DIAGNOSTICS
Dimensional errors
Cubiscan 325 Service Manual
4
5. Check the fuses. The fuse drawer is located next to the power switch.
6. Try temporarily removing the SD card and booting in default mode.
7. Update the firmware. For information on how to do this, see
.
8. If, after completing the above steps, the Cubiscan 325 will not turn on, please contact
Cubiscan Technical Assistance at 801.451.7000.
Dimensional errors
This section describes the various dimensional errors that can occur with the Cubiscan 325. Refer
to the following sections for more information.
Inconsistent measurement readings
Complete the following steps if you are receiving inconsistent measurement readings.
1. Make sure that the object you are measuring is not clear or transparent. The Cubiscan 325
can only measure objects that are opaque.
2. Does the object you are measuring have a rigid shape? If the object that you are measuring
does not have a rigid, stable shape (such as clothing) then it is able to change shape.
Measurements taken after an object has changed shape will reflect the current state of that
object.
3. If there are any invalid yellow shapes in your measurement results, refer to
shapes in measurement results” on page 6
. If there are no invalid yellow shapes in your
measurement results, continue on to step 2.
4. Measure the calibration cube in different orientations multiple times to check for
dimensioning accuracy. If the Cubiscan 325 reports roughly the same measurements each
time, the Cubiscan 325 is measuring accurately. If the Cubiscan 325 is not reporting
consistent readings, continue on to the next step.
5. If the gate movement isn’t smooth, the carriage assemblies that guide gate movement may
need to be adjusted or replaced. For instructions on how to do this, see
Adjusting Carriage Assemblies” on page 48
6. If, after completing the above steps, you are still receiving inconsistent measurement
readings, please contact Cubiscan Technical Assistance at 801-451-7000.
Incorrect height measurement
Complete the following steps if you are receiving incorrect height measurements.
