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Quantum DX-Series User’s Guide

Chapter 4

Troubleshooting

This chapter describes problems you may encounter during the

setup and operation of the DX-Series system. Corrective

information is provided to help you resolve the problems.

Common Problems and Solutions

The troubleshooting information in this section covers the

following topics:
•

Hardware Problems

•

Ethernet Network Problems

•

Fibre Channel Network Problems

Summary of Contents for DX100

Page 1: ...4XDQWXP 6HULHV 4XDQWXP 6HULHV 6HULHV 8VHU V XLGH 8VHU V XLGH 8VHU V XLGH 8VHU V XLGH 8VHU V XLGH...

Page 2: ...hout notice COPYRIGHT STATEMENT Copyright 2006 by Quantum Corporation All rights reserved Your right to copy this manual is limited by copyright law Making copies or adaptations without prior written...

Page 3: ...2 Confidence in Completing the Backup 2 Time to Restore Data 2 DX Series System 3 Features and Benefits 7 DX Series Components 8 DX Series Storage Array 8 DX Series Controller 10 Fibre Channel Switch...

Page 4: ...System 32 Chapter 3 DX Series Remote Management 33 DX Series Web Pages 34 DX Series Web Page Menu Items 34 Accessing DX Series Web Pages 35 Using the DX Series Web Pages 37 Configuration 39 Accessing...

Page 5: ...Common Problems and Solutions 99 Hardware Problems 100 Ethernet Network Problems 101 Fibre Channel Network Problems 102 Host Bus Adapter Settings 103 JNI Fibre Channel HBA 104 Emulex Fibre Channel HBA...

Page 6: ...Series Setup Menu 118 Displaying User Options 118 Configuring User Options 119 Creating Cartridges 120 Displaying Diagnostic Data 123 Appendix C Regulatory Statements 124 Disposal of Electrical and El...

Page 7: ...e 6 Ethernet Switch 12 Figure 7 AC Power Sequencer 13 Figure 8 RAID 5 Configuration 15 Figure 9 DX Series System Plus a Tape Library 16 Figure 10 Power Switch Locations 19 Figure 11 Controller Front P...

Page 8: ...9 Assigning a Library Name 49 Figure 30 Configuring the Network 49 Figure 31 Network Configuration Page 50 Figure 32 Date and Time Configuration 51 Figure 33 Security Configuration 52 Figure 34 SSL Co...

Page 9: ...igure 60 Utilities Page 90 Figure 61 System Log 91 Figure 62 Uploading Firmware 92 Figure 63 Activating Removing a Firmware Image 93 Figure 64 Downloading Configuration Files 94 Figure 65 Activating t...

Page 10: ...Figures Quantum DX Series User s Guide x Figure 76 DX Series Setup Menu 119...

Page 11: ...LED Descriptions 27 Table 7 Power Supply LED Descriptions 28 Table 8 Fan Module LED Descriptions 29 Table 9 Fibre Channel Switch LED Descriptions 30 Table 10 Network Configuration Fields 50 Table 11...

Page 12: ...torage Array Properties 74 Table 24 Email Notification 78 Table 25 Email Server Information 79 Table 26 SNMP Trap Selections 81 Table 27 Company Information 85 Table 28 Primary Secondary Contact Infor...

Page 13: ...ten for DX Series system operators and field service engineers Document Organization Following is a brief description of chapter contents Chapter 1 DX Series System Description provides an overview of...

Page 14: ...stem Refers to the right side as you face the component being described Left side of the system Refers to the left side as you face the component being described b All binary numbers are succeeded by...

Page 15: ...s software from http www mozilla org Java Plug in 1 4 2 or later You can download this software from http www java com Document No Document Title Document Description 6513502 Quantum DX Series Unpacki...

Page 16: ...from Global Engineering Documents 15 Inverness Way East Englewood CO 80112 800 854 7179 or 303 397 2740 Contacts Quantum company contacts are listed below Quantum 0 Quantum P O Box 57100 Irvine CA 926...

Page 17: ...th South America www quantum com askaquestion Asia Pacific Rim apachelp quantum com Europe Middle East Africa eurohelp quantum com StorageCare Guardian 0 StorageCare Guardian is a remote monitoring an...

Page 18: ...y to fix the problem StorageCare Guardian allows Quantum to 0 Monitor diagnostic data related to Quantum products Receive alarms that notify Quantum of issues at the customer site Run diagnostic utili...

Page 19: ...he StorageCare Guardian agent on any Windows 2000 2003 XP or Solaris 8 9 server located at the customer s site 3 The StorageCare Guardian agent monitors Quantum products and provides information and u...

Page 20: ...ystem Description This chapter describes the DX Series system and its components The chapter consists of Overview Features and Benefits DX Series Components DX Series Storage Array DX Series Controlle...

Page 21: ...ired for backup Confidence in Completing the Backup 1 Confidence in completing the backup job within the backup window can be very low because of time constraints or hang ups during the backup process...

Page 22: ...Both are backup devices based upon high speed disk drives instead of tape drives Table 1 DX Series Capacity Specifications DX Model with Drive Size Number of Storage Arrays Number of Tape Drives Numbe...

Page 23: ...nquiry string only and can be configured via the remote management interface see Chapter 3 on page 33 The ATL P1000 was selected because it operates with all backup applications allowing the DX Series...

Page 24: ...port HBA Figure 1 DX Series System Components DX Series controller DX Series storage array Ethernet switch Fibre Channel switch AC power sequencer DX100 only DX100 only DX100 only SP100 Serial ATA ha...

Page 25: ...llows backup applications to recognize and integrate a DX Series system into a data center environment just like a typical tape library Figure 2 DX Series Hard Drives Hard drives in drive sleds Cautio...

Page 26: ...rs per storage array Flexible alert notification including e mail and SNMP traps Serial ATA drive technology Restore latency under 10 seconds Two 2 Gbit sec Fibre Channel interfaces for DX30 eight for...

Page 27: ...Series Storage Array 1 Up to four storage arrays can be installed in a DX30 system and up to sixteen storage arrays can be installed in a DX100 system The storage array houses the following components...

Page 28: ...f the first eight drive sleds sleds 1 8 The second RAID set is made up of the next seven drive sleds sleds 9 15 The last hard drive drive sled 16 is reserved as a global hot spare Both RAID sets conta...

Page 29: ...e 4 Figure 4 DX Series Controller DX Series controller Ethernet Interface 1 The Ethernet port is provided for remote management of the DX Series controller via web based configuration and management s...

Page 30: ...used by the network and sets itself appropriately Fibre Channel Switch DX100 Only 1 The Fibre Channel switch provides twenty ports for connecting up to eight storage arrays to the DX Series controller...

Page 31: ...es User s Guide 12 Figure 6 Ethernet Switch Ethernet switch Ports AC Power Sequencer DX100 Only 1 The AC power sequencer two power sequencers for every four storage arrays are programmed by the DX Ser...

Page 32: ...drives in combination for fault tolerance and performance There are a number of RAID levels in use today such as 0 1 3 5 and 10 The DX Series system supports RAID 5 in both 7 1 and 6 1 with hot spare...

Page 33: ...on an individual drive stores the information of a data stripe on the same drive In other words the parity information for any data stripe must always be located on a drive other than the one on whic...

Page 34: ...ystems such as faster data transfer instant availability and greater reliability You can add storage arrays to the system to increase storage capacity To take advantage of the DX Series systems speed...

Page 35: ...apter 1 DX Series System Description Typical Configurations Quantum DX Series User s Guide 16 Figure 9 DX Series System Plus a Tape Library Client Server Data DX Series Tape Library ex Quantum P4000 S...

Page 36: ...rations include Turning on the DX Series Components DX Series Controller Operations DX Series Storage Array Operations Fibre Channel Switch LED Descriptions Relocating the DX Series System Turning on...

Page 37: ...e DX30 system see figure 10 1 Turn on both power switches on all DX Series storage arrays 2 Turn the DX30 controller on by pushing the power button located on the front of the unit Turning on the DX10...

Page 38: ...age array Power AC power sequencer Power DX100 only DX Series Controller Operations 2 The DX Series controller contains the Linux operating system as well as the Fibre Channel HBAs connecting the unit...

Page 39: ...upply Hard drive Network Network Fan status activity port 1 port 2 status Table 2 Controller Front Panel Button LED Description Power button Powers the controller on or off System reset Resets the con...

Page 40: ...onent LEDs Storage Array LCD RAID Controller LEDs Control Module LEDs BBU LEDs Power Supply LEDs Fan Module LEDs Audible Alarm Storage Array LCD 2 The storage array LCD is located in the upper left co...

Page 41: ...Table 3 Front LED Descriptions LED On Off Description Power Blue On The storage array is powered on Off The storage array is powered off Busy White On The host or drive channel is active Off There is...

Page 42: ...single RAID controller located in the upper bay and the DX100 storage array contains dual RAID controllers Figure 13 RAID Controller Locations The LEDs located on the RAID controller are described in...

Page 43: ...s Off There is no activity on the host ports 3 Drive Busy Green Flashing There is activity on the drive ports Off There is no activity on the drive ports 4 Partner Failed DX100 only Amber On Indicates...

Page 44: ...ide Fibre Channel ports for host connections Figure 14 Control Module Locations The LEDs located on the control module are described in table 5 A CH0 Link Green On Channel 0 link is established Off Ch...

Page 45: ...he center section portion of the storage array see figure 15 The LEDs indicate the health or status of the BBU Figure 15 BBU Locations The LEDs located on the BBU are described in table 6 LED On Flash...

Page 46: ...cated just above the power switch This LED indicates the operational status of the PSU module see figure 16 Figure 16 Power Supply Locations The LEDs located on the power supply are described in table...

Page 47: ...an module see figure 17 LED On Flash Off Description Power Supply LED Green or Red Green On The power supply is operating normally Green Off The storage array has not been connected into a power sourc...

Page 48: ...Alarm 2 Whenever any of the threshold values assigned to the different components within the DX Series storage array have been surpassed or when an active component has failed an audible alarm is trig...

Page 49: ...e unit Refer to the following section for descriptions of the component LEDs see figure 18 Figure 18 Fibre Channel Switch LED Locations 0 7 2 3934 4 0 5 4 5 4 28 4 Ethernet LEDs System LEDs Port LEDs...

Page 50: ...rnal temperature has exceeded acceptable levels Contact Quantum Customer support Port LEDs Green or Yellow Off An SFP is not installed in the port On Green An SFP is installed in the port and a link h...

Page 51: ...Series System 2 If you ever need to install the DX Series system components in a different location refer to the Quantum DX Series Unpacking and Installation Instructions PN6513502 included on the do...

Page 52: ...Configuration allows you to set up information about the DX Series system such as network date and time passwords and Fibre Channel port settings and device mappings System Status allows you to view t...

Page 53: ...load this software from http www mozilla org Java Plug in 1 4 2 or later You can download this software from http www java com DX Series Web Page Menu Items 3 The following figure depicts the menu ite...

Page 54: ...Information Test Email System Contacts Company Information Primary Contact Info Secondary Contact Info Hardware Controller Storage Arrays Fibre Channel Configuration FC Switches SNMP Trap Selection C...

Page 55: ...word 4 Click Login The Home page displays see figure 21 Login Type Default Password Description Monitor password The monitor user is allowed to view the DX Series system management pages but cannot ch...

Page 56: ...es system Home page see figure 21 This page includes information on the DX Series system status as follows Quantum DX Series is on line Quantum DX Series is off line The Home page is divided into four...

Page 57: ...There are two options for viewing the system details from the Home page see figure 22 Graphical view system details are displayed in the management frame using graphical representations of the DX Seri...

Page 58: ...roughput Details button Click the throughput details button to go to the System Status Performance page This page provides more detailed system performance information see Viewing System Performance o...

Page 59: ...separate host computers The Partitions page contains a list of unassigned tape drives and cartridges as well as all user defined partitions currently configured on the system This page also contains...

Page 60: ...rtition Editing a Partition Deleting a Partition Adding a Partition 3 Up to eight partitions can be added to a DX30 system Up to thirty two partitions can be added to a DX100 system Caution Ensure tha...

Page 61: ...that identifies it so it can be distinguished from other partitions on the DX Series system 3 Select the inquiry identity to determine the inquiry string returned from the DX Series system If you sel...

Page 62: ...row button to move the cartridges into the partition 7 Click Apply to create the partition Map the Fibre Channel ports as described in Configuring the Fibre Channel Options on page 55 Note Quantum rec...

Page 63: ...d another partition repeat this procedure Editing a Partition 3 To edit a partition 1 From the Partition page click the link for the partition you wish to edit The Edit Partition page displays see fig...

Page 64: ...system to the on line state see Changing Library State on page 90 The partition is deleted Write Protection 3 Write protection when enabled prevents any data to be written to the tape cartridge This p...

Page 65: ...all cartridges unassigned cartridges or by partition assignment 3 Check Enable Write Protection Selected Tape s to ENABLE write protection on the selected tape cartridges or un check the Write Protect...

Page 66: ...he Library link of the Configuration page click the Barcode Assignment link The Barcode Assignment page displays see figure 28 Figure 28 Assigning Barcode Labels Tapes configuration page Available tap...

Page 67: ...es system so it can be distinguished from other devices on the network through the SNMP interface To set the library name 1 From the Library link of the Configuration page click the Properties link Th...

Page 68: ...e network configuration information was entered during the initial setup of the DX Series system Consult your network administrator prior to changing any of the information Viewing Editing Network Con...

Page 69: ...on Fields Field Description Hostname View or set the hostname for the DX Series system Domain Name View or set the domain name for the DX Series system IP Address View or set the IP address for the DX...

Page 70: ...and Time Configuration page 1 In the Configuration page click Date Time The management frame displays the Date Time Configuration page see figure 32 Figure 32 Date and Time Configuration 2 There are t...

Page 71: ...ction enables you to type the name or IP address of any desired NTP server NTP sends periodic time requests to the DX Series system obtaining time stamps and using them to adjust the system s clock Co...

Page 72: ...New Password field and again in the Confirm New Password field 2 Click Apply A Results page indicates the password has been changed 3 Under Administrator Password enter the desired password in the Ne...

Page 73: ...es system comes with a SSL certificate however you can purchase other certificates and add them to the DX Series SSL configuration To access the SSL page 1 In the Security page click SSL The managemen...

Page 74: ...isplays indicating that the SSL certificate file has been installed on the system Click Ok to continue The certificate displays in the certificate area on the SSL page Configuring the Fibre Channel Op...

Page 75: ...l Input Port Locations DX100 back view physical configurable ports 5 6 7 8 9 10 11 12 DX30 back view physical configurable ports 6 5 To access the Fibre Channel page see figure 37 1 In the Configurati...

Page 76: ...l ports makes the Node WWNs the same for all Fibre Channel ports b Selecting Equal to the Port WWNs for each port makes the Node WWNs equal to the Port WWNs 3 Selecting The Port Settings page see tabl...

Page 77: ...em identification on the customer SAN This field allows you to set the WWN in case a controller is replaced so the customer SAN will not require remapping AL_PA and Loop ID This field allows you to se...

Page 78: ...that partition assigned to additional LUNs on that port b Use the drop down boxes located under the port number to select the devices mapped to that port Do NOT assign the same device to more than on...

Page 79: ...To access the System Status page from the contents frame click System Status The management frame displays the System Status page see figure 39 Figure 39 System Status Page The system status page pro...

Page 80: ...bot Clicking on a tape drive tape cartridge or robot displays detailed information about the selected device Logical View A logical view displays the partitions within the DX Series system Clicking on...

Page 81: ...splays the current drive status The drive can be reading writing or idle Compression Displays the compression status either enabled or disabled Contents Displays the current contents of the tape drive...

Page 82: ...Management page click Show Robots to view the details The robot details displays see figure 41 Figure 41 Robot Details Robot details Robot The robot details are shown in table 13 Serial Number Display...

Page 83: ...the details The storage bin details displays see figure 42 Figure 42 Storage Bin Details Storage bin details Storage bin Field Description Status Displays the current status of the robot Contents Disp...

Page 84: ...bre Channel switch and storage arrays To view the hardware status 1 From the System Status page click Hardware tab to view the hardware status The Hardware Status page displays see figure 43 Field Des...

Page 85: ...ardware Status Page Controller Storage arrays Fibre Channel switch only present in DX100 systems Controller Details 3 To view the details or status of the controller hardware click on the controller i...

Page 86: ...Normal State Warning State Failed State Controller Temperature Displays the current temperature of the DX Series system s internal CPU as well as the external system temperature There are three states...

Page 87: ...plays the current status of the fan modules If a fan module has failed contact Quantum Customer Support see Customer Support on page xvii Events Clicking Events displays all log entries for the DX Ser...

Page 88: ...isplays the current temperature of the Fibre Channel switch internal CPU as well as the external system temperature There are three states displayed normal warning and failed The warning and failed st...

Page 89: ...43 The Storage Array Details screen display see figure 46 Figure 46 Storage Array Details Storage array status and temperature Storage array details Field Description Failed State Power Supplies Displ...

Page 90: ...played are normal rebuild and failed Rebuild indicates the array is currently rebuilding the data on a new storage array hard drive If a hard drive has failed contact Quantum Customer Support see Cust...

Page 91: ...torage Array Temperature Displays the current storage array temperature There are three states displayed normal warning and failed The warning and failed states also display a flashing amber box aroun...

Page 92: ...nk to storage array properties see figure 47 Clicking Events displays all log entries for the storage array Have this information available prior to contacting Quantum Customer Support Figure 47 Stora...

Page 93: ...or the primary controller in the storage array Firmware Revision Displays the firmware revision currently running on the selected storage array RAID Mode Displays the current RAID configuration on the...

Page 94: ...tape drives in use To view the performance status 1 From the System Status page click Performance tab to view the hardware status The Performance Status page displays see figure 49 Figure 49 Performa...

Page 95: ...Alerts 3 The Remote Alerts page allows you to setup the DX Series system to send email alerts when hardware or software events have occurred on the system Accessing Remote Alerts 3 To access the Remot...

Page 96: ...s Guide 77 Figure 51 Remote Alerts Page The Remote Alerts page is divided into three sections Email Page SNMP Page Contacts Page Email Page 3 1 To access the Email page from the Remote Alerts page cli...

Page 97: ...test email is send to the administrative recipients If the test is not successful verify the email server information and the administrative recipients list and try again The Email tab details are sh...

Page 98: ...e warning an email is sent to everyone on the soft error recipient list Message Type Administrative Used for testing the e mail subsystem New Recipient To add a new recipient to a specific list type t...

Page 99: ...f a network SNMP compliant devices called agents store data about themselves in Management Information Bases MIBs and return this data to the SNMP requesters 1 To access the SNMP page from the Remote...

Page 100: ...34 56 78 Up to five trap destination addresses may be set If less than five trap destinations are required leave unused Trap Destination fields blank Field Description Informational If selected Inform...

Page 101: ...lerts Quantum DX Series User s Guide 82 Figure 54 SNMP Trap Destinations 5 Click Add to add the IP address to the trap destinations and return to the SNMP tab 6 Click New in the Community Management a...

Page 102: ...nk spaces are allowed Caution If no communities are defined the DX Series system is universally accessible through a public community read only b IP address in the IP Address field if the value in the...

Page 103: ...icating the community has been added 9 Click Send from the SNMP tab to send a test SNMP trap Contacts Page 3 1 To access the Contacts page from the Remote Alerts page click the Contacts tab The manage...

Page 104: ...w or edit the postal code Country View or edit the country where the company is located DX Series System Location View or edit the physical location of the DX Series system example data center Support...

Page 105: ...license agreement Accessing Licensing 3 To access the Licensing page in the contents frame click Licensing The management frame displays the Licensing page see figure 57 City View or edit the primary...

Page 106: ...s used to enable compression on the DX Series system If compression is purchased with the DX Series system it is enabled at the time of installation If you wish to purchase a license key to enable com...

Page 107: ...ox and click Add The license key is added to the installed keys list End User Agreement Tab 3 The End User Agreement Tab displays the entire end user agreement for the DX Series system To view the end...

Page 108: ...perform maintenance functions on the DX Series system including uploading and activating software images and configuration files The Utilities page also allows you to restart or shut down the DX Serie...

Page 109: ...ibrary State System Log Uploading Firmware System Configuration Rebooting the DX Series System Changing Library State 3 The Library State page is used to turn the library either offline or online Syst...

Page 110: ...nt of a hard drive rebuild Hardware Warning Warning events indicate that a possible error condition is imminent These events may require attention and give the user a chance to check the system before...

Page 111: ...see Accessing Utilities 2 Click Firmware The Firmware page displays see figure 62 Figure 62 Uploading Firmware 3 Type the location and filename of the new software image 4 Click Upload to place the ne...

Page 112: ...Firmware Image A Results page indicates the firmware has been either activated or removed 6 Click OK to return to the Utilities page The DX Series system will use the new firmware image the next time...

Page 113: ...onfiguration tab see figure 64 Figure 64 Downloading Configuration Files 3 Under Download System Configuration File click Download A confirmation message will display asking whether to open or save th...

Page 114: ...pload a system configuration file 1 Access the Utilities page see Accessing Utilities 2 Click the Configuration tab see figure 64 3 Under Upload New System Configuration File type the location and fil...

Page 115: ...ad a system diagnostics file to your local host which is helpful when troubleshooting problems on the system Have this file available prior to contacting Quantum customer support To download the syste...

Page 116: ...A confirmation message will display asking whether to open or save the file 4 Select Save this file to disk and click OK A Results page indicates the diagnostics file has been downloaded 5 Click OK to...

Page 117: ...Chapter 3 DX Series Remote Management Utilities Quantum DX Series User s Guide 98 Figure 67 Shutting Down the DX Series System 3 Under System Shutdown click Restart The DX Series system reboots...

Page 118: ...er during the setup and operation of the DX Series system Corrective information is provided to help you resolve the problems Common Problems and Solutions 4 The troubleshooting information in this se...

Page 119: ...eries system see Connecting to the Controller on page 115 Also ensure that tape drives are properly mapped in the config Fibre Channel Device mappings web page see Configuring the Fibre Channel Option...

Page 120: ...e is connected to a hub or switch Check to make sure the Ethernet cable is not a cross over cable Use only straight CAT 5 Ethernet cables Port on the hub or switch is not active or damaged Port on the...

Page 121: ...ntum Customer Support department see the Preface for contact information Web browser stalls when using Netscape version 4 76 to access the management pages Upgrade your version of Netscape to 7 1 or l...

Page 122: ...ion information that must be set properly to function with the DX Series system Refer to your specific HBA documentation for additional information Windows cannot see the robot or tape drives with Emu...

Page 123: ...onfigured through EZ Fibre Ensure that the drive mapped check boxes for the DX Series system items are selected in the LUN Level Zoning tab as shown in figure 68 Figure 68 JNI Fibre Channel HBA Config...

Page 124: ...ttings 4 In addition to enabling automap on the Fibre Channel HBA the following parameters must be modified Topology Frame size Link speed To modify the Emulex parameters for topology frame size and l...

Page 125: ...Bus Adapter Settings Quantum DX Series User s Guide 106 Figure 70 Emulex Topology Setting Topology setting 2 Double click Topology The modify driver parameters screen displays see figure 71 Figure 71...

Page 126: ...T fabric first then attempt FC AL The HBA will attempt a point to point connection PT PT first and if this is unsuccessful the HBA reverts to loop mode FC AL Other topology settings are 0 FC AL loop 1...

Page 127: ...xes and click Change Entering 4 changes the Emulex Fibre Channel HBA frame size to 1024 which is recommended for 1 Gig Fibre Channel HBAs Entering 8 changes the frame size 2048 which is recommended fo...

Page 128: ...tup correctly To setup the Q Logic Fibre Channel HBA 1 Power on the host containing the Q Logic HBA 2 As the host boots watch for the Q Logic prompt that tells you to press Control Q to enter the HBA...

Page 129: ...stics and specifications both DX Series models DX30 and DX100 These characteristics and specifications are categorized as follows Physical Characteristics Performance and Reliability Characteristics E...

Page 130: ...16 88 in 428 8 mm 16 88 in 428 8 mm Chassis height 5 25 in 3U 133 4 mm 8 75 in 5U 222 3 mm includes FC and Ethernet switch Chassis depth 28 in 711 2 mm 28 in 711 2 mm Storage Array DX30 DX100 Bezel wi...

Page 131: ...with Two Arrays Installed 127 lbs 57 6 kg 312 lbs 141 5 kg Shipping 143 lbs 64 9 kg 334 lbs 151 5 kg Host to Library Interfaces Software SCSI 2 medium changer command set DLT 7000 command set Power In...

Page 132: ...Specifications 1 Table 36 provides various library environmental specifications Table 36 Environ mental Specifications Average Swap Time 2 seconds consisting of two Move Medium commands Inventory Les...

Page 133: ...to 35 C Shipping and storage 4 F to 140 F 20 C to 60 C Relative humidity Operating 20 to 80 non condensing Shipping and storage 15 to 95 non condensing Altitude Operating 0 to 10 000 ft 0 to 3 048m Sh...

Page 134: ...stalling the Controller Operating System 2 If the Linux based operating system on the controller has become corrupt and unbootable the controller operating system must be reinstalled using the setup C...

Page 135: ...figure 74 Figure 74 Connecting the Service PC to the Controller Serial port DX30 shown 2 Open a terminal emulation program on your host system and set the following properties Baud rate 115200 Data b...

Page 136: ...3 Type 2 to upgrade the system firmware and save the system configuration Caution Selecting 1 Installing system firmware will destroy the system configuration and require a customer support call to re...

Page 137: ...s Creating Cartridges Displaying Diagnostic Data Displaying User Options 2 The DX Series system can display the current user configuration settings through the controller serial port To view the user...

Page 138: ...k Gateway IP Address Network Domain Name Network DNS IP Address Network Link Speed and Duplex Mode 5 Press Enter to return to the DX Series Setup Menu Configuring User Options 2 To configure the user...

Page 139: ...Caution Creating cartridges will destroy all data on existing storage array cartridges 1 Select 3 from the DX Series Setup Menu to configure the user options 2 The system warns you that creating cartr...

Page 140: ...idges each cartridge has 20 GB capacity b If you select By capacity you choose between 20 and 1700 GB 43 and 1450 for second RAID set capacity per cartridge The number of cartridges decreases with hig...

Page 141: ...select 20 GB per cartridge the number of cartridges per RAID set is 80 If you select 1700 GB per cartridge the number of cartridges per RAID set is 1 6 The cartridges are created on the storage array...

Page 142: ...lower case characters and press Enter The system prompts you for a password 3 Type password all lower case characters and press Enter 4 The DX Series Setup Menu displays see figure 76 5 From the Tran...

Page 143: ...accordance with the instruction manual may cause harmful interference to radio communications Any changes or modifications made to this equipment may void the user s authority to operate this equipmen...

Page 144: ...Appendix C Regulatory Statements Taiwan BSMI Statement Quantum DX Series User s Guide 125 Taiwan BSMI Statement 3 Japan VCCI Statement 3 DEN AN Notice Japan Industry Canada Digital Apparatus 3...

Page 145: ...to take adequate measures ACHTUNG Dieses ist ein Ger t der Funkst rgrenzwertklasse A In Wohnbereichen k nnen bei Betrieb dieses Ger tes Rundfunkst rungen auftreten in welchen F llen der Benutzer f r...

Page 146: ...RTIFI CSA et convenant pour 100 120 V Fiche Broches parall les avec une broche de mise la terre configuration NEMA 5 15P Cordon Type SJT trifilaire 16 AWG 1 5 mm2 ou 18 AWG 1 0 mm2 LongeurMaximum 15 p...

Page 147: ...N This product contains a Lithium battery Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Lithium may be considered a hazardous ma...

Page 148: ...iene una batteria al litio Esiste un rischio di esplosione se la batteria viene sostituita con un modello non idoneo Lo smaltimento delle batterie usate deve essere disposto secondo quanto previsto da...

Page 149: ...ment D connectez tous les fils lectriques avant d effectuer des r parations Warnung Vor der Wartung alle Netzkabel abziehen Attenzione Prima di effettuare qualsiasi intervento di manutenzione scollega...

Page 150: ...recycling of electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is re...

Page 151: ...Appendix C Regulatory Statements Declaration of Conformity Quantum DX Series User s Guide 132 Declaration of Conformity 3...

Page 152: ...mum Permissible Exposure value Therefore for Class 1 lasers the output power is below the level at which it is believed eye damage will occur Exposure to the beam of a Class 1 laser will not result in...

Page 153: ...on P PCI The PCI bus typically runs at speeds of 33 MHz or 66 MHz and is usually 32 bits wide This means that it passes 32 bits of data simultaneously as if down 32 separate wires Some of the most rec...

Page 154: ...s standard for attaching peripheral equipment to computers SCSI 2 A second generation SCSI interface which includes command sets for magnetic and optical disks tapes printers processors CD ROMs scanne...

Page 155: ...r 10 controller operations 19 D data storage 6 date and time configuring 51 displayed frames 37 DLT tape cartridges 5 downloading a system configuration file 94 drive sled description 9 DX100 turning...

Page 156: ...recipients 79 send to Quantum 79 software error 79 email notification 78 end user agreement 88 environmental specifications acoustical noise 114 climatic environment 114 physical environment 113 F fa...

Page 157: ...80 community management 83 contacts 84 trap destination 81 specifications performance 113 SSL configuration 54 storage array LCD 21 operations 21 30 properties 74 system monitoring 21 storage bins de...

Page 158: ...Quantum DX Series User s Guide 139 W write protection 45 enabling disabling 46...

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