DIAGNOSTICS
Dimensional errors
Cubiscan 325 Service Manual
5
1. Clean all four gate filters with a clean, damp (if needed), microfiber cloth. Use water to
dampen the cloth; do not clean the gate filters with a solvent as this could cause damage.
2. Make sure that all the controller box cables are securely attached.
3. Go to
Menu > Diagnose > Gate
. The threshold and sensitivity values are listed for the width
and height. The threshold values should be between 450 and 700. The sensitivity values
should be 100. If your values are incorrect, run an automatic threshold test. When this test is
run the Cubiscan 325 finds the top and bottom limits and automatically picks the best values.
Move the gate to the middle of the Cubiscan 325 and then tap
ALL
. Make sure the platform
is empty of all objects. This test will take several minutes. Do not touch the gate during this
test.
4. Go to
Menu > Diagnose > Gate
. This screen displays the current status of the LED beams.
Move the gate to the center of the glass platform and clear the platform of all objects. If the
LED beam bars show yellow, continue on to the next step.
5. Go to
Menu > Diagnose > Gate (Page 2 of 3)
. From this screen, you can run a masking test
to mask LED’s that may be malfunctioning. You should only run this test if 3 or less of the
LED’s are not working. Do not run the masking test if a large amount of yellow is displayed on
the LED beam bars. If too many LED’s are masked, the Cubiscan 325 will not be able to
measure objects. To run the masking test, start with the gate in the home position (right side)
and slowly move it all the way to the left, and back into the home position. Tap
Mask
.
6. If, after completing the above steps, you are still receiving incorrect height measurements,
please contact Cubiscan Technical Assistance at 801.451.7000.
Item exceeds boundary
Complete the following steps if you are receiving the item exceeds boundary error message.
1. Yellow specks or lines often occur when there is dust or debris on the glass platform. Clean
both sides of the glass with a clean, damp cloth. You can use small amounts of glass cleaner
to clean the glass if necessary, making sure that the glass cleaner does NOT come into
contact with the gate filters. If glass cleaner comes into contact with the gate filters they may
need to be replaced. If your glass is scratched it may interfere with measurements. Contact
Cubiscan Technical Assistance at 801.451.7000 if you need to order a replacement glass
platform.
2. Clean all four gate filters with a clean, damp (if needed), microfiber cloth. Use water to
dampen the cloth; do not clean the gate filters with a solvent as this could cause damage.
3. Although rare, does your facility have any type of unusual lighting? If so, try moving the
Cubiscan 325 to a different location with different lighting.
4. Are there invalid yellow shapes in your measurement results? If so, refer to
