Playback Interface Before you are able to email the snapshot please see page 49 Email Settings for instructions on where and how to register an email server recipient email address to the system Firstly locate and select the camera icon on the playback interface see icon below The Snapshot window appears see right Insert your USB storage device into one of the USB ports on the NVR Select the Fi...

Page 16: ...uring a 24 hour period This chapter will show you how to use it Time line is highlighted by the red box below For each camera displayed within each video tile an incident time line will appear in the section at the bottom of the playback interface Use the scroll bar to find the camera footage time line you want Firstly select the day on the calendar you wish to view the video footage from The time...

Page 17: ...ds for the time line you will be able to check the footage data in greater detail and efficiency Each green column represents a level of motion activity Tall and numerous columns represent a high level of motion caught by the camera s Varying motion levels are only displayed and recorded when using selected QVIS cameras Otherwise the time line will only show when video was recorded and not columns...

Page 18: ... footage time line viewer the Incident Viewer window will appear The incident viewer will allow you to index particular incidents caught on one or more cameras It will display the start and end times of each recorded incident and which camera captured the footage You can also give the incident a unique reference name to help you to distinguish between each of them please see step 6 of this subsect...

Page 19: ...e time line bar to find the precise time and date of incident To give the indexed incident a name you can either allow the interface to automatically create a unique one or you can manually create a desired name Once you have filled in all the fields click the OK button and you will now be able to see the indexed incident on the incident viewer You will also be able to amend any details of each in...

Page 20: ...ouse wheel to zoom into the time line and centre the left and right scroll bar on the incident Use the mouse wheel to zoom into the incident Centre the left and right scroll bar on to the incident Next right click either on the time line section or the camera s tile in the video playback section An options list will appear select Create Incident highlighted by the red box Move the time line s blue...

Page 21: ... menu window highlighted by the red box This will allow the NVR s New Backup menu to provide you with a list of backup devices from the Please Select a Drive From This List drop down menu found just above the Find Drives Button IMPORTANT Please make sure you have enough space on the external backup storage device before you backup your incident footage Backups are only stored on the NVR within the...

Page 22: ...rive you want the incident footage backed up on to example highlighted by the red box to the left To start the backup transfer process click the Backup Now button example highlighted by the red box to the left Once the backup transfer process is complete you should see a notification box as shown here Backup video file will be exported as an MP4 video type 4 5 ...

Page 23: ...n each camera click the right mouse button when the cursor is above the time line section of the playback interface The option panel will appear and you will need to select Select Regions of Interest as shown to the right in the red box The panel below will then appear If you click on a square tile it will highlight in red The selected red tiles are used to mark the area that you would like to be ...

Page 24: ...of the grid are highlighted for exclusion from motion detection data Video Playback Interface Motion Exclusion Search On Playback continued Activity graph from camera channel time line The graph shows a lot of motion data shown in green which can be difficult to find motion relevant to where the valuable item was located Activity graph from camera channel time line The time line motion graph will ...

Page 25: ...only available on the 2U Genisys model NVR To Set Up a Scheduled Recording Click the Schedule button on the Video Control Panel VCP highlighted by the red box below see page 34 to be shown how to find the VCP This brings up the Schedule Editor a one week gridded calendar Each grid represents a specific half hour listed at the left in 24 hour clock format on the given day listed at the top in Sunda...

Page 26: ...checked for the associated IP camera Video Quality set to Normal and Motion Sensitivity set to Off Video Size and Frame Rate will be set to Max regardless If this box is unchecked the following four options become editable Video Size By clicking the drop down menu to the right of this value the resolution of the recorded video can only be set to Max Frame Rate By clicking the drop down menu to the...

Page 27: ...s shown below Edit Opens the associated schedule Details window for editing Delete Deletes the selected block from the schedule Cancel This closes the pop up Note When configuring there is a maximum scheduling block of 24 consecutive hours If a block is to be longer than 24 consecutive hours an adjoining block must be created If the settings are consistent from one block to the next there will be ...

Page 28: ...e focus in and out remotely using the PTZ option when you click on the camera tile that has PTZ as a capability To select and operate a specific PTZ camera for it to capture a new focus point Find the camera you wish to control within the tiled video monitoring screen and double click the left mouse button upon it to increase the tile size to full screen Once the video fills the entire screen clic...

Page 29: ...tralise the camera s directional view on the vertical and horizontal planes Zoom Keys These two buttons will allow you to zoom the view in or out 4 Once you have finished using the PTZ controls you can remove these from the screen by clicking DONE You will return to the normal full screen of the chosen camera Double click on the screen to return to the multi tile mode If the PTZ camera you are con...

Page 30: ...o pixelated EPTZ is also available in full screen mode Double click any camera during playback to go full screen Double click again to revert EPTZ CONTROL EPTZ CONTROL PANEL The EPTZ control bar will appear at the bottom of the screen You can easily Zoom in and Out and move in any direction You can use the arrow buttons to move about once you have zoomed in to the video image Click the Done button...

Page 31: ...yer Here is the web address link to download the player for free www videolan org vlc index html VLC MEDIA PLAYER After backing up the video from the NVR on to a USB memory stick insert the stick into the computer you wish to view the footage on Click on the Appropriate drive name on the windows explorer file viewer to view the files from the memory stick Right click on the file name to open an op...

Page 32: ...lose the window The player screen will now have a picture in picture The smaller picture in the left hand corner will have a white rectangle box in it Click and move the rectangular box to the area you want zoomed in on The larger picture displays the area inside the rectangle You can increase or decrease the zoom by clicking in the triangular bar below the smaller picture Please see screen shot o...

Page 33: ...ave the same zoom capabilities that VLC has To magnify right click the mouse in the media player to open an options box Click on video and there you can choose to magnify 50 100 or 200 Zoom in or out of the video image by adjusting the level on the triangular bar using your mouse and cursor Move the white box around the smaller window to focus on a particular area of the image EPTZ CONTROL ...

Page 34: ...he red box You will then see a login screen appear Type in your Username and Password to access the Video Control Panel Type in your login details and it will open up the Video Control Panel VCP window CORTEX NVR RANGE VCP The VCP s layout shown below is only used with the Terminator G620 NVR range The image also shows the active alarm input sensors if the particular device has alarm in out relays...

Page 35: ...th the Genisys NVR Please refer to the associated document on IP camera configuration Configured IP camera status colours There are three different statuses shown with the IP cameras configured to the NVR Camera offline In process currently connecting camera Camera Online Settings IP Cameras The Camera Menu has 4 sub menus IP Cameras Setup Add Remove and Rename IP Cameras Video Quality and Motion ...

Page 36: ...e router as the NVR is connected to Search for the command prompt on Windows by typing in CMD into the Search for programs and files search bar found by clicking the Windows logo button at the bottom left hand corner of the desktop area Once the command prompt has loaded up type in IPCONFIG and press enter This should bring up the CCTV system s network address details The IP address will be found ...

Page 37: ...umns will list the details of each IP camera configured to work with the system Is Covert Check this box if the camera is a covert camera Only users with sufficient privilege will be able to view such cameras See Settings User Audio Check this box if the camera has a built in audio microphone and you want to listen to the live recorded audio coming from the camera you will need to connect speakers...

Page 38: ...R to register motion activity on the camera s motion sensitivity time line in the playback interface Click on Accept Changes if you are happy with your motion detection setup IP Cameras Info This menu section only lists the details as reference for each IP camera connected and configured to the system There are no options to change these details within this section See next page for the break down...

Page 39: ...e camera is connected to a network a MAC address will also be assigned to it Clicking the More button will produce a pop up window that will list all the information above plus the MAC Address Subnet Mask and Gateway information for that particular camera IP Cameras Privacy Region Settings Only available on certain Qvis branded IP cameras Within this menu you can set blanked out areas on the camer...

Page 40: ...covered Shown on the right side below are two areas selected on the privacy masking grid and the image on the left side shows how the areas are blanked off There are two buttons found underneath the camera view grid The first one being Clear All which allows you to clear all of your sector selections and the second is Set All where you can select all the sectors on the grid all at once Once you ha...

Page 41: ...tification Auto Reboot Recording Parameters Time and Date Display Monitor TV Energy Saving Display Monitor Resolution NVR Identification This menu allows you to give a name and description to an individual NVR This is useful if you have multiple NVR s that need identifying within your security infrastructure NVR Settings Resolution ...

Page 42: ...e This states the date and time of the last reboot Recording Parameters There are three option presented here The first option Maximum age for stored videos will allow you to set how long in days recorded video will stay stored upon the NVR s hard disc drive s tick box to enable this function then provide the number of days The second option will allow you to capture 1 frame per second when motion...

Page 43: ...pdated February 2016 43 Alarm and Motion Recording Interval Settings Designate a Pre Context Interval i e how many seconds of recording the NVR will save to HDD before motion detection event Time and Date This allows you to set the date time and time zone Settings NVR continued ...

Page 44: ...hanging the resolution using the list of resolution choices provided Settings IMPORTANT NOTE When configuring monitor resolutions it is highly recommended to connect all the monitors and turn them ON before selecting a resolution Once a resolution is selected the NVR remembers the monitors that are configured and the common resolution After this even if you disconnect one of the monitors it will d...

Page 45: ...he network connection Configure Use this drop down menu to select how the network connection will be configured Using DHCP or Manually If you know your desired IP address then it is recommended that you select Manually and insert it into the IP Address bar IP Address Displays the NVR s IP Address Subnet Mask Displays the NVR s Subnet Mask Gateway Displays the Gateway IP Address Ethernet Speed This...

Page 46: ...n enter a new DNS setting into the input bar Click Accept Changes to confirm or Reject Changes to cancel WAN Access Port Forwarding This allows you to change the WAN Access settings The NVR uses the above ports to listen for incoming client connections The protocol type for each port is shown to its right If the NVR is on the inside of a firewall the firewall may need to be configured to pass thro...

Page 47: ... that you do not have to use an IP address to connect to the NVR as external IPs can often be dynamic and change frequently How to set up a DDNS domain name using the Qvis DDNS service Visit the www adata co uk website and login if you have an account with Adata already please use the contact details on the website to speak to an Adata customer advisor on whether you are eligible to have an accoun...

Page 48: ...to create a new domain name to use Once you have chosen a domain name click on Request Domain to find out if that name is unique and no other registered user have also chosen the this name already The next screen will show whether the name is unique and applicable for you to use If it is applicable the setup will automatically create and register it to your account If it is not then it will ask yo...

Page 49: ...nto the single field provided Email Settings Fill in your email account s details so that the NVR can send notification messages to the email address account you have provided Email notification messages can include info on hard drive or camera statuses and alarm alerts if you have set up your motion detection configuration correctly If you are unsure of the SMTP Simple Mail Transfer Protocol Port...

Page 50: ... the 2U Genisys Terminator G620 model NVRs If you have a registered account with Qvis Monitoring Ltd you will be instructed on what information needs to be included within this configuration Entity ID is the Cortex NVR unit s IP address To connect your CCTV system to our Alarm Receiving and CCTV monitoring Centre please contact us on TEL 02393 870057 Email sales qvismonitoring co uk The most accre...

Page 51: ...box Enable Account Disable Account View modify privileges Add a new user Delete a User Change Password Enable Account This allows you to enable an existing account Having clicked enable account find the account you wish to enable in the window on the left hand side and click on Enable Account If the account is already enabled nothing will happen User Settings ...

Page 52: ...click on Disable Account If the account is already disabled nothing will happen View Modify Privileges This allows you to modify a user s privileges In this window a user s individual privileges can be turned on and off for either local or remote access simply by clicking the check box corresponding to the desired privilege Clicking Allow ALL Privileges automatically fills all check boxes in that ...

Page 53: ...ccept Changes to confirm the new user Settings Note In the event that either the selected username or password does not conform to the NVR security standards a list of rules will pop up Reset the username and password as necessary Note If you forget lose your password when you try to log into the NVR there will be a Forgot Password button you can select on the login window The system will provide ...

Page 54: ...n to notify user of the alarm event The NVR allows the user to set up to six different methods to be alerted of the alarm event Sensor Events Clicking on this menu section button will allow you setup what actions the Alarm function will perform Sensor Number You can select up to 16 or 32 only available on 2U Genisys model different Sensor settings This option will save the settings you have select...

Page 55: ...ers of the video tile to flash on receiving an event When an alarm occurs the user is informed about the new Alarm with a flashing label in the camera s Live view and a flashing button in the Playback view A right click in Live view will list all Alarms for that camera The user can choose to view the Alarm or delete it without viewing with Full screen When an alarm is triggered on one of the camer...

Page 56: ...iggered and camera s video panel enlarges to full screen on the monitor the tile will stay full until either the user dismisses it or another alarm occurs Relay Settings If you have activated the relay s then you can set the duration of the relay being opened when an alarm has been triggered Input a length of time between 10 300 seconds and then select Accept Changes to implement the inputted leng...

Page 57: ...information can be manipulated within the System Information Event Log menus They are purely a read only reference points The Video Information menu allows you the option to increase decrease the recorded video footage quality so you can manage the amount of days worth of footage that can be stored on the NVR System Information This allows you to view your system information Settings ...

Page 58: ... done by adjusting the camera s recorded video quality up or down To increase the amount of days worth of footage to store select the Decrease Video Quality One Level Accept button To decrease the amount of days worth of footage select the Increase Video Quality One Level Accept button Selecting the Accept button will instantly change all IP cameras video quality down one level Event Log This allo...

Page 59: ...http qvisglobal com support software nvrs Look for the sub section titled Terminator And Cyborg Firmware Updates to find and download the latest firmware updates Note In order to use Internet updating the NVR s network connection must be operational with public domain Internet access Click Start Update to continue This will cause a confirmation window to pop up Click Continue to begin the update p...

Page 60: ...USB stick or sent via the web directly to Qvis Labs Should you encounter a problem that your NVR Installer cannot remedy or you have new feature ideas email support adata co uk If you encounter any issues be it hardware or software please provide as much information as possible about the setup and sequence of events that triggered the problem Please provide the name of the device Please see pages ...

Page 61: ...ase make sure your NVR is connected to the Internet for this service to work correctly Much like a standard home PC the Qvis NVR has a taskbar along the bottom of the screen containing a few useful buttons You may have to hover the mouse cursor over the bottom of the screen to make the taskbar appear Clicking on this button will bring up the Team Viewer remote connection software so that our techn...

Page 62: ... 2 3 3 Limitation of Liability In no event shall Qvis or any of its subsidiaries or affiliates be liable for any indirect special incidental or consequential damages including but not limited to loss of use loss of data loss of business or profits whether or not advised of the possibility of damage or on any theory of liability arising out of or in connection with the use or performance of this in...

Page 63: ... Copyright Qvis Labs All software and documentation rights reserved Manual updated February 2016 63 Notes ...

Page 64: ...SUPER HIGH DEFINITION 4MP IP CAMERA RANGE WWW ADATA CO UK ...

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