Troubleshooting
Readings Are Not Accurate
CubiScan 110-T
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Readings Are Not Accurate
If you suspect that the CubiScan 110-T readings are inaccurate, do the
following:
1. Zero the scale by making sure the platform is free of all objects and then
selecting
Zero
from the toolbar or Tools menu in Qbit. (If a computer is
not connected, press
[Zero]
on the touchscreen.)
If the CubiScan does not return to zero or is slow to return to zero, level
the CubiScan and make certain that all five leveling legs are resting on
the supporting surface. Refer to
“Assembling the CubiScan 100-T” on
2. Move the CubiScan if it is located close to open freight doors or where
hot air is blowing on it. Extreme changes in temperature and humidity
can affect the accuracy of the CubiScan 110-T. Refer to
3. Recalibrate the CubiScan. Refer to
.
Computer Error Messages
The following error messages generated by Qbit indicate a communications
problem between the CubiScan and the computer.
No
Communications
with CubiScan
This message indicates that no communication is taking place between the
computer and the CubiScan 110-T.
Transmission
Error
This message indicates that erroneous data or garbled data is being sent
from the CubiScan.
If you receive one of these messages, verify the following.
1. Is the CubiScan turned on and securely connected to power?
2. Is the USB, serial, or Ethernet cable securely connected?
3. Is there a problem with the CubiScan 110-T? Perform the Status
function in Qbit to check the status of the CubiScan.
4. Is there a problem with the computer or network? Refer to your
computer manual for information on troubleshooting the computer, or
contact your network administrator.
